Zoom Named a Leader in Two Gartner 2020 Magic Quadrants: Meeting Solutions and Unified Communications as a Service
November 18, 2020
For the Meeting Solutions Magic Quadrant, Gartner evaluated companies based on criteria including their ability to satisfy a wide variety of well-established and newly defined virtual meeting scenarios. The report analyzed 15 companies in the Meeting Solutions space and named Zoom as a Leader.
The criteria used by Gartner to evaluate companies selected for the UCaaS Magic Quadrant include ease of use, service reliability, and the pace of innovation and enhancement. The report analyzed 14 companies in the UCaaS space, naming Zoom as a Leader.
“We are happy that Gartner has chosen Zoom as a Leader in the Magic Quadrant for both Meeting Solutions and UCaaS,” said
The report for Meeting Solutions highlighted Zoom’s wide adoption, robust feature set suited for a variety of use cases, and flexible offering process. The report for UCaaS highlighted Zoom’s security enhancements, wide selection of Zoom Rooms appliances, and meaningful chat enhancements as key strengths.
To read a complimentary copy of the 2020 Gartner Magic Quadrant for Meeting Solutions and UCaaS reports, please visit zoom.us/gartner.
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Source: Zoom Video Communications, Inc.