CORRECTION – Zoom Reports Results for Third Quarter Fiscal Year 2021
December 1, 2020
- Third quarter total revenue of
$777.2 million , up 367% year-over-year - Number of customers contributing more than
$100,000 in TTM revenue up 136% year-over-year - Approximately 433,700 customers with more than 10 employees, up 485% year-over-year
“We remain focused on the communication needs of our customers and communities as they navigate the current environment and adapt to a new world of work from anywhere using Zoom. We aspire to provide the most innovative, secure, reliable, and high-quality communications platform to help people connect, collaborate, build and learn on Zoom,” said Zoom founder and CEO,
Third Quarter Fiscal Year 2021 Financial Highlights:
- Revenue: Total revenue for the third quarter was
$777.2 million , up 367% year-over-year. - Income (Loss) from Operations and Operating Margin: GAAP income from operations for the third quarter was
$192 .2 million, compared to GAAP loss from operations of$1.7 million in the third quarter of fiscal year 2020. After adjusting for stock-based compensation expense and related payroll taxes, and acquisition-related expenses, non-GAAP income from operations for the third quarter was$290.8 million , up from$21.3 million in the third quarter of fiscal year 2020. For the third quarter, GAAP operating margin was 24.7% and non-GAAP operating margin was 37.4%. - Net Income and Net Income Per Share: GAAP net income attributable to common stockholders for the third quarter was
$198.4 million , or$0.66 per share, compared to GAAP net income attributable to common stockholders of$2.2 million , or$0.01 per share in the third quarter of fiscal year 2020.
Non-GAAP net income for the quarter was$297.2 million , after adjusting for stock-based compensation expense and related payroll taxes, acquisition-related expenses, and undistributed earnings attributable to participating securities. Non-GAAP net income per share was$0.99 . In the third quarter of fiscal year 2020, non-GAAP net income was$25 .2 million, or$0.09 per share.
- Cash: Total cash, cash equivalents, and marketable securities, excluding restricted cash, as of
October 31, 2020 was$1.9 billion . - Cash Flow: Net cash provided by operating activities was
$411.5 million for the third quarter, compared to$61 .9 million in the third quarter of fiscal year 2020. Free cash flow, which is net cash provided by operating activities less purchases of property and equipment, was$388 .2 million, compared to$54 .7 million in the third quarter of fiscal year 2020.
Customer Metrics: Drivers of total revenue included acquiring new customers and expanding across existing customers. At the end of the third quarter of fiscal year 2021, Zoom had:
- Approximately 433,700 customers with more than 10 employees, up approximately 485% from the same quarter last fiscal year.
- 1,289 customers contributing more than
$100,000 in trailing 12 months revenue, up approximately 136% from the same quarter last fiscal year. - A trailing 12-month net dollar expansion rate in customers with more than 10 employees above 130% for the 10th consecutive quarter.
Financial Outlook: Zoom is providing the following guidance for its fourth quarter fiscal year 2021 and its full fiscal year 2021. Zoom's revenue outlook takes into consideration the demand for remote work solutions for businesses. It also assumes increased churn in the fourth quarter when compared to historic churn levels due to a higher percentage of customers who purchased monthly subscriptions.
- Fourth Quarter Fiscal Year 2021: Total revenue is expected to be between
$806.0 million and$811.0 million and non-GAAP income from operations is expected to be between$243.0 million and$248.0 million . Non-GAAP diluted EPS is expected to be between$0.77 and$0.79 with approximately 306 million non-GAAP weighted average shares outstanding. - Full Fiscal Year 2021: Total revenue is expected to be between
$2.575 billion and$2.580 billion . Non-GAAP income from operations is expected to be between$865.0 million and$870.0 million . Non-GAAP diluted EPS is expected to be between $2.89 to$2.91 with approximately 300 million non-GAAP weighted average shares outstanding.
Additional information on Zoom's reported results, including a reconciliation of the non-GAAP results to their most comparable GAAP measures, is included in the financial tables below. A reconciliation of non-GAAP guidance measures to corresponding GAAP measures is not available on a forward-looking basis without unreasonable effort due to the uncertainty of expenses that may be incurred in the future, although it is important to note that these factors could be material to Zoom's results computed in accordance with GAAP.
A supplemental financial presentation and other information can be accessed through Zoom’s investor relations website at investors.zoom.us.
Zoom Video Earnings Call
Zoom will host a Zoom Video Webinar for investors on
About Zoom
Forward-Looking Statements
This press release contains express and implied “forward-looking statements” within the meaning of the Private Securities Litigation Reform Act of 1995, including statements regarding our financial outlook for the fourth quarter of fiscal year 2021 and full fiscal year 2021, Zoom’s growth strategy and business aspirations for its video-first unified communications platform, its market position, and the continued impact of COVID-19 on its business and operations. In some cases, you can identify forward-looking statements by terms such as “anticipate,” “believe,” “estimate,” “expect,” “intend,” “may,” “might,” “plan,” “project,” “will,” “would,” “should,” “could,” “can,” “predict,” “potential,” “target,” “explore,” “continue,” or the negative of these terms, and similar expressions intended to identify forward-looking statements. By their nature, these statements are subject to numerous uncertainties and risks, including factors beyond our control, that could cause actual results, performance or achievement to differ materially and adversely from those anticipated or implied in the statements, including: declines in new customers and hosts, renewals or upgrades, difficulties in evaluating our prospects and future results of operations given our limited operating history, competition from other providers of communications platforms, continued uncertainty regarding the extent and duration of the impact of COVID-19 and the responses of government and private industry thereto, as well as the impact of COVID-19 on the overall economic environment, any or all of which will have an impact on demand for remote work solutions for businesses as well as overall distributed, face-to-face interactions and collaboration using Zoom, delays or outages in services from our co-located data centers, and failures in internet infrastructure or interference with broadband access which could cause current or potential users to believe that our systems are unreliable. Additional risks and uncertainties that could cause actual outcomes and results to differ materially from those contemplated by the forward-looking statements are included under the caption “Risk Factors” and elsewhere in our most recent filings with the
Non-GAAP Financial Measures
Zoom has provided in this press release financial information that has not been prepared in accordance with generally accepted accounting principles in
Non-GAAP financial measures are not meant to be considered in isolation or as a substitute for comparable GAAP financial measures and should be read only in conjunction with Zoom’s condensed consolidated financial statements prepared in accordance with GAAP. A reconciliation of Zoom’s historical non-GAAP financial measures to the most directly comparable GAAP measures has been provided in the financial statement tables included in this press release, and investors are encouraged to review the reconciliation.
Non-GAAP Income From Operations and Non-GAAP Operating Margins. Zoom defines non-GAAP income from operations as income from operations excluding stock-based compensation expense and related payroll taxes, expenses related to charitable donation of common stock and acquisition-related expenses. Zoom excludes stock-based compensation expense and expenses related to charitable donation of common stock because they are non-cash in nature and excluding these expenses provides meaningful supplemental information regarding Zoom’s operational performance and allows investors the ability to make more meaningful comparisons between Zoom’s operating results and those of other companies. Zoom excludes the amount of employer payroll taxes related to employee stock plans, which is a cash expense, in order for investors to see the full effect that excluding stock-based compensation expense had on Zoom's operating results. In particular, this expense is dependent on the price of our common stock and other factors that are beyond our control and do not correlate to the operation of the business. Zoom views acquisition-related expenses when applicable, such as amortization of acquired intangible assets, transaction costs, and acquisition-related retention payments that are directly related to business combinations as events that are not necessarily reflective of operational performance during a period. In particular, Zoom believes the consideration of measures that exclude such expenses can assist in the comparison of operational performance in different periods which may or may not include such expenses and assist in the comparison with the results of other companies in the industry.
Non-GAAP Net Income and Non-GAAP Net Income Per Share, Basic and Diluted. Zoom defines non-GAAP net income and non-GAAP net income per share, basic and diluted, as GAAP net income attributable to common stockholders and GAAP net income per share attributable to common stockholders, basic and diluted, respectively, adjusted to exclude stock-based compensation expense and related payroll taxes, expenses related to charitable donation of common stock, acquisition-related expenses, and undistributed earnings attributable to participating securities. Zoom excludes undistributed earnings attributable to participating securities because they are considered by management to be outside of Zoom’s core operating results, and excluding them provides investors and management with greater visibility to the underlying performance of Zoom’s business operations, facilitates comparison of its results with other periods and may also facilitate comparison with the results of other companies in the industry.
In order to calculate non-GAAP net income per share, basic and diluted, Zoom uses a non-GAAP weighted-average share count. Zoom defines non-GAAP weighted-average shares used to compute non-GAAP net income per share, basic and diluted, as GAAP weighted average shares used to compute net income per share attributable to common stockholders, basic and diluted, adjusted to reflect the common stock issued in connection with the IPO, including the concurrent private placement, that are outstanding as of the end of the period as if they were outstanding as of the beginning of the period for comparability.
Free Cash Flow. Zoom defines free cash flow as GAAP net cash provided by operating activities less purchases of property and equipment. Zoom considers free cash flow to be a liquidity measure that provides useful information to management and investors regarding net cash provided by operating activities and cash used for investments in property and equipment required to maintain and grow the business.
Customer Metrics
Zoom defines a customer as a separate and distinct buying entity, which can be a single paid host or an organization of any size (including a distinct unit of an organization) that has multiple paid hosts.
Zoom calculates net dollar expansion rate as of a period end by starting with the annual recurring revenue (“ARR”) from all customers with more than 10 employees as of 12 months prior (“Prior Period ARR”). Zoom defines ARR as the annualized revenue run rate of subscription agreements from all customers at a point in time. We then calculate the ARR from these customers as of the current period end (“Current Period ARR”), which includes any upsells, contraction, and attrition. Zoom divides the Current Period ARR by the Prior Period ARR to arrive at the net dollar expansion rate. For the trailing 12 months calculation, Zoom takes an average of the net dollar expansion rate over the trailing 12 months.
Press Relations
Global Public Relations Lead for Zoom
press@zoom.us
Investor Relations
Head of Investor Relations for Zoom
investors@zoom.us
Condensed Consolidated Balance Sheets (Unaudited, in thousands) |
||||||||
| As of | ||||||||
2020 |
2020 |
|||||||
| Assets | ||||||||
| Current assets: | ||||||||
| Cash and cash equivalents | $ | 730,506 | $ | 283,134 | ||||
| Marketable securities | 1,141,425 | 572,060 | ||||||
| Accounts receivable, net | 280,896 | 120,435 | ||||||
| Deferred contract acquisition costs, current | 126,001 | 44,885 | ||||||
| Prepaid expenses and other current assets | 345,448 | 75,008 | ||||||
| Total current assets | 2,624,276 | 1,095,522 | ||||||
| Deferred contract acquisition costs, noncurrent | 160,142 | 46,245 | ||||||
| Property and equipment, net | 108,077 | 57,138 | ||||||
| Operating lease right-of-use assets | 63,008 | 68,608 | ||||||
| 24,340 | — | |||||||
| Other assets, noncurrent | 70,468 | 22,332 | ||||||
| Total assets | $ | 3,050,311 | $ | 1,289,845 | ||||
| Liabilities and stockholders’ equity | ||||||||
| Current liabilities: | ||||||||
| Accounts payable | $ | 12,666 | $ | 1,596 | ||||
| Accrued expenses and other current liabilities | 565,520 | 122,692 | ||||||
| Deferred revenue, current | 835,762 | 209,542 | ||||||
| Total current liabilities | 1,413,948 | 333,830 | ||||||
| Deferred revenue, noncurrent | 18,935 | 20,994 | ||||||
| Operating lease liabilities, noncurrent | 60,522 | 64,792 | ||||||
| Other liabilities, noncurrent | 56,988 | 36,286 | ||||||
| Total liabilities | 1,550,393 | 455,902 | ||||||
| Stockholders’ equity: | ||||||||
| Preferred stock | — | — | ||||||
| Common stock | 284 | 277 | ||||||
| Additional paid-in capital | 1,086,459 | 832,705 | ||||||
| Accumulated other comprehensive income | 1,317 | 809 | ||||||
| Retained earnings | 411,858 | 152 | ||||||
| Total stockholders’ equity | 1,499,918 | 833,943 | ||||||
| Total liabilities and stockholders’ equity | $ | 3,050,311 | $ | 1,289,845 | ||||
| Note: The amount of unbilled accounts receivable included within accounts receivable, net on the condensed consolidated balance sheets was |
||||||||
Condensed Consolidated Statements of Operations (Unaudited, in thousands, except share and per share amounts) |
||||||||||||||||
| Three Months Ended |
Nine Months Ended |
|||||||||||||||
| 2020 | 2019 | 2020 | 2019 | |||||||||||||
| Revenue | $ | 777,196 | $ | 166,593 | $ | 1,768,883 | $ | 434,407 | ||||||||
| Cost of revenue | 258,727 | 30,845 | 554,705 | 82,849 | ||||||||||||
| Gross profit | 518,469 | 135,748 | 1,214,178 | 351,558 | ||||||||||||
| Operating expenses: | ||||||||||||||||
| Research and development | 42,582 | 17,573 | 111,705 | 46,410 | ||||||||||||
| Sales and marketing | 190,157 | 96,048 | 470,886 | 239,741 | ||||||||||||
| General and administrative | 93,488 | 23,806 | 227,856 | 63,264 | ||||||||||||
| Total operating expenses | 326,227 | 137,427 | 810,447 | 349,415 | ||||||||||||
| Income (loss) from operations | 192,242 | (1,679 | ) | 403,731 | 2,143 | |||||||||||
| Interest income and other, net | 1,779 | 4,209 | 9,650 | 9,674 | ||||||||||||
| Net income before (benefit from) provision for income taxes | 194,021 | 2,530 | 413,381 | 11,817 | ||||||||||||
| (Benefit from) provision for income taxes | (4,621 | ) | 319 | 1,675 | 1,851 | |||||||||||
| Net income | 198,642 | 2,211 | 411,706 | 9,966 | ||||||||||||
| Undistributed earnings attributable to participating securities | (202 | ) | (4 | ) | (531 | ) | (2,493 | ) | ||||||||
| Net income attributable to common stockholders | $ | 198,440 | $ | 2,207 | $ | 411,175 | $ | 7,473 | ||||||||
| Net income per share attributable to common stockholders: | ||||||||||||||||
| Basic | $ | 0.70 | $ | 0.01 | $ | 1.46 | $ | 0.03 | ||||||||
| Diluted | $ | 0.66 | $ | 0.01 | $ | 1.38 | $ | 0.03 | ||||||||
| Weighted-average shares used in computing net income per share attributable to common stockholders: |
||||||||||||||||
| Basic | 284,783,006 | 273,316,850 | 282,564,481 | 219,295,445 | ||||||||||||
| Diluted | 299,258,765 | 292,771,122 | 297,605,941 | 241,512,569 | ||||||||||||
Condensed Consolidated Statements of Cash Flows (Unaudited, in thousands) |
||||||||||||||||
| Three Months Ended |
Nine Months Ended |
|||||||||||||||
| 2020 | 2019 | 2020 | 2019 | |||||||||||||
| Cash flows from operating activities: | ||||||||||||||||
| Net income | $ | 198,642 | $ | 2,211 | $ | 411,706 | $ | 9,966 | ||||||||
| Adjustments to reconcile net income to net cash provided by operating activities: |
||||||||||||||||
| Stock-based compensation expense | 93,925 | 21,795 | 179,557 | 46,532 | ||||||||||||
| Amortization of deferred contract acquisition costs | 30,500 | 9,913 | 71,281 | 25,939 | ||||||||||||
| Charitable donation of common stock | — | — | 23,312 | — | ||||||||||||
| Provision for accounts receivable allowances | 5,259 | 1,283 | 20,218 | 3,976 | ||||||||||||
| Depreciation and amortization | 7,587 | 4,415 | 19,401 | 11,589 | ||||||||||||
| Non-cash operating lease cost | 2,585 | 1,724 | 7,182 | 4,840 | ||||||||||||
| Remeasurement gain on equity investment | — | — | (2,538 | ) | — | |||||||||||
| Other | 1,689 | (1,063 | ) | 3,717 | (1,577 | ) | ||||||||||
| Changes in operating assets and liabilities: | ||||||||||||||||
| Accounts receivable | 6,809 | (1,525 | ) | (190,117 | ) | (36,886 | ) | |||||||||
| Prepaid expenses and other assets | 5,471 | 1,158 | (48,258 | ) | (22,439 | ) | ||||||||||
| Deferred contract acquisition costs | (52,504 | ) | (17,124 | ) | (266,294 | ) | (50,824 | ) | ||||||||
| Accounts payable | (2,098 | ) | 1,665 | 8,773 | (1,118 | ) | ||||||||||
| Accrued expenses and other liabilities | 1,853 | 18,562 | 203,919 | 53,485 | ||||||||||||
| Deferred revenue | 114,451 | 20,345 | 633,600 | 76,579 | ||||||||||||
| Operating lease liabilities, net | (2,699 | ) | (1,429 | ) | (3,678 | ) | (4,724 | ) | ||||||||
| Net cash provided by operating activities | 411,470 | 61,930 | 1,071,781 | 115,338 | ||||||||||||
| Cash flows from investing activities: | ||||||||||||||||
| Purchases of marketable securities | (531,227 | ) | (150,620 | ) | (1,016,109 | ) | (629,107 | ) | ||||||||
| Maturities of marketable securities | 119,269 | 113,200 | 406,607 | 164,140 | ||||||||||||
| Sales of marketable securities | — | — | 36,897 | — | ||||||||||||
| Purchases of property and equipment | (23,264 | ) | (7,195 | ) | (58,517 | ) | (28,132 | ) | ||||||||
| Sales of property and equipment | 297 | — | 297 | — | ||||||||||||
| Cash paid for acquisition, net of cash acquired | — | — | (26,486 | ) | — | |||||||||||
| Purchase of equity investment | — | (3,000 | ) | (8,000 | ) | (3,000 | ) | |||||||||
| Purchase of convertible promissory note | — | — | (5,000 | ) | — | |||||||||||
| Purchase of intangible assets | (2,891 | ) | — | (4,385 | ) | — | ||||||||||
| Collections of employee loans | — | — | 1,319 | — | ||||||||||||
| Net cash used in investing activities | (437,816 | ) | (47,615 | ) | (673,377 | ) | (496,099 | ) | ||||||||
| Cash flows from financing activities: | ||||||||||||||||
| Proceeds from employee equity transactions to be remitted to employees and tax authorities, net |
17,176 | 48,547 | 251,641 | 48,547 | ||||||||||||
| Proceeds from exercise of stock options, net of repurchases | 6,424 | 3,393 | 23,841 | 5,584 | ||||||||||||
| Proceeds from issuance of common stock for employee stock purchase plan |
— | — | 20,760 | — | ||||||||||||
| Proceeds from initial public offering and private placement, net of underwriting discounts and commissions and other offering costs |
— | (455 | ) | — | 542,492 | |||||||||||
| Net cash provided by financing activities | 23,600 | 51,485 | 296,242 | 596,623 | ||||||||||||
| Net (decrease) increase in cash, cash equivalents, and restricted cash | (2,746 | ) | 65,800 | 694,646 | 215,862 | |||||||||||
| Cash, cash equivalents, and restricted cash – beginning of period | 1,031,474 | 216,030 | 334,082 | 65,968 | ||||||||||||
| Cash, cash equivalents, and restricted cash – end of period | $ | 1,028,728 | $ | 281,830 | $ | 1,028,728 | $ | 281,830 | ||||||||
Reconciliation of GAAP to Non-GAAP Measures (Unaudited, in thousands, except share and per share amounts) |
||||||||||||||||
| Three Months Ended |
Nine Months Ended |
|||||||||||||||
| 2020 | 2019 | 2020 | 2019 | |||||||||||||
| GAAP income (loss) from operations | $ | 192,242 | $ | (1,679 | ) | $ | 403,731 | $ | 2,143 | |||||||
| Add: | ||||||||||||||||
| Stock-based compensation expense and related payroll taxes | 97,131 | 22,948 | 188,979 | 48,079 | ||||||||||||
| Charitable donation of common stock | — | — | 23,312 | — | ||||||||||||
| Acquisition-related expenses | 1,398 | — | 6,340 | — | ||||||||||||
| Non-GAAP income from operations | $ | 290,771 | $ | 21,269 | $ | 622,362 | $ | 50,222 | ||||||||
| GAAP net income attributable to common stockholders | $ | 198,440 | $ | 2,207 | $ | 411,175 | $ | 7,473 | ||||||||
| Add: | ||||||||||||||||
| Stock-based compensation expense and related payroll taxes | 97,131 | 22,948 | 188,979 | 48,079 | ||||||||||||
| Charitable donation of common stock | — | — | 23,312 | — | ||||||||||||
| Acquisition-related expenses | 1,398 | — | 6,340 | — | ||||||||||||
| Undistributed earnings attributable to participating securities | 202 | 4 | 531 | 2,493 | ||||||||||||
| Non-GAAP net income | $ | 297,171 | $ | 25,159 | $ | 630,337 | $ | 58,045 | ||||||||
| Net income per share - basic and diluted: | ||||||||||||||||
| GAAP net income per share - basic | $ | 0.70 | $ | 0.01 | $ | 1.46 | $ | 0.03 | ||||||||
| GAAP net income per share - diluted | $ | 0.66 | $ | 0.01 | $ | 1.38 | $ | 0.03 | ||||||||
| Non-GAAP net income per share - basic | $ | 1.04 | $ | 0.09 | $ | 2.23 | $ | 0.22 | ||||||||
| Non-GAAP net income per share - diluted | $ | 0.99 | $ | 0.09 | $ | 2.12 | $ | 0.20 | ||||||||
| GAAP weighted-average shares used to compute net income per share - basic |
284,783,006 | 273,316,850 | 282,564,481 | 219,295,445 | ||||||||||||
| Add: | ||||||||||||||||
| Non-GAAP unweighted adjustment for common stock issued in connection with IPO |
— | — | — | 50,116,650 | ||||||||||||
| Non-GAAP weighted-average shares used to compute net income per share - basic |
284,783,006 | 273,316,850 | 282,564,481 | 269,412,095 | ||||||||||||
| GAAP weighted-average shares used to compute net income per share - diluted |
299,258,765 | 292,771,122 | 297,605,941 | 241,512,569 | ||||||||||||
| Add: | ||||||||||||||||
| Non-GAAP unweighted adjustment for common stock issued in connection with IPO |
— | — | — | 50,116,650 | ||||||||||||
| Non-GAAP weighted-average shares used to compute net income per share - diluted |
299,258,765 | 292,771,122 | 297,605,941 | 291,629,219 | ||||||||||||
| Net cash provided by operating activities | $ | 411,470 | $ | 61,930 | $ | 1,071,781 | $ | 115,338 | ||||||||
| Less: | ||||||||||||||||
| Purchases of property and equipment | (23,264 | ) | (7,195 | ) | (58,517 | ) | (28,132 | ) | ||||||||
| Free cash flow (non-GAAP) | $ | 388,206 | $ | 54,735 | $ | 1,013,264 | $ | 87,206 | ||||||||
| Net cash used in investing activities | $ | (437,816 | ) | $ | (47,615 | ) | $ | (673,377 | ) | $ | (496,099 | ) | ||||
| Net cash provided by financing activities | $ | 23,600 | $ | 51,485 | $ | 296,242 | $ | 596,623 | ||||||||
Source: Zoom Video Communications, Inc.