<?xml version="1.0" encoding="UTF-8"?>

<!--XBRL Document Created with Wdesk from Workiva-->
<!--Copyright 2021 Workiva-->
<!--r:d92b8f20-df0d-484e-be2b-61816cefc78b,g:690d8415-c10a-4021-adaa-1b7e70703a95-->
<link:linkbase xmlns:link="http://www.xbrl.org/2003/linkbase" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.xbrl.org/2003/linkbase http://www.xbrl.org/2003/xbrl-linkbase-2003-12-31.xsd">
  <link:roleRef roleURI="http://www.zoom.us/role/Cover" xlink:type="simple" xlink:href="zm-20210601.xsd#Cover"/>
  <link:presentationLink xlink:role="http://www.zoom.us/role/Cover" xlink:type="extended">
    <link:loc xlink:type="locator" xlink:label="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_CoverAbstract"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentType_68234dc2-a605-4551-ba25-2b346ab049a9" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_DocumentType"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_DocumentType_68234dc2-a605-4551-ba25-2b346ab049a9" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentPeriodEndDate_a3c7f269-e167-4f4a-bc24-98cfe733e656" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_DocumentPeriodEndDate"/>
    <link:presentationArc order="2" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_DocumentPeriodEndDate_a3c7f269-e167-4f4a-bc24-98cfe733e656" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityRegistrantName_6e3677f1-26c4-4527-b3cd-f91bf6c1117b" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityRegistrantName"/>
    <link:presentationArc order="3" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityRegistrantName_6e3677f1-26c4-4527-b3cd-f91bf6c1117b" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityIncorporationStateCountryCode_ce1878f4-4bb3-4b43-ad7d-4707a0eb12c0" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityIncorporationStateCountryCode"/>
    <link:presentationArc order="4" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityIncorporationStateCountryCode_ce1878f4-4bb3-4b43-ad7d-4707a0eb12c0" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityFileNumber_47ef0845-062b-4794-b8a5-814bbd0b6744" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityFileNumber"/>
    <link:presentationArc order="5" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityFileNumber_47ef0845-062b-4794-b8a5-814bbd0b6744" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityTaxIdentificationNumber_c06cd7e2-2299-45ca-8689-1536cb6851ab" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityTaxIdentificationNumber"/>
    <link:presentationArc order="6" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityTaxIdentificationNumber_c06cd7e2-2299-45ca-8689-1536cb6851ab" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressAddressLine1_3bcd11f8-488c-4ee2-873b-ccbd6a19238c" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressAddressLine1"/>
    <link:presentationArc order="7" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityAddressAddressLine1_3bcd11f8-488c-4ee2-873b-ccbd6a19238c" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressCityOrTown_a72a0cb5-0d93-4510-880c-14f7960a1295" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressCityOrTown"/>
    <link:presentationArc order="8" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityAddressCityOrTown_a72a0cb5-0d93-4510-880c-14f7960a1295" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressStateOrProvince_c0d710ae-02f2-4812-902c-2549a25e5544" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressStateOrProvince"/>
    <link:presentationArc order="9" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityAddressStateOrProvince_c0d710ae-02f2-4812-902c-2549a25e5544" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressPostalZipCode_1c082d41-9a9d-4ab8-92c4-e227a452f584" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressPostalZipCode"/>
    <link:presentationArc order="10" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityAddressPostalZipCode_1c082d41-9a9d-4ab8-92c4-e227a452f584" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_CityAreaCode_348bbe05-b711-42ff-a30a-2b59371bd7e8" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_CityAreaCode"/>
    <link:presentationArc order="11" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_CityAreaCode_348bbe05-b711-42ff-a30a-2b59371bd7e8" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_LocalPhoneNumber_02fd8221-60a7-4405-a970-11ea137018bc" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_LocalPhoneNumber"/>
    <link:presentationArc order="12" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_LocalPhoneNumber_02fd8221-60a7-4405-a970-11ea137018bc" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_WrittenCommunications_200edee6-d455-4bbe-a249-3629592d1750" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_WrittenCommunications"/>
    <link:presentationArc order="13" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_WrittenCommunications_200edee6-d455-4bbe-a249-3629592d1750" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SolicitingMaterial_dffd91cc-c11a-4c61-a71a-4de74b9389e9" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_SolicitingMaterial"/>
    <link:presentationArc order="14" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_SolicitingMaterial_dffd91cc-c11a-4c61-a71a-4de74b9389e9" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementTenderOffer_f8d0d940-c481-4b9a-b437-da4e03d201de" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_PreCommencementTenderOffer"/>
    <link:presentationArc order="15" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_PreCommencementTenderOffer_f8d0d940-c481-4b9a-b437-da4e03d201de" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementIssuerTenderOffer_bafeaf6e-c5f1-4152-a250-bf758216392d" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_PreCommencementIssuerTenderOffer"/>
    <link:presentationArc order="16" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_PreCommencementIssuerTenderOffer_bafeaf6e-c5f1-4152-a250-bf758216392d" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_Security12bTitle_0a617fc5-bfc5-4a22-91ae-3a84ec6df2ca" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_Security12bTitle"/>
    <link:presentationArc order="17" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_Security12bTitle_0a617fc5-bfc5-4a22-91ae-3a84ec6df2ca" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_TradingSymbol_29b62cf1-aa66-4b66-85ed-05af43a6e2d2" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_TradingSymbol"/>
    <link:presentationArc order="18" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_TradingSymbol_29b62cf1-aa66-4b66-85ed-05af43a6e2d2" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SecurityExchangeName_ca000039-2884-49ff-9e84-f909d8f153c9" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_SecurityExchangeName"/>
    <link:presentationArc order="19" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_SecurityExchangeName_ca000039-2884-49ff-9e84-f909d8f153c9" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityEmergingGrowthCompany_2de7f262-b0bb-444b-b3b1-5cb5f6efc304" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityEmergingGrowthCompany"/>
    <link:presentationArc order="20" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityEmergingGrowthCompany_2de7f262-b0bb-444b-b3b1-5cb5f6efc304" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityCentralIndexKey_385d3f95-899d-413b-8161-42ad36a97da1" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityCentralIndexKey"/>
    <link:presentationArc order="21" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_EntityCentralIndexKey_385d3f95-899d-413b-8161-42ad36a97da1" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_AmendmentFlag_98c92476-bc64-4b6e-9142-54f3e7bb4c33" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_AmendmentFlag"/>
    <link:presentationArc order="22" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_4199158c-204a-4700-a479-65a36eb69557" xlink:to="loc_dei_AmendmentFlag_98c92476-bc64-4b6e-9142-54f3e7bb4c33" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
  </link:presentationLink>
</link:linkbase>
