<?xml version="1.0" encoding="UTF-8"?>

<!--XBRL Document Created with the Workiva Platform-->
<!--Copyright 2024 Workiva-->
<!--r:7f89ca04-4810-4508-8575-61802f96e78e,g:d1f33618-9041-444a-8ff5-877d7eeb7809-->
<link:linkbase xmlns:link="http://www.xbrl.org/2003/linkbase" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.xbrl.org/2003/linkbase http://www.xbrl.org/2003/xbrl-linkbase-2003-12-31.xsd">
  <link:roleRef roleURI="http://www.zoom.us/role/Cover" xlink:type="simple" xlink:href="zm-20240520.xsd#Cover"/>
  <link:presentationLink xlink:role="http://www.zoom.us/role/Cover" xlink:type="extended">
    <link:loc xlink:type="locator" xlink:label="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_CoverAbstract"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentType_888bb61d-e56e-4e1e-893f-a0dd51862619" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_DocumentType"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_DocumentType_888bb61d-e56e-4e1e-893f-a0dd51862619" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentPeriodEndDate_cb99d62e-0223-48e8-9efc-97ce88f5bc83" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_DocumentPeriodEndDate"/>
    <link:presentationArc order="2" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_DocumentPeriodEndDate_cb99d62e-0223-48e8-9efc-97ce88f5bc83" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityRegistrantName_9f0e2bdf-3ac1-47b8-a6f5-3d69dfaaeabf" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityRegistrantName"/>
    <link:presentationArc order="3" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityRegistrantName_9f0e2bdf-3ac1-47b8-a6f5-3d69dfaaeabf" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityIncorporationStateCountryCode_ebfdcb6f-768a-4753-835a-e5537939d888" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityIncorporationStateCountryCode"/>
    <link:presentationArc order="4" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityIncorporationStateCountryCode_ebfdcb6f-768a-4753-835a-e5537939d888" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityFileNumber_dfaa6b37-4a05-45f9-a395-7e5bbde4e77e" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityFileNumber"/>
    <link:presentationArc order="5" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityFileNumber_dfaa6b37-4a05-45f9-a395-7e5bbde4e77e" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityTaxIdentificationNumber_71e35f07-778e-4001-8a39-16a94cd283f7" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityTaxIdentificationNumber"/>
    <link:presentationArc order="6" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityTaxIdentificationNumber_71e35f07-778e-4001-8a39-16a94cd283f7" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressAddressLine1_f799c28f-450f-491b-a2d4-6dbb16052534" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityAddressAddressLine1"/>
    <link:presentationArc order="7" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityAddressAddressLine1_f799c28f-450f-491b-a2d4-6dbb16052534" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressCityOrTown_5c4350b1-bfad-44de-b7a1-e625cce36c46" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityAddressCityOrTown"/>
    <link:presentationArc order="8" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityAddressCityOrTown_5c4350b1-bfad-44de-b7a1-e625cce36c46" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressStateOrProvince_9c30972c-cb83-463d-b85a-9ee1ae3f6805" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityAddressStateOrProvince"/>
    <link:presentationArc order="9" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityAddressStateOrProvince_9c30972c-cb83-463d-b85a-9ee1ae3f6805" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressPostalZipCode_7f7be60e-0876-4f5a-8c4d-6db2539be0aa" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityAddressPostalZipCode"/>
    <link:presentationArc order="10" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityAddressPostalZipCode_7f7be60e-0876-4f5a-8c4d-6db2539be0aa" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_CityAreaCode_04fce829-ef2e-4b8d-a86b-5919dcbae827" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_CityAreaCode"/>
    <link:presentationArc order="11" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_CityAreaCode_04fce829-ef2e-4b8d-a86b-5919dcbae827" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_LocalPhoneNumber_c8628cb0-afd5-49f4-94d4-3df894387bfb" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_LocalPhoneNumber"/>
    <link:presentationArc order="12" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_LocalPhoneNumber_c8628cb0-afd5-49f4-94d4-3df894387bfb" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_WrittenCommunications_962148fd-53af-4f37-95ce-b59c80d32b31" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_WrittenCommunications"/>
    <link:presentationArc order="13" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_WrittenCommunications_962148fd-53af-4f37-95ce-b59c80d32b31" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SolicitingMaterial_4cbadc6e-fd34-402f-b6a2-1e5c6be392b1" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_SolicitingMaterial"/>
    <link:presentationArc order="14" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_SolicitingMaterial_4cbadc6e-fd34-402f-b6a2-1e5c6be392b1" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementTenderOffer_389552ca-fb02-4250-a132-a3fe4ce1e26e" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_PreCommencementTenderOffer"/>
    <link:presentationArc order="15" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_PreCommencementTenderOffer_389552ca-fb02-4250-a132-a3fe4ce1e26e" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementIssuerTenderOffer_f3467ef9-d955-46a2-b73f-891f325e382c" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_PreCommencementIssuerTenderOffer"/>
    <link:presentationArc order="16" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_PreCommencementIssuerTenderOffer_f3467ef9-d955-46a2-b73f-891f325e382c" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_Security12bTitle_12bedcbf-e6f6-41f9-a778-4a95d2408744" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_Security12bTitle"/>
    <link:presentationArc order="17" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_Security12bTitle_12bedcbf-e6f6-41f9-a778-4a95d2408744" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_TradingSymbol_029e37af-a3be-4ccf-a030-0eada9d46cc3" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_TradingSymbol"/>
    <link:presentationArc order="18" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_TradingSymbol_029e37af-a3be-4ccf-a030-0eada9d46cc3" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SecurityExchangeName_329c654f-0090-4666-be27-2e9c096c95c3" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_SecurityExchangeName"/>
    <link:presentationArc order="19" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_SecurityExchangeName_329c654f-0090-4666-be27-2e9c096c95c3" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityEmergingGrowthCompany_a97f3ef8-e54c-4a70-924e-e6fa7499f737" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityEmergingGrowthCompany"/>
    <link:presentationArc order="20" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityEmergingGrowthCompany_a97f3ef8-e54c-4a70-924e-e6fa7499f737" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityCentralIndexKey_dda94fcd-5f89-4933-8ba1-c39c380d5992" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_EntityCentralIndexKey"/>
    <link:presentationArc order="21" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_EntityCentralIndexKey_dda94fcd-5f89-4933-8ba1-c39c380d5992" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_AmendmentFlag_9483a610-58ad-468f-81e5-308cc236f35a" xlink:href="https://xbrl.sec.gov/dei/2023/dei-2023.xsd#dei_AmendmentFlag"/>
    <link:presentationArc order="22" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_25d1d14f-3d85-4981-b71a-564375666b38" xlink:to="loc_dei_AmendmentFlag_9483a610-58ad-468f-81e5-308cc236f35a" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
  </link:presentationLink>
</link:linkbase>
