<?xml version="1.0" encoding="UTF-8"?>

<!--XBRL Document Created with Wdesk from Workiva-->
<!--Copyright 2021 Workiva-->
<!--r:65def158-0c7d-4462-aeee-94ccb35c1427,g:4e702c25-8f44-4574-af76-275b3622618c-->
<link:linkbase xmlns:link="http://www.xbrl.org/2003/linkbase" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.xbrl.org/2003/linkbase http://www.xbrl.org/2003/xbrl-linkbase-2003-12-31.xsd">
  <link:roleRef roleURI="http://www.zoom.us/role/Cover" xlink:type="simple" xlink:href="zm-20210830.xsd#Cover"/>
  <link:presentationLink xlink:role="http://www.zoom.us/role/Cover" xlink:type="extended">
    <link:loc xlink:type="locator" xlink:label="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_CoverAbstract"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentType_0f5d3cd2-4751-44e2-ae41-29f4682b3b24" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_DocumentType"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_DocumentType_0f5d3cd2-4751-44e2-ae41-29f4682b3b24" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentPeriodEndDate_1c9b5ef1-3707-4869-a38e-984302daf6c9" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_DocumentPeriodEndDate"/>
    <link:presentationArc order="2" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_DocumentPeriodEndDate_1c9b5ef1-3707-4869-a38e-984302daf6c9" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityRegistrantName_9fd3765a-1adf-4177-9963-67626d933f9a" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityRegistrantName"/>
    <link:presentationArc order="3" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityRegistrantName_9fd3765a-1adf-4177-9963-67626d933f9a" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityIncorporationStateCountryCode_f414f231-b38e-4aad-8ba6-d9b2abf4cd3a" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityIncorporationStateCountryCode"/>
    <link:presentationArc order="4" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityIncorporationStateCountryCode_f414f231-b38e-4aad-8ba6-d9b2abf4cd3a" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityFileNumber_00728725-73df-41bf-89ea-78cc769b92d7" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityFileNumber"/>
    <link:presentationArc order="5" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityFileNumber_00728725-73df-41bf-89ea-78cc769b92d7" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityTaxIdentificationNumber_3a78e5a0-a304-4bac-8632-56c136ea5564" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityTaxIdentificationNumber"/>
    <link:presentationArc order="6" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityTaxIdentificationNumber_3a78e5a0-a304-4bac-8632-56c136ea5564" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressAddressLine1_9de74b85-e0de-4d1e-80a1-b7927c333bda" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressAddressLine1"/>
    <link:presentationArc order="7" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityAddressAddressLine1_9de74b85-e0de-4d1e-80a1-b7927c333bda" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressCityOrTown_472f034a-8a73-454e-b494-272834d95861" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressCityOrTown"/>
    <link:presentationArc order="8" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityAddressCityOrTown_472f034a-8a73-454e-b494-272834d95861" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressStateOrProvince_77dcd881-d4b4-4ea6-936f-88f1bbbf34a2" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressStateOrProvince"/>
    <link:presentationArc order="9" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityAddressStateOrProvince_77dcd881-d4b4-4ea6-936f-88f1bbbf34a2" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressPostalZipCode_5bb5dd14-8844-4efe-a6d3-233c73e8f913" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityAddressPostalZipCode"/>
    <link:presentationArc order="10" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityAddressPostalZipCode_5bb5dd14-8844-4efe-a6d3-233c73e8f913" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_CityAreaCode_ec978b95-d281-436f-9b75-6b4fad4f83c8" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_CityAreaCode"/>
    <link:presentationArc order="11" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_CityAreaCode_ec978b95-d281-436f-9b75-6b4fad4f83c8" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_LocalPhoneNumber_ad69a7dd-29bf-4540-a29c-8b7d7a454ec4" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_LocalPhoneNumber"/>
    <link:presentationArc order="12" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_LocalPhoneNumber_ad69a7dd-29bf-4540-a29c-8b7d7a454ec4" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_WrittenCommunications_d4405bf8-a460-4103-a211-9c66d6a50445" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_WrittenCommunications"/>
    <link:presentationArc order="13" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_WrittenCommunications_d4405bf8-a460-4103-a211-9c66d6a50445" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SolicitingMaterial_f588b384-d710-4229-9e0b-cc141cdbef3c" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_SolicitingMaterial"/>
    <link:presentationArc order="14" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_SolicitingMaterial_f588b384-d710-4229-9e0b-cc141cdbef3c" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementTenderOffer_9908337f-ca74-4036-9c7f-fed6c3d1815f" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_PreCommencementTenderOffer"/>
    <link:presentationArc order="15" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_PreCommencementTenderOffer_9908337f-ca74-4036-9c7f-fed6c3d1815f" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementIssuerTenderOffer_05240fc6-a02a-44ce-bbe7-9b7cd946b08e" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_PreCommencementIssuerTenderOffer"/>
    <link:presentationArc order="16" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_PreCommencementIssuerTenderOffer_05240fc6-a02a-44ce-bbe7-9b7cd946b08e" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_Security12bTitle_4caf5369-82a9-4e93-ad57-38e5875122da" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_Security12bTitle"/>
    <link:presentationArc order="17" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_Security12bTitle_4caf5369-82a9-4e93-ad57-38e5875122da" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_TradingSymbol_85835eea-ab60-4db8-98fa-83498a254b7b" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_TradingSymbol"/>
    <link:presentationArc order="18" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_TradingSymbol_85835eea-ab60-4db8-98fa-83498a254b7b" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SecurityExchangeName_14bf1e4c-229d-4648-b881-9c3dd557ae5c" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_SecurityExchangeName"/>
    <link:presentationArc order="19" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_SecurityExchangeName_14bf1e4c-229d-4648-b881-9c3dd557ae5c" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityEmergingGrowthCompany_285b30fe-db53-4b65-b76b-99be9fe9400b" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityEmergingGrowthCompany"/>
    <link:presentationArc order="20" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityEmergingGrowthCompany_285b30fe-db53-4b65-b76b-99be9fe9400b" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityCentralIndexKey_17c25953-8c1d-4a72-811a-837fe2ceed20" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_EntityCentralIndexKey"/>
    <link:presentationArc order="21" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_EntityCentralIndexKey_17c25953-8c1d-4a72-811a-837fe2ceed20" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_AmendmentFlag_798e219b-d978-4c9b-a5c1-36aeae999a8e" xlink:href="https://xbrl.sec.gov/dei/2020/dei-2020-01-31.xsd#dei_AmendmentFlag"/>
    <link:presentationArc order="22" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_6694dfe2-a331-4dbd-9d37-bfaa9c726e0c" xlink:to="loc_dei_AmendmentFlag_798e219b-d978-4c9b-a5c1-36aeae999a8e" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
  </link:presentationLink>
</link:linkbase>
