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  <xs:element id="zm_TwoThousandElevenEquityIncentivePlanAndTwoThousandNineteenPlanMember" abstract="true" name="TwoThousandElevenEquityIncentivePlanAndTwoThousandNineteenPlanMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="zm_CommonStockConversionFeaturesTerm" abstract="false" name="CommonStockConversionFeaturesTerm" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="zm_ScheduleOfStockByClassReservedForFutureIssuanceTableTextBlock" abstract="false" name="ScheduleOfStockByClassReservedForFutureIssuanceTableTextBlock" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:textBlockItemType"/>
  <xs:element id="zm_ShareBasedCompensationArrangementByShareBasedPaymentAwardMaximumEmployeeSubscriptionAmount" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardMaximumEmployeeSubscriptionAmount" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_DeferredTaxAssetContractWithCustomerLiability" abstract="false" name="DeferredTaxAssetContractWithCustomerLiability" nillable="true" xbrli:periodType="instant" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_CommonStockNumberOfVotes" abstract="false" name="CommonStockNumberOfVotes" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:integerItemType"/>
  <xs:element id="zm_CommonStockAnniversaryOfClosingIPO" abstract="false" name="CommonStockAnniversaryOfClosingIPO" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="zm_CapitalizedContractCostAdditions" abstract="false" name="CapitalizedContractCostAdditions" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_HoldbackAgreementsRelatedToEmployees" abstract="false" name="HoldbackAgreementsRelatedToEmployees" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfAdditionalSharesAllowableUnderThePlan" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfAdditionalSharesAllowableUnderThePlan" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="zm_TemporaryEquityConversionBasis" abstract="false" name="TemporaryEquityConversionBasis" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="zm_NoncashOperatingLeaseCost" abstract="false" name="NoncashOperatingLeaseCost" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_SalesAndOtherTaxLiabilitiesCurrent" abstract="false" name="SalesAndOtherTaxLiabilitiesCurrent" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_StockIssuedDuringPeriodSharesConversionOfConvertibleSecuritiesFromTemporaryEquity" abstract="false" name="StockIssuedDuringPeriodSharesConversionOfConvertibleSecuritiesFromTemporaryEquity" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="zm_SummaryOfBusinessAndSignificantAccountingPoliciesTable" abstract="true" name="SummaryOfBusinessAndSignificantAccountingPoliciesTable" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrldt:hypercubeItem" type="xbrli:stringItemType"/>
  <xs:element id="zm_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfPurchasePeriods" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfPurchasePeriods" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:integerItemType"/>
  <xs:element id="zm_ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorizedNewShares" abstract="false" name="ShareBasedCompensationArrangementByShareBasedPaymentAwardNumberOfSharesAuthorizedNewShares" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
  <xs:element id="zm_StrategicInvestmentOfTechnologyCompanyMember" abstract="true" name="StrategicInvestmentOfTechnologyCompanyMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="zm_USPrivacyClassActionsMember" abstract="true" name="USPrivacyClassActionsMember" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="zm_EquitySecuritiesOwnershipPercentage" abstract="false" name="EquitySecuritiesOwnershipPercentage" nillable="true" xbrli:periodType="instant" substitutionGroup="xbrli:item" type="dtr-types:percentItemType"/>
  <xs:element id="zm_EquityMethodInvestmentRealizedGainLossOnRemeasurement" abstract="false" name="EquityMethodInvestmentRealizedGainLossOnRemeasurement" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_ProceedsFromEmployeeStockSalesToBeRemitted" abstract="false" name="ProceedsFromEmployeeStockSalesToBeRemitted" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_StockIssuedDuringPeriodValueConversionOfConvertibleSecuritiesFromTemporaryEquity" abstract="false" name="StockIssuedDuringPeriodValueConversionOfConvertibleSecuritiesFromTemporaryEquity" nillable="true" xbrli:periodType="duration" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_ViolationOfSecuritiesActSection10b20aAndRule10b5Member" abstract="true" name="ViolationOfSecuritiesActSection10b20aAndRule10b5Member" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:domainItemType"/>
  <xs:element id="zm_DonationOfCommonStockToCharitableFoundation" abstract="false" name="DonationOfCommonStockToCharitableFoundation" nillable="true" xbrli:periodType="duration" xbrli:balance="debit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_AccruedExpensesAndOtherCurrentLiabilitiesTableTextBlock" abstract="false" name="AccruedExpensesAndOtherCurrentLiabilitiesTableTextBlock" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="dtr-types:textBlockItemType"/>
  <xs:element id="zm_AccruedLiabilitiesAndOtherLiabilitiesCurrent" abstract="false" name="AccruedLiabilitiesAndOtherLiabilitiesCurrent" nillable="true" xbrli:periodType="instant" xbrli:balance="credit" substitutionGroup="xbrli:item" type="xbrli:monetaryItemType"/>
  <xs:element id="zm_EquitySecuritiesFVNILockUpAgreementTerm" abstract="false" name="EquitySecuritiesFVNILockUpAgreementTerm" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:durationItemType"/>
  <xs:element id="zm_TemporaryEquityIssuedDuringPeriodSharesConversionOfConvertibleSecuritiesToStockholdersEquity" abstract="false" name="TemporaryEquityIssuedDuringPeriodSharesConversionOfConvertibleSecuritiesToStockholdersEquity" nillable="true" xbrli:periodType="duration" substitutionGroup="xbrli:item" type="xbrli:sharesItemType"/>
</xs:schema>
