<?xml version="1.0" encoding="UTF-8"?>

<!--XBRL Document Created with Wdesk from Workiva-->
<!--Copyright 2023 Workiva-->
<!--r:05828aea-7c30-409f-ae37-6e5801b895da,g:3354fcd9-51bf-4fca-9835-7a73b9af9a0c-->
<link:linkbase xmlns:link="http://www.xbrl.org/2003/linkbase" xmlns:xlink="http://www.w3.org/1999/xlink" xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xsi:schemaLocation="http://www.xbrl.org/2003/linkbase http://www.xbrl.org/2003/xbrl-linkbase-2003-12-31.xsd">
  <link:roleRef roleURI="http://www.zoom.us/role/Cover" xlink:type="simple" xlink:href="zm-20230522.xsd#Cover"/>
  <link:presentationLink xlink:role="http://www.zoom.us/role/Cover" xlink:type="extended">
    <link:loc xlink:type="locator" xlink:label="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_CoverAbstract"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentType_6de98c48-b1df-482b-9cd9-7be2217f562c" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_DocumentType"/>
    <link:presentationArc order="1" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_DocumentType_6de98c48-b1df-482b-9cd9-7be2217f562c" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_DocumentPeriodEndDate_e259696b-06e3-4c7c-ab8a-1576bba6d59e" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_DocumentPeriodEndDate"/>
    <link:presentationArc order="2" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_DocumentPeriodEndDate_e259696b-06e3-4c7c-ab8a-1576bba6d59e" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityRegistrantName_da58b255-f033-4bb5-83fd-4b7d903cc5a2" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityRegistrantName"/>
    <link:presentationArc order="3" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityRegistrantName_da58b255-f033-4bb5-83fd-4b7d903cc5a2" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityIncorporationStateCountryCode_b134a850-6dcf-4583-984a-7cb6b59e8d5c" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityIncorporationStateCountryCode"/>
    <link:presentationArc order="4" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityIncorporationStateCountryCode_b134a850-6dcf-4583-984a-7cb6b59e8d5c" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityFileNumber_0a959d9f-c1b9-4979-8fa8-433d2040813a" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityFileNumber"/>
    <link:presentationArc order="5" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityFileNumber_0a959d9f-c1b9-4979-8fa8-433d2040813a" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityTaxIdentificationNumber_9e4fb8bc-3f9f-4d18-bf0c-0d8093579824" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityTaxIdentificationNumber"/>
    <link:presentationArc order="6" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityTaxIdentificationNumber_9e4fb8bc-3f9f-4d18-bf0c-0d8093579824" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressAddressLine1_342ad513-0059-4e73-bc1f-796ba5639af9" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityAddressAddressLine1"/>
    <link:presentationArc order="7" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityAddressAddressLine1_342ad513-0059-4e73-bc1f-796ba5639af9" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressCityOrTown_2f29a64f-d1fc-4ad1-9a1b-33e4f1dfc3c3" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityAddressCityOrTown"/>
    <link:presentationArc order="8" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityAddressCityOrTown_2f29a64f-d1fc-4ad1-9a1b-33e4f1dfc3c3" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressStateOrProvince_626e54dd-1c26-4deb-ad91-05a4de69aec1" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityAddressStateOrProvince"/>
    <link:presentationArc order="9" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityAddressStateOrProvince_626e54dd-1c26-4deb-ad91-05a4de69aec1" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityAddressPostalZipCode_3abb15e7-76e7-4d75-b062-4b5052e8a781" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityAddressPostalZipCode"/>
    <link:presentationArc order="10" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityAddressPostalZipCode_3abb15e7-76e7-4d75-b062-4b5052e8a781" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_CityAreaCode_24b81fab-bfe8-4bd7-8dbb-6fe58bd2232e" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_CityAreaCode"/>
    <link:presentationArc order="11" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_CityAreaCode_24b81fab-bfe8-4bd7-8dbb-6fe58bd2232e" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_LocalPhoneNumber_79a49828-901e-4f6d-ba49-50a01920db20" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_LocalPhoneNumber"/>
    <link:presentationArc order="12" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_LocalPhoneNumber_79a49828-901e-4f6d-ba49-50a01920db20" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_WrittenCommunications_e7e0f3d5-0360-481f-9438-030d9eac0d4f" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_WrittenCommunications"/>
    <link:presentationArc order="13" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_WrittenCommunications_e7e0f3d5-0360-481f-9438-030d9eac0d4f" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SolicitingMaterial_58caf2ae-7b3c-46b9-8a75-554fb41f418e" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_SolicitingMaterial"/>
    <link:presentationArc order="14" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_SolicitingMaterial_58caf2ae-7b3c-46b9-8a75-554fb41f418e" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementTenderOffer_8d565ab5-0188-4398-b6d8-2c84cf17a20d" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_PreCommencementTenderOffer"/>
    <link:presentationArc order="15" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_PreCommencementTenderOffer_8d565ab5-0188-4398-b6d8-2c84cf17a20d" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_PreCommencementIssuerTenderOffer_b1cce751-9d83-4815-ac92-178068c4fddc" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_PreCommencementIssuerTenderOffer"/>
    <link:presentationArc order="16" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_PreCommencementIssuerTenderOffer_b1cce751-9d83-4815-ac92-178068c4fddc" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_Security12bTitle_06732a67-030e-49e9-8934-73f5e5013ee5" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_Security12bTitle"/>
    <link:presentationArc order="17" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_Security12bTitle_06732a67-030e-49e9-8934-73f5e5013ee5" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_TradingSymbol_580be73f-3cfe-48f7-8665-b8cbb1ebfe48" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_TradingSymbol"/>
    <link:presentationArc order="18" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_TradingSymbol_580be73f-3cfe-48f7-8665-b8cbb1ebfe48" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_SecurityExchangeName_8e3a6b4d-39ab-4488-aa1f-a702cda702f5" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_SecurityExchangeName"/>
    <link:presentationArc order="19" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_SecurityExchangeName_8e3a6b4d-39ab-4488-aa1f-a702cda702f5" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityEmergingGrowthCompany_3d560901-ab63-49d0-a792-fd66d218f417" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityEmergingGrowthCompany"/>
    <link:presentationArc order="20" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityEmergingGrowthCompany_3d560901-ab63-49d0-a792-fd66d218f417" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_EntityCentralIndexKey_d9b5af56-84b9-41c4-84e8-c2bf4d48c236" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_EntityCentralIndexKey"/>
    <link:presentationArc order="21" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_EntityCentralIndexKey_d9b5af56-84b9-41c4-84e8-c2bf4d48c236" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
    <link:loc xlink:type="locator" xlink:label="loc_dei_AmendmentFlag_093d5835-b5e0-40ef-9ceb-4223be5b5174" xlink:href="https://xbrl.sec.gov/dei/2022/dei-2022.xsd#dei_AmendmentFlag"/>
    <link:presentationArc order="22" xlink:arcrole="http://www.xbrl.org/2003/arcrole/parent-child" xlink:from="loc_dei_CoverAbstract_f9819f57-da98-4300-af4b-f7c384a1d5a1" xlink:to="loc_dei_AmendmentFlag_093d5835-b5e0-40ef-9ceb-4223be5b5174" xlink:type="arc" preferredLabel="http://www.xbrl.org/2003/role/terseLabel"/>
  </link:presentationLink>
</link:linkbase>
