0001585521-26-000030 | 10-K | XBRL Viewer

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Net Income Per Share - Schedule of Potential Shares of Common Stock Excluded from Computation of Diluted Net Income (Loss) Per Share (Details) - shares	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Class A
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	1,950,029	9,414,520	11,022,812
Class A \| Outstanding stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	86,576	95,963	109,441
Class A \| Unvested RSUs
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	1,550,584	8,082,027	9,124,205
Class A \| Purchase rights committed under the ESPP
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	312,869	1,236,530	1,789,166
Class A \| Shares reserved for transfer to nonprofit organizations
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	164,192	164,192	164,192
Class B
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	0	0	0
Class B \| Outstanding stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	0	0	0
Class B \| Unvested RSUs
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	0	0	0
Class B \| Purchase rights committed under the ESPP
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	0	0	0

Income Taxes - Additional Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024	Jan. 31, 2023
Tax Credit Carryforward [Line Items]
Income tax benefit	$ (105,035)	$ 90,551	$ 116,679
Unrecognized tax benefits	68,157	56,334	41,772	$ 30,404
Unrecognized tax benefits, if recognized, would impact effective tax rate	82,500	66,000	46,500
Interest and penalties	14,300	9,700	4,700
Cash income taxes paid, net of amounts refunded	421,605	$ 395,400	$ 348,100
State and Local Jurisdiction
Tax Credit Carryforward [Line Items]
Operating loss carryforward	35,800
State and Local Jurisdiction \| Research and Development Credit Carryforward
Tax Credit Carryforward [Line Items]
Tax credit carryforward	26,000
California
Tax Credit Carryforward [Line Items]
Income tax benefit	24,400
Federal
Tax Credit Carryforward [Line Items]
Operating loss carryforward	30,100
Federal \| Research and Development Credit Carryforward
Tax Credit Carryforward [Line Items]
Tax credit carryforward	200
Foreign
Tax Credit Carryforward [Line Items]
Operating loss carryforward	$ 19,600

Investments - Additional Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Fair Value, Separate Account Investment [Line Items]
Unrealized losses for securities in unrealized loss position for less than 12 months	$ 1,500	$ 6,200
Available-for-sale, realized gain (loss)	0	0	$ 0
Purchase of strategic investments in equity securities	98,245	$ 18,500	$ 70,527
Strategic investments in equity securities sold	75,600
Equity Securities Without Readily Determinable Fair Value
Fair Value, Separate Account Investment [Line Items]
Purchase of strategic investments in equity securities	70,700
Net unrealized gains on strategic investments	$ 951,700

CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-In Capital	Accumulated Other Comprehensive (Loss) Income	Retained Earnings
Beginning balance (in shares) at Jan. 31, 2023		293,822,850
Beginning balance at Jan. 31, 2023	$ 6,206,607	$ 294	$ 4,104,880	$ (50,385)	$ 2,151,818
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		1,464,158
Issuance of common stock upon exercise of stock options	10,195	$ 1	10,194
Issuance of common stock upon release of restricted stock units (in shares)		11,349,453
Issuance of common stock upon release of restricted stock units	0	$ 11	(11)
Issuance of common stock for employee stock purchase plan (in shares)		921,892
Issuance of common stock for employee stock purchase plan	54,097	$ 1	54,096
Stock-based compensation expense	1,059,597		1,059,597
Other comprehensive income	51,448			51,448
Net income	637,462				637,462
Ending balance (in shares) at Jan. 31, 2024		307,558,353
Ending balance at Jan. 31, 2024	8,019,406	$ 307	5,228,756	1,063	2,789,280
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		908,844
Issuance of common stock upon exercise of stock options	4,619	$ 1	4,618
Issuance of common stock upon release of restricted stock units (in shares)		12,095,006
Issuance of common stock upon release of restricted stock units	0	$ 12	(12)
Repurchase of common stock (in shares)		(15,888,316)
Repurchase of common stock	(1,095,118)	$ (16)	(1,095,102)
Issuance of common stock for employee stock purchase plan (in shares)		1,066,977
Issuance of common stock for employee stock purchase plan	54,008	$ 1	54,007
Stock-based compensation expense	938,004		938,004
Other comprehensive income	3,927			3,927
Net income	1,010,238				1,010,238
Ending balance (in shares) at Jan. 31, 2025		305,740,864
Ending balance at Jan. 31, 2025	$ 8,935,084	$ 305	5,130,271	4,990	3,799,518
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)	842,567	842,567
Issuance of common stock upon exercise of stock options	$ 2,482	$ 1	2,481
Issuance of common stock upon release of restricted stock units (in shares)		11,309,015
Issuance of common stock upon release of restricted stock units	0	$ 11	(11)
Shares withheld related to net share settlement of equity awards (in shares)		(3,180,420)
Shares withheld related to net share settlement of equity awards	(247,832)	$ (3)	(247,829)
Repurchase of common stock (in shares)		(20,385,361)
Repurchase of common stock	(1,628,098)	$ (20)	(1,628,078)
Issuance of common stock for employee stock purchase plan (in shares)		1,200,743
Issuance of common stock for employee stock purchase plan	61,206	$ 1	61,205
Charitable donation of common stock	20,904		20,904
Stock-based compensation expense	760,810		760,810
Other comprehensive income	3,554			3,554
Net income	1,900,148				1,900,148
Ending balance (in shares) at Jan. 31, 2026		295,527,408
Ending balance at Jan. 31, 2026	$ 9,808,258	$ 295	$ 4,099,753	$ 8,544	$ 5,699,666

Goodwill and Intangible Assets - Schedule of Amortization Expense (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Goodwill and Intangible Assets Disclosure [Abstract]
2027	$ 17,598
2028	12,614
2029	6,581
2030	4,976
2031	4,228
Thereafter	0
Net Value	$ 45,997	$ 33,410

Stockholders' Equity and Equity Incentive Plans - Schedule of Stock by Class Reserved for Future Issuance (Details) - shares	Jan. 31, 2026	Jan. 31, 2025
Class of Stock [Line Items]
Number of shares available for future issuance (in shares)	110,561,776	103,407,268
2011 and 2019 Plan
Class of Stock [Line Items]
Number of shares available for future issuance (in shares)	66,954,929	56,022,675
Stock options
Class of Stock [Line Items]
Number of shares available for future issuance (in shares)	1,542,753	2,394,918
RSUs
Class of Stock [Line Items]
Number of shares available for future issuance (in shares)	20,106,305	23,870,513
ESPP
Class of Stock [Line Items]
Number of shares available for future issuance (in shares)	1,293,529	2,311,567
ESPP \| 2019 Employee Stock Purchase Plan
Class of Stock [Line Items]
Number of shares available for future issuance (in shares)	20,664,260	18,807,595

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Fair Value Measurements

12 Months Ended

Jan. 31, 2026

Fair Value Disclosures [Abstract]

Fair Value Measurements

The following tables present information about our financial instruments that are measured at fair value on a recurring basis and indicate the fair value hierarchy of the valuation inputs utilized to determine such fair value:


	As of January 31, 2026
	Fair Value		Level 1		Level 2		Level 3

	(in thousands)
Financial Assets:
Money market funds	$	724,236	$	724,236	$	—	$	—
Treasury bills	16,876		—		16,876		—
Agency bonds	22,298		—		22,298		—

Cash equivalents	763,410		724,236		39,174		—

Agency bonds	1,095,471		—		1,095,471		—

U.S. government agency securities	5,383,887		—		5,383,887		—
Treasury bills	64,673		—		64,673		—
Marketable securities	6,544,031		—		6,544,031		—





Privately held debt securities included in strategic investments	3,968		—		—		3,968
Total financial assets	$	7,311,409	$	724,236	$	6,583,205	$	3,968


	As of January 31, 2025
	Fair Value		Level 1		Level 2		Level 3

	(in thousands)
Financial Assets:
Money market funds	$	825,044	$	825,044	$	—	$	—
Treasury bills	17,965		—		17,965		—
Agency bonds	23,992		—		23,992		—

Cash equivalents	867,001		825,044		41,957		—
Commercial paper	20,841		—		20,841		—
Agency bonds	1,174,484		—		1,174,484		—
Corporate and other debt securities	720,795		—		720,795		—
U.S. government agency securities	4,415,930		—		4,415,930		—
Treasury bills	110,279		—		110,279		—
Marketable securities	6,442,329		—		6,442,329		—




Publicly held equity securities included in strategic investments	35,280		35,280		—		—
Privately held debt securities included in strategic investments	4,450		—		—		4,450
Total financial assets	$	7,349,060	$	860,324	$	6,484,286	$	4,450

We classify our highly liquid money market funds and publicly held equity securities within Level 1 of the fair value hierarchy because they are valued based on quoted market prices in active markets. We classify our commercial paper, agency bonds, corporate and other debt securities, U.S. government agency securities, treasury bills, and certificates of deposit within Level 2 since they are valued using inputs other than quoted prices that are directly or indirectly observable in the market, including readily available pricing sources for the identical underlying security, which may not be actively traded. We classify our privately held debt securities as Level 3 due to the lack of relevant observable market data over fair value inputs.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

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+ Details

Operating Leases - Schedule of Supplemental Balance Sheet Information (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Assets
Operating lease right-of-use assets	$ 52,423	$ 55,900
Liabilities:
Operating Lease, Liability, Current, Statement of Financial Position [Extensible List]	Accrued expenses and other current liabilities	Accrued expenses and other current liabilities
Accrued expenses and other current liabilities	$ 27,765	$ 27,026
Operating lease liabilities, noncurrent	30,710	37,406
Total operating lease liabilities	$ 58,475	$ 64,432
Weighted average remaining lease term	2 years 8 months 12 days	3 years 3 months 18 days
Weighted average discount rate	4.80%	4.40%

Segment Information

12 Months Ended

Jan. 31, 2026

Segment Reporting [Abstract]

Segment Information

Our CEO is the Chief Operating Decision Maker (“CODM”) of the Company. The Company manages the business activities on a consolidated basis and all information provided to and reviewed by our CODM is compiled at the consolidated entity level. Therefore, we have only one operating and reportable segment. The description of the types of products and services from which the reportable segment derives its revenue is the same as those described in the Summary of Business and Significant Accounting Policies.

The measure of segment profit or loss that our CODM uses to allocate resources and assess performance is our consolidated net income. The CODM uses net income to monitor results and to decide whether to reinvest profits. Our CODM does not assess segment performance or make decisions using asset or liability information.

The following table summarizes the significant segment expenses regularly provided to the CODM as well as other segment items:


	Year Ended January 31,
	2026		2025		2024
Revenue	$	4,868,769	$	4,665,433	$	4,527,224

Adjusted cost of revenue (1)	987,252		984,916		908,283
Adjusted research and development (1)	545,301		500,177		430,117
Adjusted sales and marketing (1)	1,113,432		1,090,294		1,116,356
Adjusted general and administrative (1)	255,594		252,152		297,580
Stock-based compensation expense	760,776		931,309		1,057,161
Interest income	(317,246)		(340,474)		(210,009)
Other segment items (2)	(898,625)		(68,525)		95,424
Provision for income taxes	522,137		305,346		194,850
Segment net income	1,900,148		1,010,238		637,462
Adjustments and reconciling items	—		—		—
Consolidated net income	$	1,900,148	$	1,010,238	$	637,462

(1) Excludes stock-based compensation expense and related payroll taxes, expenses related to charitable donation of common stock, impairment of assets, acquisition-related expenses, restructuring expenses, and litigation settlements, net.

(2) Includes stock-based compensation related payroll taxes, expenses related to charitable donation of common stock, impairment of assets, acquisition-related expenses, restructuring expenses, litigation settlements, net, gains on strategic investments, net, and other income, net excluding interest income.

The following table presents our property and equipment, net of depreciation and amortization, by geographic region:


	As of January 31,
	2026		2025

	(in thousands)
Americas	$	194,952	$	238,328
APAC	32,820		51,036
EMEA	36,753		41,111
Total property and equipment, net	$	264,525	$	330,475

- Definition

The entire disclosure for reporting segments including data and tables. Reportable segments include those that meet any of the following quantitative thresholds a) it's reported revenue, including sales to external customers and intersegment sales or transfers is 10 percent or more of the combined revenue, internal and external, of all operating segments b) the absolute amount of its reported profit or loss is 10 percent or more of the greater, in absolute amount of 1) the combined reported profit of all operating segments that did not report a loss or 2) the combined reported loss of all operating segments that did report a loss c) its assets are 10 percent or more of the combined assets of all operating segments.

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+ Details

Goodwill and Intangible Assets - Additional Information (Details) - USD ($)	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Goodwill and Intangible Assets Disclosure [Abstract]
Amortization expense	$ 13,900,000	$ 13,500,000	$ 12,500,000
Intangible assets impairment losses	$ 0	$ 0	$ 0

- Definition

The aggregate expense charged against earnings to allocate the cost of intangible assets (nonphysical assets not used in production) in a systematic and rational manner to the periods expected to benefit from such assets.

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+ Details

Summary of Business and Significant Accounting Policies - Additional Information (Details)	12 Months Ended
	Jan. 31, 2026 USD ($) reporting_unit	Jan. 31, 2025 USD ($)	Jan. 31, 2024 USD ($)
Summary Of Business And Significant Accounting Policies [Line Items]
Restricted cash	$ 10,904,000	$ 12,037,000
Internal-use software development costs capitalized	$ 10,000,000.0	14,900,000	$ 8,100,000
Number of reporting units \| reporting_unit	1
Impairment charges for acquired intangible assets	$ 0	0	0
Advertising costs	$ 56,900,000	$ 50,800,000	$ 56,500,000
Revenue from Contract with Customer \| Professional Services Fees Concentration Risk \| Service
Summary Of Business And Significant Accounting Policies [Line Items]
Percentage of revenue (less than)	1.00%
Software
Summary Of Business And Significant Accounting Policies [Line Items]
Property, plant and equipment, useful life (in years)	3 years
Minimum
Summary Of Business And Significant Accounting Policies [Line Items]
Property, plant and equipment, useful life (in years)	3 years
Maximum
Summary Of Business And Significant Accounting Policies [Line Items]
Property, plant and equipment, useful life (in years)	5 years
Maximum \| Leasehold improvements
Summary Of Business And Significant Accounting Policies [Line Items]
Property, plant and equipment, useful life (in years)	5 years

Revenue Recognition - Cost to Obtain a Contract (Details)	Jan. 31, 2026	Jan. 30, 2026
Revenue from Contract with Customer [Abstract]
Capitalized contract cost, amortization period (in years)	5 years	3 years

Business Combinations - Schedule of Purchase Consideration for Acquisition (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Dec. 01, 2025	Jan. 31, 2025	Jan. 31, 2024
Business Combination [Line Items]
Goodwill	$ 400,392		$ 307,295	$ 307,295
BrightHire, Inc.
Business Combination [Line Items]
Goodwill		$ 73,657
Identifiable intangible assets		19,900
Other net assets acquired		4,397
Total purchase consideration		$ 97,955

- Definition

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-Subparagraph (g)(3)
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+ Details

- Definition

Amount, after accumulated impairment loss, of asset representing future economic benefit arising from other asset acquired in business combination or from joint venture formation or both, that is not individually identified and separately recognized.

+ References

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+ Details

Revenue Recognition

12 Months Ended

Jan. 31, 2026

Revenue from Contract with Customer [Abstract]

Revenue Recognition

Disaggregation of Revenue

The following table summarizes revenue by region based on the billing address of customers:


	Year Ended January 31,
		2026		2025				2024
				Amount		Percentage of Revenue		Amount		Percentage of Revenue		Amount		Percentage of Revenue

			(in thousands, except percentages)
Americas				$	3,508,148	72.1	%	$	3,351,286	71.8	%	$	3,228,914	71.3	%
APAC				590,710		12.1	%	571,443		12.2	%	571,596		12.6	%
EMEA				769,911		15.8	%	742,704		16.0	%	726,714		16.1	%
Total				$	4,868,769	100.0	%	$	4,665,433	100.0	%	$	4,527,224	100.0	%

Contract Balances

We receive payments from customers based on a billing schedule as established in our customer contracts. Accounts receivable are recorded when we contractually have the right to consideration. In some arrangements, a right to consideration for our performance under the customer contract may occur before invoicing to the customer, resulting in an unbilled accounts receivable. The amount of unbilled accounts receivable included within accounts receivable, net of allowances on the consolidated balance sheets, was $84.9 million and $118.5 million as of January 31, 2026 and 2025, respectively, and the amount of unbilled accounts receivable included within other assets, noncurrent on the consolidated balance sheets was de minimis as of January 31, 2026 and 2025.

Contract liabilities consist of deferred revenue. Revenue is deferred when we have the right to invoice in advance of performance under a customer contract. The current portion of deferred revenue balances is recognized over the next 12 months. The amount of revenue recognized during the fiscal years ended January 31, 2026, 2025, and 2024 that was included in deferred revenue at the beginning of each period was $1,336.0 million, $1,249.8 million, and $1,257.4 million, respectively.

Remaining Performance Obligations

The terms of our subscription agreements are monthly, annual, and multiyear and we may bill for the full term in advance or on an annual, quarterly, or monthly basis, depending on the billing terms with customers. As of January 31, 2026, the aggregate amount of the transaction price allocated to our remaining performance obligations was $4,185.0 million, which consists of both billed consideration in the amount of $1,424.3 million and unbilled consideration in the amount of $2,760.7 million that we expect to recognize as revenue. We expect to recognize 57% of our remaining performance obligations as revenue over the next 12 months and the remainder thereafter.

Cost to Obtain a Contract

We primarily capitalize sales commissions and associated payroll taxes paid to internal sales personnel that are incremental costs from the acquisition of customer contracts. These costs are recorded as deferred contract acquisition costs in the consolidated balance sheets. We determine whether costs should be deferred based on our sales compensation plans and if the commissions are incremental and would not have occurred absent the customer contract.

Sales commissions paid upon the initial acquisition of a customer contract were historically amortized over an estimated period of benefit of three years. We determine the period of benefit for commissions paid for the acquisition of the initial customer contract by taking into consideration the initial estimated customer life and the technological life of our unified communications and collaboration platform and related significant features. Generally, we do not pay sales commissions upon contract renewal. Amortization is recognized on a straight-line basis commensurate with the pattern of revenue recognition and is included in sales and marketing expense in the consolidated statements of operations.

We periodically review these deferred contract acquisition costs to determine whether events or changes in circumstances have occurred that could impact the period of benefit. At the end of fiscal 2026, we completed a re-assessment of the estimated period of benefit for deferred contract acquisition costs and determined that we should increase the amortization period from three years to five years. The impact of the change in the accounting estimate is reflected in the consolidated balance sheet as of January 31, 2026, and is accounted for prospectively from that date. The change in amortization period did not impact sales and marketing expenses for the fiscal year ended January 31, 2026. There were no impairment losses recorded during the periods presented.

The following table represents a rollforward of deferred contract acquisition costs:


	Year Ended January 31,
	2026		2025

	(in thousands)
Beginning balance	$	311,822	$	347,198
Additions to deferred contract acquisition costs	295,949		246,727
Amortization of deferred contract acquisition costs	(283,382)		(282,103)
Ending balance	$	324,389	$	311,822
Deferred contract acquisition costs, current (to be amortized in next 12 months)	$	108,856	$	188,358
Deferred contract acquisition costs, noncurrent	215,533		123,464
Total deferred contract acquisition costs	$	324,389	$	311,822

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
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Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Name Accounting Standards Codification
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-URI https://asc.fasb.org/606/tableOfContent

+ Details

Goodwill and Intangible Assets (Tables)

12 Months Ended

Jan. 31, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Schedule of Goodwill

The following table summarizes the changes in the carrying amount of goodwill:


	As of January 31,
	2026		2025
	(in thousands)
Balance, beginning of the year	$	307,295	$	307,295
Increase in goodwill related to business combinations	93,097		—
Balance, ending of the year	$	400,392	$	307,295

Schedule of Finite-Lived Intangible Assets

The following table summarizes intangible assets with a finite useful life included within other assets, noncurrent on the consolidated balance sheet:


	As of January 31,
	2026						2025
	Gross Carrying Amount		Accumulated Amortization		Net Value		Gross Carrying Amount		Accumulated Amortization		Net Value

	(in thousands)
Customer relationships	$	41,532	$	(20,720)	$	20,812	$	31,732	$	(14,044)	$	17,688
Technology	42,561		(19,501)		23,060		26,959		(14,080)		12,879
Assembled workforce	7,034		(5,947)		1,087		7,034		(4,191)		2,843
Trade names	1,100		(62)		1,038		—		—		—
Total	$	92,227	$	(46,230)	$	45,997	$	65,725	$	(32,315)	$	33,410

Schedule of Finite-Lived Intangible Assets, Future Amortization Expense

Estimated amortization expense for each of the five succeeding fiscal years and thereafter is as follows:


			As of January 31, 2026
			(in thousands)
Year Ending January 31,
2027			17,598
2028			12,614
2029			6,581
2030			4,976
2031			4,228
Thereafter			—
Total amortization expense			45,997

Schedule of Indefinite-Lived Intangible Assets

The following table summarizes intangible assets with an indefinite useful life included within other assets, noncurrent on the consolidated balance sheet:


	As of January 31,
	2026		2025

	(in thousands)
Domain and IP Addresses	$	20,232	$	20,232
Patents and trade names	5,007		5,007
Total	$	25,239	$	25,239

- Definition

Tabular disclosure of goodwill by reportable segment and in total which includes a rollforward schedule.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Topic 350
-SubTopic 20
-Name Accounting Standards Codification
-Section 55
-Paragraph 24
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-URI https://asc.fasb.org/1943274/2147482548/350-20-55-24

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+ Details

Summary of Business and Significant Accounting Policies - Allowance For Credit Loss Rollforward (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Balance as of beginning of year	$ 17,262	$ 25,916
Provision for credit losses	16,932	22,198
Write-offs	(19,821)	(30,852)
Balance as of end of year	$ 14,373	$ 17,262

Segment Information - Schedule of Property and Equipment by Geographic Region (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 264,525	$ 330,475
Americas
Property, Plant and Equipment [Line Items]
Property and equipment, net	194,952	238,328
APAC
Property, Plant and Equipment [Line Items]
Property and equipment, net	32,820	51,036
EMEA
Property, Plant and Equipment [Line Items]
Property and equipment, net	$ 36,753	$ 41,111

Operating Leases (Tables)

12 Months Ended

Jan. 31, 2026

Leases [Abstract]

Schedule of Supplemental Balance Sheet Information

Supplemental balance sheet information related to operating leases was as follows:


	As of January 31,
	2026			2025
	(in thousands, except life and percentages)
Reported as:
Assets:
Operating lease right-of-use assets	$	52,423		$	55,900
Liabilities:
Accrued expenses and other current liabilities	$	27,765		$	27,026
Operating lease liabilities, noncurrent	30,710			37,406
Total operating lease liabilities	$	58,475		$	64,432

Weighted average remaining lease term	2.7 years			3.3 years
Weighted average discount rate	4.8		%	4.4		%

Schedule of Supplemental Cash Flow and Other Information

Supplemental cash flow and other information related to operating leases was as follows:


	Year Ended January 31,
	2026		2025		2024
	(in thousands)
Cash payments included in the measurement of our operating lease liabilities	$	30,403	$	31,197	$	26,471
Operating lease right-of-use assets recognized in exchange for new operating lease obligations	$	22,111	$	21,760	$	—

Schedule of Future Minimum Lease Payments included in Measurement of Operating Lease Liabilities

As of January 31, 2026, the future minimum lease payments included in the measurement of our operating lease liabilities are as follows:


	As of January 31, 2026
	(in thousands)
Year Ending January 31,
2027	$	26,585
2028	20,504
2029	10,799
2030	3,633
2031	798
Thereafter	—
Total operating lease payments	$	62,319
Less: imputed interest	(3,844)
Total operating lease liabilities	$	58,475

Stockholders' Equity and Equity Incentive Plans - Summary of Stock-based Compensation Expense (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	$ 760,776	$ 931,309	$ 1,057,161
Benefit from income taxes	(143,661)	(176,463)	(197,068)
Total stock-based compensation expense recorded to net income	617,115	754,846	860,093
Cost of revenue
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	96,273	124,561	143,798
Research and development
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	287,172	333,767	336,309
Sales and marketing
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	254,976	319,631	381,298
General and administrative
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	$ 122,355	$ 153,350	$ 195,756

Balance Sheet Components - Schedule of Property and Equipment, Net (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 653,460	$ 658,596
Less: accumulated depreciation and amortization	(388,935)	(328,121)
Property and equipment, net	264,525	330,475
Servers
Property, Plant and Equipment [Line Items]
Property and equipment, gross	386,702	427,664
Software
Property, Plant and Equipment [Line Items]
Property and equipment, gross	157,347	123,259
Computer and office equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	45,944	47,021
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment, gross	57,761	54,885
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 5,706	$ 5,767

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (Parenthetical) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Statement of Comprehensive Income [Abstract]
Unrealized gain on available-for-sale marketable securities, income tax expense	$ 1,154	$ 1,205	$ 15,501

Fair Value Measurements (Tables)

12 Months Ended

Jan. 31, 2026

Fair Value Disclosures [Abstract]

Schedule of Financial Instruments Measured at Fair Value on Recurring Basis


	As of January 31, 2026
	Fair Value		Level 1		Level 2		Level 3

	(in thousands)
Financial Assets:
Money market funds	$	724,236	$	724,236	$	—	$	—
Treasury bills	16,876		—		16,876		—
Agency bonds	22,298		—		22,298		—

Cash equivalents	763,410		724,236		39,174		—

Agency bonds	1,095,471		—		1,095,471		—

U.S. government agency securities	5,383,887		—		5,383,887		—
Treasury bills	64,673		—		64,673		—
Marketable securities	6,544,031		—		6,544,031		—





Privately held debt securities included in strategic investments	3,968		—		—		3,968
Total financial assets	$	7,311,409	$	724,236	$	6,583,205	$	3,968


	As of January 31, 2025
	Fair Value		Level 1		Level 2		Level 3

	(in thousands)
Financial Assets:
Money market funds	$	825,044	$	825,044	$	—	$	—
Treasury bills	17,965		—		17,965		—
Agency bonds	23,992		—		23,992		—

Cash equivalents	867,001		825,044		41,957		—
Commercial paper	20,841		—		20,841		—
Agency bonds	1,174,484		—		1,174,484		—
Corporate and other debt securities	720,795		—		720,795		—
U.S. government agency securities	4,415,930		—		4,415,930		—
Treasury bills	110,279		—		110,279		—
Marketable securities	6,442,329		—		6,442,329		—




Publicly held equity securities included in strategic investments	35,280		35,280		—		—
Privately held debt securities included in strategic investments	4,450		—		—		4,450
Total financial assets	$	7,349,060	$	860,324	$	6,484,286	$	4,450

Stockholders' Equity and Equity Incentive Plans (Tables)

12 Months Ended

Jan. 31, 2026

Equity [Abstract]

Schedule of Stock by Class Reserved for Future Issuance

We have the following shares of Class A common stock reserved for future issuance:


	As of January 31,
	2026	2025
Stock options outstanding	1,542,753	2,394,918
RSUs outstanding	20,106,305	23,870,513
ESPP purchase rights outstanding	1,293,529	2,311,567
Remaining shares available for future issuance under the 2011 and 2019 plan	66,954,929	56,022,675
Remaining shares available for future issuance under the ESPP	20,664,260	18,807,595
Total shares of Class A common stock reserved	110,561,776	103,407,268

Schedule of Stock Option Activity Under Equity Incentive Plan

A summary of stock option activity under our equity incentive plan and related information is as follows:


	Stock Options
	Outstanding Stock Options	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Life (Years)	Aggregate Intrinsic Value

	(in thousands, except share, life and per share data)
Outstanding as of January 31, 2025	2,394,918	$	9.02	2.6	$	187,284

Exercised	(842,567)	$	2.95		$	66,978
Canceled/forfeited/expired	(9,598)	$	94.87
Outstanding and Exercisable as of January 31, 2026	1,542,753	$	11.81	2.2	$	124,080

Schedule of Restricted Stock Units (RSUs) Activity Under Equity Incentive Plan

A summary of RSU activity under our equity incentive plan and related information is as follows:


	RSUs
	Unvested RSUs	Weighted-Average Grant Date Fair Value Per Share
Unvested as of January 31, 2025	23,870,513	$	73.48
Granted	10,695,967	$	80.21

Vested	(11,309,015)	$	76.45
Forfeited	(3,151,160)	$	72.94
Unvested as of January 31, 2026	20,106,305	$	75.51

Schedule of Assumptions for Estimating Fair Value of ESPP Purchase Rights

We estimated the fair value of ESPP purchase rights using a Black-Scholes option-pricing model with the following assumptions:


	Year Ended January 31,
	2026	2025	2024
Expected term (years)	0.5 - 2.0	0.5 - 2.0	0.5 - 2.0
Expected volatility	31.2% - 33.0%	28.4% - 43.3%	30.0% - 57.6%
Risk-free interest rate	3.5% - 4.3%	4.2% - 5.4%	4.6% - 5.4%
Expected dividend yield	—	—	—

Schedule of Stock-based Compensation Expense

The stock-based compensation expense by line item in the accompanying consolidated statements of operations is summarized as follows:


	Year Ended January 31,
		2026		2025		2024

		(in thousands)
Cost of revenue		$	96,273	$	124,561	$	143,798
Research and development		287,172		333,767		336,309
Sales and marketing		254,976		319,631		381,298
General and administrative		122,355		153,350		195,756
Total stock-based compensation expense		760,776		931,309		1,057,161
Benefit from income taxes		(143,661)		(176,463)		(197,068)
Total stock-based compensation expense recorded to net income		$	617,115	$	754,846	$	860,093

Income Taxes - Effective Tax Rate Reconciliation After ASU Adoption (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Amount
US federal statutory tax rate	$ 508,680	$ 276,270	$ 174,785
State and local income tax, net of federal income tax effect	39,700	56,336	37,137
Other foreign jurisdictions		141	2,943
Foreign-derived intangible income deduction	(42,360)	(56,630)	(63,571)
Other effect of cross-border tax laws	(2,705)
Stock-based compensation	25,274	58,770	96,936
Research and development tax credits	(34,347)	(49,813)	(39,226)
Changes in valuation allowance	5,503	(7,765)	(14,109)
Changes in unrecognized tax benefits	16,065	7,478	2,674
Other	3,905	(1,576)	(10,570)
Non-deductible compensation		15,757	10,639
Total provision for income taxes	$ 522,137	$ 305,346	$ 194,850
Percent
US federal statutory tax rate	21.00%
State and local income tax, net of federal income tax effect	1.60%
Foreign-derived intangible income deduction	(1.70%)
Other effect of cross-border tax laws	(0.10%)
Stock-based compensation	1.00%
Research and development tax credits	(1.40%)
Changes in valuation allowance	0.20%
Changes in unrecognized tax benefits	0.70%
Other	0.20%
Effective tax rate	21.60%	23.20%	23.40%
Excess tax benefit on stock-based compensation for awards vested and exercised	$ 36,800
Other foreign jurisdictions
Amount
Other foreign jurisdictions	$ 2,422
Percent
Other foreign jurisdictions	0.10%

CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Income Statement [Abstract]
Revenue	$ 4,868,769	$ 4,665,433	$ 4,527,224
Cost of revenue	1,119,036	1,129,627	1,077,801
Gross profit	3,749,733	3,535,806	3,449,423
Operating expenses:
Research and development	844,875	852,415	803,187
Sales and marketing	1,388,297	1,427,384	1,541,307
General and administrative	392,928	442,712	579,650
Total operating expenses	2,626,100	2,722,511	2,924,144
Income from operations	1,123,633	813,295	525,279
Gains on strategic investments, net	969,822	177,142	109,770
Other income, net	328,830	325,147	197,263
Income before provision for income taxes	2,422,285	1,315,584	832,312
Provision for income taxes	522,137	305,346	194,850
Net income	$ 1,900,148	$ 1,010,238	$ 637,462
Net income per share:
Basic (in dollars per share)	$ 6.32	$ 3.28	$ 2.12
Diluted (in dollars per share)	$ 6.18	$ 3.21	$ 2.07
Weighted-average shares used in computing net income per share:
Basic (in shares)	300,503,787	307,981,971	300,748,162
Diluted (in shares)	307,333,185	315,069,582	308,519,897

Investments (Tables)

12 Months Ended

Jan. 31, 2026

Investments, Debt and Equity Securities [Abstract]

Schedule of Marketable Securities

As of January 31, 2026 and 2025, our marketable securities consisted of the following:


	As of January 31, 2026
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value

	(in thousands)






Agency bonds	$	1,095,004	$	1,032	$	(565)	$	1,095,471

U.S. government agency securities	5,373,782		11,094		(989)		5,383,887
Treasury bills	64,671		5		(3)		64,673
Marketable securities	$	6,533,457	$	12,131	$	(1,557)	$	6,544,031


	As of January 31, 2025
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value

	(in thousands)


Commercial paper	$	20,841	$	—	$	—	$	20,841
Agency bonds	1,173,518		1,609		(643)		1,174,484
Corporate and other debt securities	719,145		2,069		(419)		720,795
U.S. government agency securities	4,412,730		8,449		(5,249)		4,415,930
Treasury bills	110,237		43		(1)		110,279
Marketable securities	$	6,436,471	$	12,170	$	(6,312)	$	6,442,329

Schedule of Contractual Maturities of Marketable Securities

The following table presents the contractual maturities of our marketable securities as of January 31, 2026 and 2025:


	As of January 31,
	2026		2025

	(in thousands)
Less than one year	$	3,168,258	$	3,534,014
Due in one to three years	3,375,773		2,908,315
Total	$	6,544,031	$	6,442,329

Schedule of Strategic Investments

Strategic investments by type and measurement category as of January 31, 2026 were as follows:


	Measurement Category
	Fair Value		Measurement Alternative		Equity Method		Total

	(in thousands)
Equity securities	$	—	$	1,448,531	$	126,112	$	1,574,643
Debt securities	3,968		—		—		3,968
Strategic investments	$	3,968	$	1,448,531	$	126,112	$	1,578,611

Strategic investments by form and measurement category as of January 31, 2025 were as follows:


	Measurement Category
	Fair Value		Measurement Alternative		Equity Method		Total

	(in thousands)
Equity securities	$	35,280	$	452,160	$	99,591	$	587,031
Debt securities	4,450		—		—		4,450
Strategic investments	$	39,730	$	452,160	$	99,591	$	591,481

- Definition

Tabular disclosure of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-9

Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
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-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

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+ Details

Income Taxes - Significant Components of Deferred Income Tax Assets (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Deferred tax assets:
Net operating loss carryforwards	$ 13,433	$ 7,362
Research and development credit carryforwards	5,083	6,586
Stock-based compensation	29,866	59,565
Accruals and reserves	42,279	43,953
Deferred revenue	343,910	328,114
Capitalized research expenditures	635,974	514,667
Operating lease liabilities	13,885	16,551
Other assets	10,135	2,957
Total deferred tax assets	1,094,565	979,755
Valuation allowance	(11,026)	(28,990)
Total deferred tax assets net of valuation allowance	1,083,539	950,765
Deferred tax liabilities:
Property and equipment and intangible assets	(34,466)	(38,343)
Deferred contract acquisition costs	(79,421)	(76,439)
Operating right-of-use assets	(12,099)	(14,233)
Strategic investments	(313,698)	(75,290)
Total deferred tax liabilities	(439,684)	(204,305)
Net deferred tax assets	$ 643,855	$ 746,460

Goodwill and Intangible Assets

12 Months Ended

Jan. 31, 2026

Goodwill and Intangible Assets Disclosure [Abstract]

Goodwill and Intangible Assets

Goodwill

The following table summarizes the changes in the carrying amount of goodwill:


	As of January 31,
	2026		2025
	(in thousands)
Balance, beginning of the year	$	307,295	$	307,295
Increase in goodwill related to business combinations	93,097		—
Balance, ending of the year	$	400,392	$	307,295

See Note 5 for additional information regarding acquisitions completed during the fiscal year.

Intangibles

The following table summarizes intangible assets with a finite useful life included within other assets, noncurrent on the consolidated balance sheet:


	As of January 31,
	2026						2025
	Gross Carrying Amount		Accumulated Amortization		Net Value		Gross Carrying Amount		Accumulated Amortization		Net Value

	(in thousands)
Customer relationships	$	41,532	$	(20,720)	$	20,812	$	31,732	$	(14,044)	$	17,688
Technology	42,561		(19,501)		23,060		26,959		(14,080)		12,879
Assembled workforce	7,034		(5,947)		1,087		7,034		(4,191)		2,843
Trade names	1,100		(62)		1,038		—		—		—
Total	$	92,227	$	(46,230)	$	45,997	$	65,725	$	(32,315)	$	33,410

Intangible asset amortization expense was $13.9 million, $13.5 million, and $12.5 million for the fiscal years ended January 31, 2026, 2025 and 2024, respectively.

Estimated amortization expense for each of the five succeeding fiscal years and thereafter is as follows:


			As of January 31, 2026
			(in thousands)
Year Ending January 31,
2027			17,598
2028			12,614
2029			6,581
2030			4,976
2031			4,228
Thereafter			—
Total amortization expense			45,997

The following table summarizes intangible assets with an indefinite useful life included within other assets, noncurrent on the consolidated balance sheet:


	As of January 31,
	2026		2025

	(in thousands)
Domain and IP Addresses	$	20,232	$	20,232
Patents and trade names	5,007		5,007
Total	$	25,239	$	25,239

For the years ended January 31, 2026, 2025 and 2024, there were no intangible assets impairment losses.

Goodwill and Intangible Assets - Schedule of Finite-Lived Intangible Assets (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	$ 92,227	$ 65,725
Accumulated Amortization	(46,230)	(32,315)
Net Value	45,997	33,410
Customer relationships
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	41,532	31,732
Accumulated Amortization	(20,720)	(14,044)
Net Value	20,812	17,688
Technology
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	42,561	26,959
Accumulated Amortization	(19,501)	(14,080)
Net Value	23,060	12,879
Assembled workforce
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	7,034	7,034
Accumulated Amortization	(5,947)	(4,191)
Net Value	1,087	2,843
Trade names
Finite-Lived Intangible Assets [Line Items]
Gross Carrying Amount	1,100	0
Accumulated Amortization	(62)	0
Net Value	$ 1,038	$ 0

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Investments - Summary of Marketable Securities (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Marketable Securities [Line Items]
Amortized Cost	$ 6,533,457	$ 6,436,471
Gross Unrealized Gains	12,131	12,170
Gross Unrealized Losses	(1,557)	(6,312)
Estimated Fair Value	6,544,031	6,442,329
Commercial paper
Marketable Securities [Line Items]
Amortized Cost		20,841
Gross Unrealized Gains		0
Gross Unrealized Losses		0
Estimated Fair Value		20,841
Agency bonds
Marketable Securities [Line Items]
Amortized Cost	1,095,004	1,173,518
Gross Unrealized Gains	1,032	1,609
Gross Unrealized Losses	(565)	(643)
Estimated Fair Value	1,095,471	1,174,484
Corporate and other debt securities
Marketable Securities [Line Items]
Amortized Cost		719,145
Gross Unrealized Gains		2,069
Gross Unrealized Losses		(419)
Estimated Fair Value		720,795
U.S. government agency securities
Marketable Securities [Line Items]
Amortized Cost	5,373,782	4,412,730
Gross Unrealized Gains	11,094	8,449
Gross Unrealized Losses	(989)	(5,249)
Estimated Fair Value	5,383,887	4,415,930
Treasury bills
Marketable Securities [Line Items]
Amortized Cost	64,671	110,237
Gross Unrealized Gains	5	43
Gross Unrealized Losses	(3)	(1)
Estimated Fair Value	$ 64,673	$ 110,279

Revenue Recognition - Deferred Contract Acquisition Costs (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025
Capitalized Contract Cost, Net
Beginning balance	$ 311,822	$ 347,198
Additions to deferred contract acquisition costs	295,949	246,727
Amortization of deferred contract acquisition costs	(283,382)	(282,103)
Ending balance	324,389	311,822
Deferred contract acquisition costs, current (to be amortized in next 12 months)	108,856	188,358
Deferred contract acquisition costs, noncurrent	215,533	123,464
Total deferred contract acquisition costs	$ 324,389	$ 311,822

CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Current assets:
Cash and cash equivalents	$ 1,272,877	$ 1,349,380
Marketable securities	6,544,031	6,442,329
Accounts receivable, net of allowances of $18,348 and $22,078 as of January 31, 2026 and 2025, respectively	497,339	495,228
Deferred contract acquisition costs, current	108,856	188,358
Prepaid expenses and other current assets	234,856	200,679
Total current assets	8,657,959	8,675,974
Deferred contract acquisition costs, noncurrent	215,533	123,464
Property and equipment, net	264,525	330,475
Operating lease right-of-use assets	52,423	55,900
Strategic investments	1,578,611	591,481
Goodwill	400,392	307,295
Deferred tax assets	646,640	749,759
Other assets, noncurrent	144,333	154,073
Total assets	11,960,416	10,988,421
Current liabilities:
Accounts payable	6,268	8,345
Accrued expenses and other current liabilities	581,773	558,562
Deferred revenue, current	1,411,149	1,336,387
Total current liabilities	1,999,190	1,903,294
Deferred revenue, noncurrent	13,195	17,274
Operating lease liabilities, noncurrent	30,710	37,406
Other liabilities, noncurrent	109,063	95,363
Total liabilities	2,152,158	2,053,337
Commitments and contingencies (Note 9)
Stockholders’ equity:
Common stock, $0.001 par value per share, 2,000,000,000 Class A shares authorized as of January 31, 2026 and 2025; 266,805,638 and 263,113,866 shares issued and outstanding as of January 31, 2026 and 2025, respectively; 300,000,000 Class B shares authorized as of January 31, 2026 and 2025; 28,721,770 and 42,626,998 shares issued and outstanding as of January 31, 2026 and 2025, respectively	295	305
Additional paid-in capital	4,099,753	5,130,271
Accumulated other comprehensive income	8,544	4,990
Retained earnings	5,699,666	3,799,518
Total stockholders’ equity	9,808,258	8,935,084
Total liabilities and stockholders’ equity	$ 11,960,416	$ 10,988,421

Commitments and Contingencies	12 Months Ended
Commitments and Contingencies	Jan. 31, 2026
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Non-cancelable Purchase Obligations In the normal course of business, we enter into non-cancelable purchase commitments with various parties to purchase primarily software-based services. As of January 31, 2026, we had outstanding non-cancelable purchase obligations with a term of less than 12 months of $241.3 million and non-cancelable purchase obligations with a term 12 months or longer of $202.9 million. Indemnifications and Contingency Our agreements with certain larger customers include certain provisions for indemnifying customers against liabilities if our services infringe a third party’s intellectual property rights. It is not possible to determine the maximum potential amount under these indemnification obligations due to the limited history of prior indemnification claims and the unique facts and circumstances that may be involved in each particular agreement. To date, we have not incurred any material costs as a result of such provisions and have not accrued any liabilities related to such obligations in our consolidated financial statements. In addition, we have indemnification agreements with our directors and our executive officers that require us, among other things, to indemnify our directors and executive officers for costs associated with any fees, expenses, judgments, fines, and settlement amounts incurred by any of those persons in any action or proceeding to which any of those persons is, or is threatened to be, made a party by reason of the person’s service as a director or officer, including any action by us, arising out of that person’s services as our director or officer or that person’s services provided to any other company or enterprise at our request. We maintain director and officer insurance coverage that may enable us to recover a portion of any future indemnification amounts paid. To date, there have been no claims under any of our directors’ and executive officers’ indemnification provisions. Sales and Other Tax Liabilities We conduct operations in many tax jurisdictions. In many jurisdictions, non-income-based taxes, such as sales and use tax and other indirect taxes, are assessed on our operations. Although we are diligent in collecting and remitting such taxes, there is uncertainty as to what constitutes sufficient presence for a jurisdiction to levy taxes, fees, and surcharges for sales made over the Internet. As of January 31, 2026 and 2025, we recorded sales and other tax liabilities of $82.1 million and $83.3 million, respectively, of which $41.9 million and $41.8 million are included in accrued expenses and other current liabilities, respectively, and $40.2 million and $41.5 million are included in other liabilities, noncurrent, respectively, in our consolidated balance sheets, based on our best estimate of the probable liability for the loss contingency incurred as of those dates. Our estimate of a probable outcome under the loss contingency is based on analysis of our sales and marketing activities, revenue subject to sales tax, and applicable regulations in applicable jurisdictions in each period. No significant adjustments to the sales and other tax liabilities have been recognized in the accompanying consolidated financial statements for changes to the assumptions underlying the estimate; however, changes in our assumptions may occur in the future as we obtain new information, which can result in adjustments to the recorded liability. Legal Proceedings In June 2020, we received a grand jury subpoena from the Department of Justice’s U.S. Attorney’s Office for Eastern District of New York (“EDNY”), which requested information regarding our interactions with foreign governments and foreign political parties, including the Chinese government, as well as information regarding storage of and access to user data, the development and implementation of Zoom’s privacy policies, and the actions we took responding to law enforcement requests from the Chinese government. In July 2020, we received subpoenas from the Department of Justice’s U.S. Attorney’s Office for the Northern District of California (“NDCA”) and the SEC. Both subpoenas sought documents and information relating to various security, data protection and privacy matters, including our encryption, and our statements relating thereto, as well as calculation of usage metrics and related public statements. In addition, the NDCA subpoena sought information relating to any contacts between our employees and representatives of the Chinese government, and any attempted or successful influence by any foreign government in our policies, procedures, practices, and actions as they relate to users in the United States. We have since received additional subpoenas from EDNY and NDCA seeking related information. We are fully cooperating with all of these investigations and have conducted our own thorough internal investigation. During the fiscal year ended January 31, 2025, we recorded an $18.0 million accrual with respect to a tentative settlement offer for the SEC matter. On July 30, 2025, the SEC informed us that their investigation has concluded and they do not intend to recommend an enforcement action. As a result, during the three months ended July 31, 2025, we reversed the $18.0 million previously accrued. The EDNY and NDCA investigations are ongoing, and a negative outcome in any or all of these matters could cause us to incur substantial fines, penalties, or other financial exposure, as well as reputational harm. We do not know when the EDNY and NDCA matters will be completed, which facts we will ultimately discover as a result of the investigations, or what actions the government may or may not take. We are unable to predict the ultimate outcome of these matters and are unable to reasonably estimate any range of possible loss for these matters. On June 11, 2020 and July 30, 2020, purported shareholder derivative complaints were filed in the United States District Court for the District of Delaware against certain of our officers and directors. The lawsuits asserted state and federal claims and were based on the same alleged misstatements as the shareholder class action complaint. The lawsuits accused our board of directors of failing to exercise reasonable and prudent supervision over our management, policies, practices, and internal controls. The plaintiffs sought unspecified monetary damages on behalf of us as well as governance reforms. On September 25, 2020, the derivative cases were consolidated. On October 27, 2021, a third substantially identical lawsuit was filed in the same court against the same defendants, seeking unspecified monetary damages and governance reforms. On November 17, 2021, all three derivative lawsuits were consolidated. The consolidated case was stayed pending resolution of the motion to dismiss the securities class action. On April 11, 2023, the court entered a stipulated order that required defendants to answer, move, or otherwise respond to the operative complaint by June 12, 2023. On June 12, 2023, defendants filed a motion to dismiss the consolidated case. On August 11, 2023, the plaintiff in the consolidated case filed an amended complaint. On October 18, 2023, defendants filed their motion to dismiss the amended complaint. On December 22, 2023, plaintiff filed her opposition to the motion to dismiss, and on January 26, 2024, defendants filed their reply in support of the motion to dismiss. On April 1, 2024, the parties notified the court that the parties were engaged in good-faith, material settlement discussions, and requested that the court stay any proceedings and rulings in connection with the pending motion to dismiss while the parties attempted to reach a proposed resolution of this action. On April 2, 2024, the Court stayed the case. On January 14, 2025, the parties executed a Stipulation of Settlement (“Stipulation”) to resolve this matter. Under the terms of the Stipulation, in exchange for the release and dismissal with prejudice of all claims against all defendants in the matter, Zoom agreed to enact certain corporate governance reforms and to pay plaintiff’s counsel a fee of up to $1.35 million. On January 16, 2025, the plaintiff filed a motion for preliminary approval of the settlement. On February 6, 2025, the court held a hearing on the motion for preliminary approval of the settlement. On April 16, 2025, the court preliminarily approved the settlement. On June 24, 2025, the plaintiff filed a motion for final approval of the settlement. On July 31, 2025, the court approved the settlement and awarded plaintiff’s counsel $1.35 million in fees. We accrued the $1.35 million fee and recorded it as a general and administrative expense in our consolidated statement of operations for the year ended January 31, 2025. On April 7, 2020 and April 8, 2020, securities class action complaints were filed against us and two of our officers in the United States District Court for the NDCA. The plaintiffs are purported stockholders of ours. The complaints allege, among other things, that we violated Sections 10(b) and 20(a) of the Exchange Act, and Rule 10b-5 by making false and misleading statements and omissions of material fact about our data privacy and security measures. The complaints seek unspecified damages, interest, fees, and costs. On May 18, 2020, the actions were consolidated. On November 4, 2020, the court appointed a lead plaintiff. On December 23, 2020, the lead plaintiff filed a consolidated complaint. We filed a motion to dismiss the consolidated complaint on May 20, 2021. Plaintiff filed an opposition to our motion to dismiss on July 9, 2021. Our reply in support of the motion to dismiss was filed on August 9, 2021. On February 16, 2022, the court granted in part, and denied in part, our motion to dismiss. On March 14, 2022, we moved for reconsideration of the court’s ruling on the motion to dismiss. On March 22, 2022, the court ordered plaintiff to respond to our motion, which plaintiff did on March 29, 2022. On April 22, 2022, we answered the complaint. On March 8, 2023, the court denied our motion for reconsideration. On April 6, 2023, the court entered a scheduling order. On July 17, 2023, the parties entered into a stipulation and agreement of settlement (the “Stipulation”) to resolve this matter. Under the terms of the stipulation, in exchange for the release and dismissal with prejudice of all claims against all defendants in the matter, we have agreed to pay and/or cause our insurance carriers to pay a total of $150.0 million. On July 25, 2023, the court entered an order staying further proceedings in the matter pending the filing of a motion for preliminary approval of the settlement. On October 17, 2023, lead plaintiff filed a motion for preliminary approval of the settlement. On May 28, 2025, the court preliminarily approved the settlement. On July 18, 2025, lead plaintiff filed a motion for final approval of the settlement. On October 9, 2025, the court conducted a fairness hearing and indicated that lead plaintiff’s motion for final approval of the settlement would be granted by a separate order. On November 10, 2025, the court entered its final approval order and an order finally dismissing the matter with prejudice. As a result of the settlement, we made net payments of $60.0 million ($150.0 million for the settlement net of $90.0 million covered by insurance) during the year ended January 31, 2024, of which $7.5 million had been accrued during the year ended January 31, 2023 and $52.5 million was recorded as a general and administrative expense in our consolidated statement of operations for the year ended January 31, 2024. In addition, from time to time, we are involved in various other legal proceedings arising from the normal course of business activities. We are not presently a party to any other such litigation the outcome of which, we believe, if determined adversely to us, would individually, or taken together, have a material adverse effect on our business, operating results, cash flows, or financial condition. Defending such proceedings is costly and can impose a significant burden on management and employees. We may receive unfavorable preliminary or interim rulings in the course of litigation, and there can be no assurances that favorable final outcomes will be obtained.

Summary of Business and Significant Accounting Policies (Policies)	12 Months Ended
	Jan. 31, 2026
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation	Basis of Presentation The accompanying consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and include the accounts of Zoom Communications, Inc., its subsidiaries, and a variable interest entity for which we are the primary beneficiary. All intercompany balances and transactions have been eliminated in consolidation.
Use of Estimates	Use of Estimates The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting period. Significant items subject to such estimates and assumptions include, but are not limited to, the estimated expected benefit period for deferred contract acquisition costs, the fair value of marketable securities, acquired intangible assets and goodwill, the recognition and measurement of revenue, including estimates of variable consideration and the customer’s ability and intent to pay, the valuation of deferred income tax assets and uncertain tax positions, and accruals and contingencies. Actual results could materially differ from those estimates.
Concentration of Risks	Concentration of Risks Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities, restricted cash, and accounts receivable. We maintain our cash, cash equivalents, marketable securities, and restricted cash with high-quality financial institutions with investment-grade ratings. The majority of our cash balances are with U.S. banks and are insured to the extent defined by the Federal Deposit Insurance Corporation.
Cash, Cash Equivalents and Restricted Cash	Cash, Cash Equivalents, and Restricted Cash Cash and cash equivalents consist of cash in banks and highly liquid investments, primarily money market funds, purchased with an original maturity of three months or less. Restricted cash consists of certificates of deposit collateralizing our operating leases and cash from proceeds from international employees’ sales of our common stock, and is included in prepaid expenses and other current assets in the consolidated balance sheets. As of January 31, 2026 and 2025, we had $10.9 million and $12.0 million, respectively, of cash from proceeds from international employees’ sales of our common stock. The amount is held in our bank account until it is remitted to the employees and the tax authorities. Due to the restrictions on the use of the funds in the bank account, we have classified the amount as restricted cash included in prepaid expenses and other current assets, and a corresponding amount is included in accrued expenses and other current liabilities in the consolidated balance sheets.
Allowance for Credit Losses	Allowance for Credit Losses We are exposed to credit losses primarily through our accounts receivable and investments in available-for-sale debt securities. We maintain an allowance for credit losses for expected uncollectible accounts receivable, which is recorded as an offset to accounts receivable, with any changes classified as general and administrative expense in the consolidated statements of operations. The allowance for credit losses is based on management’s estimate for expected credit losses for outstanding accounts receivable. We determine expected credit losses based on historical write-off experience, an analysis of the aging of outstanding receivables, customer payment patterns, and the establishment of specific reserves for customers in an adverse financial condition or other factors impacting credit quality. We also consider current market conditions to inform adjustments to historical loss data. We reassess the adequacy of the allowance for credit losses each reporting period. Other reserves generally represent a reduction of accounts receivable with an offsetting reduction to deferred revenue. For the fiscal year ended January 31, 2026, our assessment took into account recent changes in macroeconomic conditions, such as inflation pressures, fluctuations in foreign currency exchange rates, and uncertain environments, which may impact our estimates of credit and collectibility trends.
Available-for-sale Investments	Available-for-sale Investments Available-for-sale investments consist primarily of agency bonds, U.S. government agency securities, and treasury bills. We classify our marketable securities as available-for-sale at the time of purchase and reevaluate such classification at each balance sheet date. We may sell these securities at any time for use in current operations even if they have not yet reached maturity. As a result, we classify our securities, including those with maturities beyond 12 months, as current assets in the consolidated balance sheets. We carry these securities at fair value and record unrealized gains and losses in accumulated other comprehensive income, which is reflected as a component of stockholders’ equity. We evaluate our securities with unrealized loss positions as to whether the declines in fair value were due to credit losses, and record the portion of impairment relating to the credit losses through the allowance for credit losses limited to the amount that fair value was less than the amortized cost basis. Realized gains and losses from the sale of marketable securities are determined based on the specific identification method. Realized gains and losses are reported in other income (expense), net in the consolidated statements of operations.
Strategic Investments	Strategic Investments We hold strategic investments in publicly held equity securities and privately held equity and debt securities in which we do not have a controlling interest. Publicly held equity securities are measured using quoted prices in their respective active markets with changes recorded through gains on strategic investments, net in the consolidated statements of operations. Privately held equity securities without a readily determinable fair value are recorded at cost and adjusted for impairments and observable price changes with a same or similar security from the same issuer (i.e. using the measurement alternative) and are recorded through gains on strategic investments, net in the consolidated statements of operations. If, based on the terms of these publicly traded and privately held securities, we determine that we exercise significant influence on the entity to which these securities relate, we will apply the equity method of accounting. Privately held equity securities that are accounted for under the equity method are measured at cost less any impairment, plus or minus our share of equity method investee income or loss, which is reported in gains on strategic investments, net in the consolidated statements of operations. Privately held debt securities are recorded at fair value with changes in fair value recorded through accumulated other comprehensive income on the consolidated balance sheets. On a quarterly basis, we assess our privately held equity and debt securities in our strategic investment portfolio for indicators of impairment.
Fair Value Measurements	Fair Value Measurements Fair value is defined as the exchange price that would be received from the sale of an asset or paid to transfer a liability in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. We measure financial assets and liabilities at fair value at each reporting period using a fair value hierarchy, which requires us to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value: Level 1—Quoted prices in active markets for identical assets or liabilities. Level 2—Observable inputs other than quoted prices in active markets for identical assets and liabilities, quoted prices for identical or similar assets or liabilities in inactive markets, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities. Level 3—Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities. Financial instruments consist of cash equivalents, restricted cash, marketable securities, accounts receivable, and accounts payable. Cash equivalents, restricted cash, and marketable securities are stated at fair value on a recurring basis. Accounts receivable and accounts payable are stated at their carrying value, which approximates fair value due to the short time to the expected receipt or payment date.
Property and Equipment, Net	Property and Equipment, Net Property and equipment, net, are stated at cost, less accumulated depreciation and amortization. Depreciation and amortization are calculated using the straight-line method over the estimated useful lives of the respective assets, which is three to five years. Leasehold improvements are amortized over the shorter of the remaining lease term or the estimated useful life of five years. Expenditures for maintenance and repairs are expensed as incurred. Significant improvements and enhancements that substantially enhance the life of an asset are capitalized.
Internal-Use Software Development Costs	Internal-Use Software Development Costs During the application development stage, we capitalize certain costs incurred for software developed for internal use related to our unified communications and collaboration platform as long as it is probable the project will be completed and the software will be used to perform the function intended. Capitalized software development costs are recorded in property and equipment, net. Costs related to preliminary project activities and post-implementation activities are expensed as incurred. Capitalized software development costs are amortized on a straight-line basis over the software’s estimated useful life, which is generally three years, and are recorded in cost of revenue in the consolidated statements of operations. We evaluate the useful lives of these assets on an annual basis and test for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets.
Leases	Leases All lease arrangements, including operating lease right-of-use (“ROU”) assets and operating lease liabilities, are generally recognized at lease commencement. For short-term leases (an initial term of 12 months or less), an ROU asset and corresponding lease liability are not recorded. Instead, we record rent expense on a straight-line basis over the lease term in our consolidated statements of operations and record variable lease payments as incurred. ROU assets represent our right to use an underlying asset during the reasonably certain lease term, and lease liabilities represent our obligation to make lease payments arising from the lease. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Operating lease ROU assets and liabilities are recognized at the commencement date based on the present value of fixed payments not yet paid over the lease term. We use our incremental borrowing rate based on the information available at the commencement date in determining the lease liabilities as our leases generally do not provide an implicit rate. Our incremental borrowing rate is estimated to approximate the interest rate on a collateralized basis with similar terms and payments, in an economic environment where the leased asset is located. ROU assets also include any initial direct costs incurred and any lease payments made at or before the lease commencement date, less lease incentives received. We reassess the lease term if and when a significant event or change in circumstances occurs within our control. We currently do not have any finance leases.
Impairment of Long-Lived Assets	Impairment of Long-Lived Assets We evaluate long-lived assets or asset groups for impairment whenever events indicate that the carrying value of an asset or asset group may not be recoverable based on expected future cash flows attributable to that asset or asset group. Recoverability of assets held and used is measured by comparing the carrying amount of an asset or an asset group to estimated undiscounted future net cash flows expected to be generated by the asset or asset group. If the carrying amount of an asset or asset group exceeds estimated undiscounted future cash flows, then an impairment charge would be recognized based on the excess of the carrying amount of the asset or asset group over its fair value. Assets to be disposed of are reported at the lower of their carrying amount or fair value, less costs to sell.
Business Combinations	Business Combinations We account for our business combinations using the acquisition method of accounting, which requires, among other things, allocation of the fair value of purchase consideration to the tangible and intangible assets acquired and liabilities assumed at their estimated fair values on the acquisition date. The excess of the fair value of purchase consideration over the values of these identifiable assets and liabilities is recorded as goodwill. When determining the fair value of assets acquired and liabilities assumed, we make estimates and use assumptions, especially with respect to intangible assets. Our estimates of fair value are based on assumptions believed to be reasonable, but which are inherently uncertain and unpredictable and, as a result, actual results may differ from estimates. During the measurement period, not to exceed one year from the date of acquisition, we may record adjustments to the assets acquired and liabilities assumed, with a corresponding offset to goodwill if new information is obtained related to facts and circumstances that existed as of the acquisition date. After the measurement period, any subsequent adjustments are reflected in the consolidated statements of operations. Acquisition costs, such as legal and consulting fees, are expensed as incurred.
Goodwill and Intangible Assets	Goodwill and Intangible Assets Goodwill amounts are not amortized, but rather tested for impairment at least annually or more often if circumstances indicate that the carrying value may not be recoverable. Goodwill is considered impaired if the carrying value of the reporting unit exceeds its fair value. We have one reporting unit and as a result, goodwill has been assigned to the single reporting unit. We conducted our annual impairment test of goodwill in the fourth quarter of fiscal year 2026 and determined that no adjustment to the carrying value of goodwill was required. Intangible assets consist of acquired identifiable intangible assets resulting from business combinations, as well as other intangible assets purchased outside of a business combination, such as domains and intellectual property addresses. Finite-lived intangible assets are initially recorded at fair value and are amortized on a straight-line basis over their estimated useful lives. We routinely evaluate the estimated remaining useful lives of our finite-lived intangible assets and whether events or changes in circumstances warrant a revision to the remaining period of amortization. Indefinite-lived intangible assets are recorded at fair value and are not amortized. We review the useful lives of indefinite-lived intangible assets each reporting period to determine whether events and circumstances continue to support the indefinite useful life classification. If we determine that the life of an intangible asset is no longer indefinite, that asset would be tested for impairment and amortized prospectively over its estimated remaining useful life.
Revenue Recognition	Revenue Recognition We derive our revenue primarily from subscription agreements with customers for access to our unified communications and collaboration platform and services. We also provide other services, which include professional services, consulting services, and online event hosting, which were immaterial to our consolidated financial statements. Revenue is recognized when a customer obtains control of promised services. The amount of revenue recognized reflects the consideration that we expect to receive in exchange for these services over the contract term, which can include a free period discount. We determine revenue recognition through the following steps: 1.Identification of the contract, or contracts, with the customer We determine that a contract with a customer exists when the contract is approved, each party’s rights regarding the services to be transferred can be identified, the payment terms for the services can be identified, the customer has the ability and intent to pay, and the contract has commercial substance. At contract inception, we will evaluate whether two or more contracts should be combined and accounted for as a single contract and whether the combined or single contract includes more than one performance obligation. We apply judgment in determining the customer’s ability and intent to pay, which is based on a variety of factors, including the customer’s historical payment experience or, in the case of a new customer, credit and financial information pertaining to the customer. 2.Identification of the performance obligations in the contract Performance obligations in a contract are identified based on services to be transferred to the customer that are both capable of being distinct - providing benefit on their own or with readily available resources - and distinct within the contract, meaning their transfer is separately identifiable from other contractual promises. Promised services or products under which both of these two criteria are not met are recognized as a combined, single performance obligation. Our performance obligations primarily relate to access to our unified communications and collaboration platform, which consists of one or more software-based services. Our customers do not have the ability to take possession of our software, and we provide a series of distinct software-based services that are satisfied over the term of the subscription through access to our platform. 3.Determination of the transaction price The transaction price is determined based on the consideration to which we expect to be entitled in exchange for transferring services to the customer. Variable consideration is included in the transaction price if, in our judgment, it is probable that a significant future reversal of cumulative revenue recognized under the contract will not occur. None of our contracts contain a significant financing component. Revenue is recognized net of any taxes collected from customers, which are subsequently remitted to governmental entities (e.g., sales and other indirect taxes). Our unified communications and collaboration platform and related services are typically warranted to perform in a professional manner that will comply with the terms of the subscription agreements. In addition, we include service-level commitments to our customers warranting certain levels of uptime reliability and performance, which permits those customers to receive credits in the event that we fail to meet those service levels. These credits represent a form of variable consideration. We have not provided any material refunds related to these agreements in the consolidated financial statements during the periods presented. 4.Allocation of the transaction price to the performance obligations in the contract Contracts that contain multiple performance obligations require an allocation of the transaction price to each performance obligation based on each performance obligation’s relative standalone selling price. Our contracts with multiple performance obligations are generally sold over the same subscription term and have the same pattern of transfer to the customer, and so they are accounted for as one combined performance obligation in the context of the contract. Accordingly, the transaction price is allocated to this single performance obligation. 5.Recognition of the revenue when, or as, a performance obligation is satisfied Revenue is recognized when the related performance obligation is satisfied by transferring the control of the promised service to a customer. Revenue is recognized in an amount that reflects the consideration that we expect to receive in exchange for those services. Fees for access to our unified communications and collaboration platform and related services are subscription revenue and are considered one performance obligation, and the related revenue is recognized ratably over the subscription period as we satisfy the performance obligation. Professional services are time-based arrangements and revenue is recognized as these services are performed. Fees for professional services represent less than 1% of total revenue during the periods presented.
Cost of Revenue	Cost of Revenue Cost of revenue primarily consists of costs related to hosting our unified communications and collaboration platform and providing general operating support services to our customers. These costs are composed of co-located data center costs, third-party cloud hosting costs, integrated third-party PSTN services, personnel-related expenses, amortization of capitalized software development costs and acquired intangible assets, royalty payments, and allocated overhead costs. Indirect overhead costs associated with corporate facilities and related depreciation, health care benefits, training, and other employee benefits are allocated to cost of revenue and operating expenses based on applicable headcount.
Research and Development	Research and Development Research and development costs include personnel-related expenses associated with our engineering personnel and consultants responsible for the design, development, and testing of our unified communications and collaboration platform, depreciation of equipment used in research and development, and allocated overhead costs. Research and development costs are expensed as incurred.
Advertising Costs	Advertising Costs Advertising costs are expensed as incurred in sales and marketing expense and amounted to $56.9 million, $50.8 million, and $56.5 million for the fiscal years ended January 31, 2026, 2025, and 2024, respectively.
Stock-Based Compensation	Stock-Based Compensation Stock-based compensation expense related to stock awards with only service conditions, including stock options, RSUs, and ESPP, are measured based on the fair value of the awards granted and recognized as an expense on a straight-line basis over the requisite service period. For RSUs with service and performance conditions, expense is recognized over the requisite service period if it is probable the performance condition will be achieved. The probability of achievement is assessed quarterly, and the effect of any change in the estimated number of performance-based awards expected to vest is recognized in the period those estimates are revised as a cumulative catch-up adjustment to stock-based compensation expense. The fair value of each option and ESPP award is estimated on the grant date using the Black-Scholes option pricing model. The Black-Scholes option pricing model requires the use of assumptions, including the fair value of the underlying common stock, the expected term of the award, the expected volatility of the price of our common stock, risk-free interest rates, and the expected dividend yield of our common stock. The fair value of each RSU award is based on the fair value of the underlying common stock as of the grant date. The assumptions used to determine the fair value of the stock awards represent management’s best estimates. These estimates involve inherent uncertainties and the application of management’s judgment. We account for forfeitures as they occur.
Foreign Currency	Foreign Currency The functional currency of our foreign subsidiaries is the U.S. dollar. Accordingly, monetary assets and liabilities of our foreign subsidiaries are remeasured into U.S. dollars at the exchange rates in effect at the reporting date. Non-monetary assets and liabilities are remeasured at historical rates, and revenue and expenses are remeasured at average exchange rates in effect during each reporting period.
Income Taxes	Income Taxes We use the asset and liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on the differences between the financial reporting and the tax bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse. Deferred tax assets are evaluated for future realization and reduced by a valuation allowance to the extent we believe it is more likely than not that they will not be realized. We consider all available positive and negative evidence, including future reversals of existing taxable temporary differences, projected future taxable income, tax-planning strategies, carryback potential if permitted under the tax law, and results of recent operations. We record uncertain tax positions on the basis of a two-step process in which (1) we determine whether it is more likely than not that the tax positions will be sustained on the basis of the technical merits of the position and (2) for those tax positions that meet the more-likely-than-not recognition threshold, we recognize the largest amount of tax benefit that is more than 50 percent likely to be realized upon ultimate settlement with the related tax authority. We consider many factors when evaluating our uncertain tax positions, which involve significant judgment and may require periodic adjustments. The resolution of these uncertain tax positions in a manner inconsistent with management's expectations could have a material impact on our consolidated financial statements. We recognize interest and penalties related to uncertain tax positions as a component of our provision for income taxes. Accrued interest and penalties are included with the related tax liability.
Net Income Per Share	Net Income Per Share We calculate our net income per share attributable to Class A and Class B common stock using the two-class method required for companies with participating securities. Basic net income per share is computed by dividing net income by the weighted-average number of shares of our Class A and Class B common stock outstanding. Diluted net income per share is computed by giving effect to all dilutive securities. Diluted net income per share is computed by dividing the resulting net income by the weighted-average number of fully diluted common shares outstanding.
Recently Adopted Accounting Pronouncements / Recent Accounting Pronouncements Not Yet Adopted	Recently Adopted Accounting Pronouncements In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures (“ASU 2023-09”), which aims to improve the transparency of income tax disclosures by requiring consistent categories and greater disaggregation of information in the rate reconciliation and income taxes paid disaggregated by jurisdiction. ASU 2023-09 is effective for fiscal years beginning after December 15, 2024 and early adoption is permitted. We have adopted ASU 2023-09 for the fiscal year ended January 31, 2026, using a prospective approach. Prior period disclosures have not been adjusted to reflect the new disclosure requirements. The adoption did not have a material impact on our consolidated financial statements. Refer to Note 11 to the consolidated financial statements for expanded income tax disclosures. In July 2025, the FASB issued ASU No. 2025-05, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets (“ASU 2025-05”), which introduces a practical expedient when estimating expected credit losses for current accounts receivable and current contract assets arising from transactions accounted for under Topic 606. ASU 2025-05 is effective for fiscal years beginning after December 15, 2025 and interim periods within those annual reporting periods. Early adoption is permitted. We early adopted ASU 2025-05 as of the third quarter of fiscal year 2026 and elected the practical expedient provided therein. Adoption of the ASU did not have an impact on our consolidated financial statements. Recent Accounting Pronouncements Not Yet Adopted In November 2024, the FASB issued ASU No. 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses, which aims to improve financial reporting by requiring additional disclosure about specific expense categories in the notes to financial statements at interim and annual reporting periods. ASU 2024-03 is effective for fiscal years beginning after December 15, 2026 and interim periods within fiscal years beginning after December 15, 2027. Early adoption is permitted. We are currently evaluating the impact of the adoption of this ASU on our consolidated financial statements. In September 2025, the Financial Accounting Standards Board issued ASU No. 2025-06, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software (“ASU 2025-06”), which aims to modernize financial reporting by updating how entities recognize and disclose costs incurred for software developed for internal use. ASU 2025-06 is effective for fiscal years beginning after December 15, 2026, and interim periods within those fiscal years. Early adoption is permitted. We are currently evaluating the impact of the adoption of this ASU on our consolidated financial statements.

Investments

12 Months Ended

Jan. 31, 2026

Investments, Debt and Equity Securities [Abstract]

Investments

Marketable Securities

As of January 31, 2026 and 2025, our marketable securities consisted of the following:


	As of January 31, 2026
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value

	(in thousands)






Agency bonds	$	1,095,004	$	1,032	$	(565)	$	1,095,471

U.S. government agency securities	5,373,782		11,094		(989)		5,383,887
Treasury bills	64,671		5		(3)		64,673
Marketable securities	$	6,533,457	$	12,131	$	(1,557)	$	6,544,031


	As of January 31, 2025
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value

	(in thousands)


Commercial paper	$	20,841	$	—	$	—	$	20,841
Agency bonds	1,173,518		1,609		(643)		1,174,484
Corporate and other debt securities	719,145		2,069		(419)		720,795
U.S. government agency securities	4,412,730		8,449		(5,249)		4,415,930
Treasury bills	110,237		43		(1)		110,279
Marketable securities	$	6,436,471	$	12,170	$	(6,312)	$	6,442,329

Unrealized losses for securities that have been in an unrealized loss position for less than 12 months were $1.5 million and $6.2 million as of January 31, 2026 and 2025, respectively. Unrealized losses for securities that have been in an unrealized loss position for 12 months or longer were immaterial as of both January 31, 2026 and 2025. We review the individual securities that have unrealized losses on a regular basis to evaluate whether any security has experienced, or is expected to experience, credit losses resulting in the decline in fair value. We evaluate, among other factors, whether we have the intention to sell any of these marketable securities and whether it is more likely than not that we will be required to sell any of them before recovery of the amortized cost basis. We have not recorded an allowance for credit losses, as we believe any such losses would be immaterial based on the high-grade credit rating for each of our marketable securities as of the end of each fiscal year. There were no material realized gains or losses from available-for-sale securities that were reclassified out of accumulated other comprehensive income for the fiscal years ended January 31, 2026, 2025, and 2024.

The following table presents the contractual maturities of our marketable securities as of January 31, 2026 and 2025:


	As of January 31,
	2026		2025

	(in thousands)
Less than one year	$	3,168,258	$	3,534,014
Due in one to three years	3,375,773		2,908,315
Total	$	6,544,031	$	6,442,329

Strategic Investments

Strategic investments by type and measurement category as of January 31, 2026 were as follows:


	Measurement Category
	Fair Value		Measurement Alternative		Equity Method		Total

	(in thousands)
Equity securities	$	—	$	1,448,531	$	126,112	$	1,574,643
Debt securities	3,968		—		—		3,968
Strategic investments	$	3,968	$	1,448,531	$	126,112	$	1,578,611

Strategic investments by form and measurement category as of January 31, 2025 were as follows:


	Measurement Category
	Fair Value		Measurement Alternative		Equity Method		Total

	(in thousands)
Equity securities	$	35,280	$	452,160	$	99,591	$	587,031
Debt securities	4,450		—		—		4,450
Strategic investments	$	39,730	$	452,160	$	99,591	$	591,481

During the fiscal year ended January 31, 2026, we made a total of $70.7 million of strategic investments in equity securities of private companies. Based on the terms of these privately-held securities, we determined that we do not have a controlling interest or the ability to exercise significant influence over the operating and financial policies of the investees. Therefore, these investments are currently accounted for under the measurement alternative method. During the fiscal year ended January 31, 2026, we recorded net unrealized gains of $951.7 million on our investments accounted for under the measurement alternative method.

During the fiscal year ended January 31, 2026, we sold a total of $75.6 million of strategic investments in equity securities of public companies. The net gains on sale, which were not material, were recorded through gains on strategic investments, net in the consolidated statements of operations.

Income Taxes - Cash Income Taxes Paid, Net of Amounts Refunded (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Income Tax Disclosure [Abstract]
Federal	$ 332,500
State and local	67,178
Foreign	21,927
Total cash paid for income taxes, net	$ 421,605	$ 395,400	$ 348,100

Net Income Per Share

12 Months Ended

Jan. 31, 2026

Earnings Per Share [Abstract]

Net Income Per Share

The following table sets forth the computation of basic and diluted net income per share for the periods presented:


	Year Ended January 31,
		2026		2025				2024
				Class A		Class B		Class A		Class B		Class A		Class B

Numerator:			(in thousands, except share and per share data)



Net income, basic				$	1,679,924	$	220,224	$	861,755	$	148,483	$	538,554	$	98,908
Reallocation of net income				(5,267)		5,267		(5,170)		5,170		(4,653)		4,653
Net income, diluted				$	1,674,657	$	225,491	$	856,585	$	153,653	$	533,901	$	103,561
Denominator:
Weighted-average shares used in computing net income per share, basic				265,676,002		34,827,785		262,715,505		45,266,466		254,084,540		46,663,622
Weighted-average shares used in computing net income per share, diluted				270,861,859		36,471,326		267,148,873		47,920,709		258,398,674		50,121,223
Net income per share, basic				$	6.32	$	6.32	$	3.28	$	3.28	$	2.12	$	2.12
Net income per share, diluted				$	6.18	$	6.18	$	3.21	$	3.21	$	2.07	$	2.07

The potential shares of common stock that were excluded from the computation of diluted net income per share for the periods presented because including them would have been anti-dilutive are as follows:


	Year Ended January 31,
		2026	2025		2024
			Class A	Class B	Class A	Class B	Class A	Class B

Outstanding stock options			86,576	—	95,963	—	109,441	—
Unvested RSUs			1,550,584	—	8,082,027	—	9,124,205	—
Purchase rights committed under the ESPP			312,869	—	1,236,530	—	1,789,166	—

Total			1,950,029	—	9,414,520	—	11,022,812	—

For the years ended January 31, 2026, 2025, and 2024, the table above does not include 164,192 of issued Class A common stock held by us that are reserved for the sole purpose of being transferred to nonprofit organizations.

Balance Sheet Components - Schedule of Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Prepaid expenses	$ 203,443	$ 166,924
Restricted cash	10,904	12,037
Other	20,509	21,718
Prepaid expenses and other current assets	$ 234,856	$ 200,679

Balance Sheet Components

12 Months Ended

Jan. 31, 2026

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Balance Sheet Components

Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Prepaid expenses	203,443		166,924
Restricted cash	10,904		12,037
Other	20,509		21,718
Prepaid expenses and other current assets	$	234,856	$	200,679

Property and Equipment, Net

Property and equipment, net consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Servers	$	386,702	$	427,664
Software	157,347		123,259
Computer and office equipment	45,944		47,021
Leasehold improvements	57,761		54,885
Furniture and fixtures	5,706		5,767
Property and equipment, gross	653,460		658,596
Less: accumulated depreciation and amortization	(388,935)		(328,121)
Property and equipment, net	$	264,525	$	330,475

Depreciation and amortization expense was $118.9 million, $109.1 million, and $91.9 million for the fiscal years ended January 31, 2026, 2025, and 2024, respectively.

Other Assets, Noncurrent

Other assets, noncurrent consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Accounts receivable, noncurrent	$	2,375	$	19,266

Intangible assets subject to amortization, net	45,997		33,410
Indefinite-lived intangible assets	25,239		25,239
Prepaid expense, noncurrent	35,000		52,156


Income tax receivable, noncurrent	24,276		12,230
Other	11,446		11,772
Other assets, noncurrent	$	144,333	$	154,073

Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Accrued expenses	$	192,478	$	200,416

Accrued compensation and benefits	206,367		193,110
Income tax liabilities	18,947		18,815
Sales and other non-income tax liabilities	41,919		41,755
Customer deposit liabilities	56,734		47,312
Operating lease liabilities, current	27,765		27,026


Other	37,563		30,128
Accrued expenses and other current liabilities	$	581,773	$	558,562

Other Liabilities, Noncurrent

Other liabilities, noncurrent consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Sales and other non-income tax liabilities	$	40,184	$	41,517


Long-term income tax liabilities	62,771		49,449
Other	6,108		4,397
Other liabilities, noncurrent	$	109,063	$	95,363

Commitments and Contingencies (Details) $ in Thousands				3 Months Ended	12 Months Ended
Commitments and Contingencies (Details) $ in Thousands	Jul. 31, 2025 USD ($)	Jan. 14, 2025 USD ($)	Apr. 08, 2020 defendant	Jul. 31, 2025 USD ($)	Jan. 31, 2024 USD ($)	Jan. 31, 2026 USD ($)	Jan. 31, 2025 USD ($)	Jul. 17, 2023 USD ($)	Jan. 31, 2023 USD ($)	Nov. 17, 2021 lawsuit
Other Commitments [Line Items]
Purchase obligations with term of less than 12 months						$ 241,300
Purchase obligations with terms of greater than 12 months						202,900
Sales and other tax liabilities						82,100	$ 83,300
Sales and other tax liabilities, current						41,919	41,755
Sales and other tax liabilities, noncurrent						$ 40,184	41,517
Loss contingency, pending claims, number \| lawsuit										3
SEC Related Matters
Other Commitments [Line Items]
Loss contingency accrual reversed				$ 18,000
SEC Related Matters \| Pending Litigation
Other Commitments [Line Items]
Loss contingency accrual							18,000
Violation Of Securities Act Section 10(b), 20(a), and Rule 10b-5
Other Commitments [Line Items]
Loss contingency, number of defendants \| defendant			2
Violation Of Securities Act Section 10(b), 20(a), and Rule 10b-5 \| Pending Litigation
Other Commitments [Line Items]
Loss contingency accrual							$ 1,350
Loss contingency, estimate of possible loss								$ 150,000
Violation Of Securities Act Section 10(b), 20(a), and Rule 10b-5 \| Pending Litigation \| Maximum
Other Commitments [Line Items]
Litigation settlement amount awarded to other party		$ 1,350
Violation Of Securities Act Section 10(b), 20(a), and Rule 10b-5 \| Settled Litigation
Other Commitments [Line Items]
Loss contingency accrual									$ 7,500
Litigation settlement amount awarded to other party	$ 1,350
Payments for legal settlements					$ 60,000
Payments for legal settlements, gross					150,000
Payments for legal settlements, net of insurance payment					90,000
Loss contingency, loss in period					$ 52,500

Business Combinations - Additional Information (Details) - BrightHire, Inc.	Dec. 01, 2025 USD ($)
Business Combination [Line Items]
Percentage of voting interests acquired	100.00%
Payments to acquire businesses, gross	$ 98,000,000.0
Goodwill tax deductible amount	$ 0

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

+ Details

Operating Leases

12 Months Ended

Jan. 31, 2026

Leases [Abstract]

Operating Leases

We entered into various operating lease agreements for office space, with remaining contractual periods of up to five years. Many of our leases contain one or more options to extend. As leases approach maturity, we consider various factors such as market conditions and the terms of any renewal options that may exist to determine whether we are reasonably certain to exercise the options to extend the lease. Operating lease expense for the fiscal years ended January 31, 2026, 2025 and 2024 was $27.0 million, $26.7 million and $24.9 million, respectively, excluding short-term lease costs, variable lease costs, and sublease income, each of which was immaterial for the fiscal years ended January 31, 2026, 2025 and 2024.

Supplemental balance sheet information related to operating leases was as follows:


	As of January 31,
	2026			2025
	(in thousands, except life and percentages)
Reported as:
Assets:
Operating lease right-of-use assets	$	52,423		$	55,900
Liabilities:
Accrued expenses and other current liabilities	$	27,765		$	27,026
Operating lease liabilities, noncurrent	30,710			37,406
Total operating lease liabilities	$	58,475		$	64,432

Weighted average remaining lease term	2.7 years			3.3 years
Weighted average discount rate	4.8		%	4.4		%

Supplemental cash flow and other information related to operating leases was as follows:


	Year Ended January 31,
	2026		2025		2024
	(in thousands)
Cash payments included in the measurement of our operating lease liabilities	$	30,403	$	31,197	$	26,471
Operating lease right-of-use assets recognized in exchange for new operating lease obligations	$	22,111	$	21,760	$	—

As of January 31, 2026, the future minimum lease payments included in the measurement of our operating lease liabilities are as follows:


	As of January 31, 2026
	(in thousands)
Year Ending January 31,
2027	$	26,585
2028	20,504
2029	10,799
2030	3,633
2031	798
Thereafter	—
Total operating lease payments	$	62,319
Less: imputed interest	(3,844)
Total operating lease liabilities	$	58,475

Segment Information - Additional Information (Details)	12 Months Ended
Segment Information - Additional Information (Details)	Jan. 31, 2026 segment
Segment Reporting [Abstract]
Number of operating segments	1
Number of reportable segments	1

Revenue Recognition - Disaggregation of Revenue by Region (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Disaggregation of Revenue [Line Items]
Revenue	$ 4,868,769	$ 4,665,433	$ 4,527,224
Revenue from Contract with Customer \| Geographic Concentration Risk
Disaggregation of Revenue [Line Items]
Percentage of Revenue	100.00%	100.00%	100.00%
Americas
Disaggregation of Revenue [Line Items]
Revenue	$ 3,508,148	$ 3,351,286	$ 3,228,914
Americas \| Revenue from Contract with Customer \| Geographic Concentration Risk
Disaggregation of Revenue [Line Items]
Percentage of Revenue	72.10%	71.80%	71.30%
APAC
Disaggregation of Revenue [Line Items]
Revenue	$ 590,710	$ 571,443	$ 571,596
APAC \| Revenue from Contract with Customer \| Geographic Concentration Risk
Disaggregation of Revenue [Line Items]
Percentage of Revenue	12.10%	12.20%	12.60%
EMEA
Disaggregation of Revenue [Line Items]
Revenue	$ 769,911	$ 742,704	$ 726,714
EMEA \| Revenue from Contract with Customer \| Geographic Concentration Risk
Disaggregation of Revenue [Line Items]
Percentage of Revenue	15.80%	16.00%	16.10%

- Definition

For an entity that discloses a concentration risk in relation to quantitative amount, which serves as the "benchmark" (or denominator) in the equation, this concept represents the concentration percentage derived from the division.

+ References + Details

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 7
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-7

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

Reference 3: http://www.xbrl.org/2003/role/exampleRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 91
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479777/606-10-55-91

Reference 4: http://www.xbrl.org/2003/role/exampleRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 91
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479777/606-10-55-91

Reference 5: http://www.xbrl.org/2003/role/exampleRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 91
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479777/606-10-55-91

Reference 6: http://www.xbrl.org/2003/role/exampleRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 91
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+ Details

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

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+ Details

Stockholders' Equity and Equity Incentive Plans - Summary of Stock Option Activity Under Equity Incentive Plan (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Outstanding Stock Options
Beginning balance (in shares)	2,394,918
Exercised (in shares)	(842,567)
Cancelled/forfeited/expired (in shares)	(9,598)
Ending balance (in shares)	1,542,753	2,394,918
Weighted- Average Exercise Price
Beginning balance (in dollars per share)	$ 9.02
Exercised (in dollars per share)	2.95
Cancelled/forfeited/expired (in dollars per share)	94.87
Ending balance (in dollars per share)	$ 11.81	$ 9.02
Additional Disclosures
Weighted-average remaining contractual life (years)	2 years 2 months 12 days	2 years 7 months 6 days
Aggregate intrinsic value	$ 124,080	$ 187,284
Aggregate intrinsic value, exercised	$ 66,978	$ 62,100	$ 90,000

Stockholders' Equity and Equity Incentive Plans

12 Months Ended

Jan. 31, 2026

Equity [Abstract]

Stockholders' Equity and Equity Incentive Plans

Stockholders’ Equity and Equity Incentive Plans

Dual-Class Common Stock Structure

In November 2018, we implemented a dual class common stock structure pursuant to which all the then-outstanding shares of our common stock were reclassified as Class B common stock and a new class of Class A common stock was authorized. The Class A common stock is entitled to one vote per share and the Class B common stock is entitled to 10 votes per share. The Class A and Class B common stock have the same dividend and liquidation rights. Each share of Class B common stock will automatically convert into one share of Class A common stock upon (a) any transfer of such share, except for certain permitted transfers described in our amended and restated certificate of incorporation and (b) the death of the holder of such share. In addition, each share of Class B common stock will be automatically converted into one share of Class A common stock upon the earliest of (a) the date that is six months following the death or incapacity of Eric S. Yuan (our CEO), (b) the date that is six months following the date that Mr. Yuan is no longer providing services to us or his employment is terminated for cause, (c) the date specified by the holders of a majority of the then-outstanding shares of convertible preferred stock, voting together on an as-converted basis, and the holders of a majority of the then-outstanding shares of Class B common stock, voting as a separate class, and (d) the 15-year anniversary of the closing of our IPO. In connection with the implementation of the dual-class common stock structure, each then-outstanding share of our convertible preferred stock became convertible into one share of Class B common stock, and all outstanding options to purchase shares of common stock became options to purchase an equivalent number of shares of Class B common stock.

Upon the effectiveness of the amended and restated certificate of incorporation in November 2018, the number of shares of common stock that are authorized to be issued consisted of 320,000,000 shares of Class A common stock, $0.001 par value per share and 300,000,000 shares of Class B common stock, $0.001 par value per share. Class A and Class B common stock are collectively referred to as “common stock” throughout the notes to the consolidated financial statements, unless otherwise noted.

Common Stock

Upon the completion of the IPO in April 2019, our amended and restated certificate of incorporation became effective, which also authorized the issuance of 2,000,000,000 shares of Class A common stock, $0.001 par value per share and 300,000,000 shares of Class B common stock, $0.001 par value per share.

We have the following shares of Class A common stock reserved for future issuance:


	As of January 31,
	2026	2025
Stock options outstanding	1,542,753	2,394,918
RSUs outstanding	20,106,305	23,870,513
ESPP purchase rights outstanding	1,293,529	2,311,567
Remaining shares available for future issuance under the 2011 and 2019 plan	66,954,929	56,022,675
Remaining shares available for future issuance under the ESPP	20,664,260	18,807,595
Total shares of Class A common stock reserved	110,561,776	103,407,268

Stock Repurchase Plan

In February 2024, our Board of Directors authorized a stock repurchase program of up to $1.5 billion of our Class A common stock. In November 2024, our Board of Directors authorized the repurchase of an additional $1.2 billion of our outstanding Class A common stock. In November 2025, our Board of Directors authorized the repurchase of an additional $1.0 billion of our outstanding Class A common stock. Repurchases of our Class A common stock may be effected from time to time, either on the open market (including preset trading plans), in privately negotiated transactions, and other transactions in accordance with applicable securities laws. The program does not obligate us to repurchase any specific number of shares and may be discontinued at any time.

During the fiscal year ended January 31, 2026, we repurchased and subsequently retired 20,385,361 shares of our Class A common stock for an aggregate amount of $1.6 billion. As of January 31, 2026, $1.0 billion of the repurchase authorization remained available.

Equity Incentive Plans

In 2011, we adopted the 2011 Global Share Plan (“2011 Plan”), under which officers, employees, and consultants were granted various forms of equity incentive compensation at the discretion of the board of directors, including stock options and restricted stock awards. In connection with the IPO, the shares of Class B common stock remaining available for issuance under the 2011 Plan became available for issuance for a corresponding number of shares of our Class A common stock under the 2019 Equity Incentive Plan (“2019 Plan”), which is a successor to and continuation of our 2011 Plan.

In April 2019, we adopted the 2019 Plan, which became effective in connection with our IPO. Our 2019 Plan provides for the grant of stock options, stock appreciation rights, RSU awards, performance awards, and other forms of awards. The awards generally vest over four years. The plan administrator determines the term of stock options granted under the 2019 Plan, up to a maximum of 10 years. The maximum number of shares of our Class A common stock that may be issued under our 2019 Plan will not exceed 58,300,889 shares of our Class A common stock, which is the sum of (1) 34,000,000 new shares, plus (2) an additional number of shares not to exceed 24,300,889, consisting of (A) shares that remain available for the issuance of awards under our 2011 Plan as of immediately prior to the time our 2019 Plan becomes effective and (B) shares of Class B common stock subject to outstanding stock options or other stock awards granted under our 2011 Plan that, on or after the 2019 Plan became effective, terminate, or expire prior to exercise or settlement; are not issued because the award is settled in cash; are forfeited because of the failure to vest; or are reacquired or withheld (or not issued) to satisfy a tax withholding obligation or the purchase or exercise price, if any, as such shares become available from time to time. In addition, the number of shares of our Class A common stock reserved for issuance under our 2019 Plan automatically increases on February 1 of each calendar year, starting on February 1, 2020 through February 1, 2029, in an amount equal to (i) 5% of the total number of shares of our common stock (both Class A and Class B) outstanding on January 31 of the fiscal year before the date of each automatic increase or (ii) a lesser number of shares determined by our board of directors prior to the applicable February 1.

Stock Options

A summary of stock option activity under our equity incentive plan and related information is as follows:


	Stock Options
	Outstanding Stock Options	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Life (Years)	Aggregate Intrinsic Value

	(in thousands, except share, life and per share data)
Outstanding as of January 31, 2025	2,394,918	$	9.02	2.6	$	187,284

Exercised	(842,567)	$	2.95		$	66,978
Canceled/forfeited/expired	(9,598)	$	94.87
Outstanding and Exercisable as of January 31, 2026	1,542,753	$	11.81	2.2	$	124,080

There were no options granted for the fiscal years ended January 31, 2026, 2025 and 2024. The intrinsic value of the options exercised, which represents the difference between the fair market value of our common stock on the date of exercise and the exercise price of each option, was $67.0 million, $62.1 million, and $90.0 million during the fiscal years ended January 31, 2026, 2025, and 2024, respectively. As of January 31, 2026, all options have vested and there is no unrecognized stock-based compensation expense remaining.

Restricted Stock Units

A summary of RSU activity under our equity incentive plan and related information is as follows:


	RSUs
	Unvested RSUs	Weighted-Average Grant Date Fair Value Per Share
Unvested as of January 31, 2025	23,870,513	$	73.48
Granted	10,695,967	$	80.21

Vested	(11,309,015)	$	76.45
Forfeited	(3,151,160)	$	72.94
Unvested as of January 31, 2026	20,106,305	$	75.51

As of January 31, 2026, unrecognized stock-based compensation expense related to outstanding unvested RSUs was $1,391.3 million, which is expected to be recognized over a weighted-average period of 2.8 years.

2019 Employee Stock Purchase Plan

In April 2019, we adopted the 2019 ESPP, which became effective in connection with the IPO. A total of 9,000,000 shares of our Class A common stock were initially reserved for issuance under the ESPP. The number of shares of our Class A common stock reserved for issuance automatically increases on February 1 of each calendar year, beginning on February 1, 2020 through February 1, 2029, by the lesser of (1) 1% of the total number of shares of our common stock (both Class A and Class B) outstanding on the last day of the fiscal year before the date of the automatic increase, and (2) 7,500,000 shares; provided that before the date of any such increase, our board of directors may determine that such increase will be less than the amount set forth in clauses (1) and (2).

Under our current ESPP, Class A common stock will be purchased for the accounts of employees participating in the ESPP at a price per share equal to the lesser of (1) 85% of the fair market value of a share of our Class A common stock on the first date of an offering or (2) 85% of the fair market value of a share of our Class A common stock on the date of purchase. No employee may purchase shares under the ESPP at a rate in excess of $25,000 worth of our Class A common stock based on the fair market value per share of our Class A common stock at the beginning of an offering for each calendar year such purchase right is outstanding or 3,000 shares. The 2019 ESPP provides for, at maximum, 27 months offering periods with four offering dates, generally in June and December of each year. The first offering period began on April 18, 2019. During the fiscal years ended January 31, 2026, 2025, and 2024, 1,200,743, 1,066,977, and 921,892 shares, respectively, of our Class A common stock were purchased under the ESPP.

As of January 31, 2026, unrecognized stock-based compensation expense related to the ESPP was $15.5 million, which is expected to be recognized over a weighted-average period of 1.1 years.

We estimated the fair value of ESPP purchase rights using a Black-Scholes option-pricing model with the following assumptions:


	Year Ended January 31,
	2026	2025	2024
Expected term (years)	0.5 - 2.0	0.5 - 2.0	0.5 - 2.0
Expected volatility	31.2% - 33.0%	28.4% - 43.3%	30.0% - 57.6%
Risk-free interest rate	3.5% - 4.3%	4.2% - 5.4%	4.6% - 5.4%
Expected dividend yield	—	—	—

Shares Reserved for Charitable Donations

During fiscal year 2020, our board of directors approved the issuance of 500,000 shares of Class A common stock for the sole purpose of being transferred to nonprofit organizations. Prior to fiscal year 2026, we transferred a total of 94,844 shares to a donor-advised fund through an unaffiliated nonprofit organization. For the fiscal year ended January 31, 2026, 240,964 shares of Class A common stock were transferred to the same organization. As of January 31, 2026, 164,192 shares remain available for future issuance under this authorization. We recorded a non-cash charge of $20.9 million for the fair value of the donated shares, which was recorded in general and administrative expense in the consolidated statements of operations for the fiscal year ended January 31, 2026.

Stock-Based Compensation

The stock-based compensation expense by line item in the accompanying consolidated statements of operations is summarized as follows:


	Year Ended January 31,
		2026		2025		2024

		(in thousands)
Cost of revenue		$	96,273	$	124,561	$	143,798
Research and development		287,172		333,767		336,309
Sales and marketing		254,976		319,631		381,298
General and administrative		122,355		153,350		195,756
Total stock-based compensation expense		760,776		931,309		1,057,161
Benefit from income taxes		(143,661)		(176,463)		(197,068)
Total stock-based compensation expense recorded to net income		$	617,115	$	754,846	$	860,093

- Definition

The entire disclosure for equity.

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+ Details

Insider Trading Arrangements

3 Months Ended

Jan. 31, 2026

Trading Arrangements, by Individual

Material Terms of Trading Arrangement

During the Company’s last fiscal quarter, the Company’s directors and officers (as defined in Rule 16a-1(f) under the Exchange Act) adopted or terminated the contracts, instructions or written plans for the purchase or sale of the Company’s securities set forth in the table below.

Type of Trading Arrangement

Name and Position

Action

Adoption/ Termination

Date

Rule 10b5-1*

Non-

Rule 10b5-1**

Total Shares of Class A Common Stock to be Sold***

Expiration Date

Santiago Subotovsky, Director

Adoption

01/13/2026

76,236

05/28/2027

* Contract, instruction or written plan intended to satisfy the affirmative defense conditions of Rule 10b5-1(c) under the Exchange Act.

** “Non-Rule 10b5-1 trading arrangement” as defined in Item 408(c) of Regulation S-K under the Exchange Act.

*** Represents the maximum number of shares that may be sold pursuant to the 10b5-1 arrangement. The actual number of shares sold will be dependent on the satisfaction of certain conditions as set forth in the written plan.

Non-Rule 10b5-1 Arrangement Adopted

false

Rule 10b5-1 Arrangement Terminated

false

Non-Rule 10b5-1 Arrangement Terminated

false

Santiago Subotovsky [Member]

Trading Arrangements, by Individual

Name

Santiago Subotovsky

Title

Director

Rule 10b5-1 Arrangement Adopted

true

01/13/2026

05/28/2027

500 days

76,236

Cybersecurity Risk Management and Strategy Disclosure	12 Months Ended
Cybersecurity Risk Management and Strategy Disclosure	Jan. 31, 2026
Cybersecurity Risk Management, Strategy, and Governance [Line Items]
Cybersecurity Risk Management Processes for Assessing, Identifying, and Managing Threats [Text Block]	We have designed and implemented an information security program that is tailored to our operations and infrastructure, the nature of our products and services, and the sensitivity of data. Our information security program consists of processes that are designed to identify, assess, and manage material risks from cybersecurity threats. We have implemented cybersecurity risk management processes that include, for example, vulnerability assessments, application security assessments, penetration testing, third party security assessments, security audits, and ongoing risk assessments. In addition, we have implemented certain technical, physical, and organizational safeguards designed to mitigate material risks from cybersecurity threats, including, for example, depending on the environment or system: information security policies and standards, data protection policies and standards, security training and awareness campaigns, information protection processes, and systems monitoring for cybersecurity threats. We have also implemented an Incident Response Plan and procedures that provide us with a framework for responding to cybersecurity incidents. The Incident Response Plan and procedures provide protocols for incident evaluation, including the use of third-party service providers, processes for notification, and internal escalation of information to our senior management and the appropriate Board committee(s), all as appropriate depending on the nature of the incident. The Incident Response Plan is reviewed and updated, as necessary, under the leadership of Zoom’s Chief Information Security Officer (“CISO”). Further, our assessment and management of material risks from cybersecurity threats are an important element of our overall enterprise risk management program and included in our annual enterprise risk assessment which we provide to senior management and the Board. We use third-party service providers to assist us from time to time to identify, assess, and manage material risks from cybersecurity threats, including for example: professional services firms (including legal counsel), threat intelligence service providers, cybersecurity consultants, cybersecurity software and managed service providers, penetration testing firms, and forensic investigators. We have a third party risk management program designed to oversee, identify, and mitigate material risks from cybersecurity threats associated with our use of third-party service providers. We perform risk-based due diligence and ongoing monitoring of third parties, which may include, for example: reviewing the third party’s relevant security audits and assessments, conducting our own security assessments, and imposing contractual obligations related to information security.
Cybersecurity Risk Management Processes Integrated [Flag]	true
Cybersecurity Risk Management Processes Integrated [Text Block]	We have implemented cybersecurity risk management processes that include, for example, vulnerability assessments, application security assessments, penetration testing, third party security assessments, security audits, and ongoing risk assessments. In addition, we have implemented certain technical, physical, and organizational safeguards designed to mitigate material risks from cybersecurity threats, including, for example, depending on the environment or system: information security policies and standards, data protection policies and standards, security training and awareness campaigns, information protection processes, and systems monitoring for cybersecurity threats. We have also implemented an Incident Response Plan and procedures that provide us with a framework for responding to cybersecurity incidents. The Incident Response Plan and procedures provide protocols for incident evaluation, including the use of third-party service providers, processes for notification, and internal escalation of information to our senior management and the appropriate Board committee(s), all as appropriate depending on the nature of the incident. The Incident Response Plan is reviewed and updated, as necessary, under the leadership of Zoom’s Chief Information Security Officer (“CISO”).
Cybersecurity Risk Management Third Party Engaged [Flag]	true
Cybersecurity Risk Third Party Oversight and Identification Processes [Flag]	true
Cybersecurity Risk Materially Affected or Reasonably Likely to Materially Affect Registrant [Flag]	false
Cybersecurity Risk Board of Directors Oversight [Text Block]	Our Board addresses our cybersecurity risk management as part of its general oversight function. As outlined in its committee charter, the Cybersecurity Risk Management Committee of the Board (“Cybersecurity Risk Committee”) assists the Board in fulfilling its oversight responsibility.
Cybersecurity Risk Board Committee or Subcommittee Responsible for Oversight [Text Block]	As outlined in its committee charter, the Cybersecurity Risk Management Committee of the Board (“Cybersecurity Risk Committee”) assists the Board in fulfilling its oversight responsibility.
Cybersecurity Risk Process for Informing Board Committee or Subcommittee Responsible for Oversight [Text Block]	The Cybersecurity Risk Committee and the Board also receive various reports, summaries, and presentations related to cybersecurity threats, risks, and mitigations.
Cybersecurity Risk Role of Management [Text Block]	Our CISO, Sandra McLeod, leads the team responsible for implementing and maintaining our information security program and reports directly to the Chief Operating Officer (“COO”), who reports directly to our Chief Executive Officer (“CEO”). Ms. McLeod holds a B.S. in Computer Science from California State Polytechnic University-Pomona and a Master’s Degree in Computer Science from the University of Tennessee, Knoxville. She brings nearly 25 years of experience, including over ten years conducting security research and leading security initiatives at Cisco. Prior to Ms. McLeod, Michael Adams served as Zoom’s CISO. The CISO provides regular briefings to our senior management and the Cybersecurity Risk Committee concerning relevant cybersecurity risks and the processes we have implemented to address them. The Cybersecurity Risk Committee and the Board also receive various reports, summaries, and presentations related to cybersecurity threats, risks, and mitigations.
Cybersecurity Risk Management Positions or Committees Responsible [Flag]	true
Cybersecurity Risk Management Positions or Committees Responsible [Text Block]	Our CISO, Sandra McLeod, leads the team responsible for implementing and maintaining our information security program and reports directly to the Chief Operating Officer (“COO”), who reports directly to our Chief Executive Officer (“CEO”).
Cybersecurity Risk Management Expertise of Management Responsible [Text Block]	Ms. McLeod holds a B.S. in Computer Science from California State Polytechnic University-Pomona and a Master’s Degree in Computer Science from the University of Tennessee, Knoxville. She brings nearly 25 years of experience, including over ten years conducting security research and leading security initiatives at Cisco. Prior to Ms. McLeod, Michael Adams served as Zoom’s CISO.
Cybersecurity Risk Process for Informing Management or Committees Responsible [Text Block]	The CISO provides regular briefings to our senior management and the Cybersecurity Risk Committee concerning relevant cybersecurity risks and the processes we have implemented to address them.
Cybersecurity Risk Management Positions or Committees Responsible Report to Board [Flag]	true

Investments - Contractual Maturities of Marketable Securities (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Investments, Debt and Equity Securities [Abstract]
Less than one year	$ 3,168,258	$ 3,534,014
Due in one to three years	3,375,773	2,908,315
Total	$ 6,544,031	$ 6,442,329

- Definition

Amount of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

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+ Details

Goodwill and Intangible Assets - Schedule of Goodwill (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025
Goodwill [Roll Forward]
Goodwill, Beginning Balance	$ 307,295	$ 307,295
Increase in goodwill related to business combinations	93,097	0
Goodwill, Ending Balance	$ 400,392	$ 307,295

- Definition

+ References

+ Details

Operating Leases - Schedule of Supplemental Cash flow Information (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Leases [Abstract]
Cash payments included in the measurement of our operating lease liabilities	$ 30,403	$ 31,197	$ 26,471
Operating lease right-of-use assets recognized in exchange for new operating lease obligations	$ 22,111	$ 21,760	$ 0

Goodwill and Intangible Assets - Schedule of Indefinite-Lived Intangible Assets (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Indefinite-Lived Intangible Assets [Line Items]
Indefinite-lived intangible assets	$ 25,239	$ 25,239
Domain and IP Addresses
Indefinite-Lived Intangible Assets [Line Items]
Indefinite-lived intangible assets	20,232	20,232
Patents and trade names
Indefinite-Lived Intangible Assets [Line Items]
Indefinite-lived intangible assets	$ 5,007	$ 5,007

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

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+ Details

Balance Sheet Components - Schedule of Other Assets, Noncurrent (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accounts receivable, noncurrent	$ 2,375	$ 19,266
Intangible assets subject to amortization, net	45,997	33,410
Indefinite-lived intangible assets	25,239	25,239
Prepaid expense, noncurrent	35,000	52,156
Income tax receivable, noncurrent	24,276	12,230
Other	11,446	11,772
Other assets, noncurrent	$ 144,333	$ 154,073

Segment Information (Tables)

12 Months Ended

Jan. 31, 2026

Segment Reporting [Abstract]

Schedule of Significant Segment Expenses and Other Segment Items

The following table summarizes the significant segment expenses regularly provided to the CODM as well as other segment items:


	Year Ended January 31,
	2026		2025		2024
Revenue	$	4,868,769	$	4,665,433	$	4,527,224

Adjusted cost of revenue (1)	987,252		984,916		908,283
Adjusted research and development (1)	545,301		500,177		430,117
Adjusted sales and marketing (1)	1,113,432		1,090,294		1,116,356
Adjusted general and administrative (1)	255,594		252,152		297,580
Stock-based compensation expense	760,776		931,309		1,057,161
Interest income	(317,246)		(340,474)		(210,009)
Other segment items (2)	(898,625)		(68,525)		95,424
Provision for income taxes	522,137		305,346		194,850
Segment net income	1,900,148		1,010,238		637,462
Adjustments and reconciling items	—		—		—
Consolidated net income	$	1,900,148	$	1,010,238	$	637,462

Schedule of Property and Equipment by Geographic Region

The following table presents our property and equipment, net of depreciation and amortization, by geographic region:


	As of January 31,
	2026		2025

	(in thousands)
Americas	$	194,952	$	238,328
APAC	32,820		51,036
EMEA	36,753		41,111
Total property and equipment, net	$	264,525	$	330,475

Operating Leases - Schedule of Future Minimum Lease Payments included in Measurement of Operating Lease Liabilities (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Operating Leases Future Minimum Lease Payments [Abstract]
2027	$ 26,585
2028	20,504
2029	10,799
2030	3,633
2031	798
Thereafter	0
Total operating lease payments	62,319
Less: imputed interest	(3,844)
Total operating lease liabilities	$ 58,475	$ 64,432

Income Taxes - Reconciliation of Unrecognized Tax Position (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Unrecognized Tax Benefits [Roll Forward]
Beginning Balance	$ 56,334	$ 41,772	$ 30,404
Tax Positions taken in prior year, gross increases	1,082	931	228
Tax Positions taken in prior year, gross decreases	(330)	0	0
Tax Positions taken in current year, gross increases	11,280	13,650	12,415
Tax Positions taken in current year, gross decreases	0	(19)	(891)
Lapse of Statute of Limitations	0	0	(384)
Settlements	(209)	0	0
Ending Balance	$ 68,157	$ 56,334	$ 41,772

Audit Information	12 Months Ended
Audit Information	Jan. 31, 2026
Audit Information [Abstract]
Auditor Name	KPMG LLP
Auditor Location	San Francisco, California
Auditor Firm ID	185

Revenue Recognition (Tables)

12 Months Ended

Jan. 31, 2026

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue by Region

The following table summarizes revenue by region based on the billing address of customers:


	Year Ended January 31,
		2026		2025				2024
				Amount		Percentage of Revenue		Amount		Percentage of Revenue		Amount		Percentage of Revenue

			(in thousands, except percentages)
Americas				$	3,508,148	72.1	%	$	3,351,286	71.8	%	$	3,228,914	71.3	%
APAC				590,710		12.1	%	571,443		12.2	%	571,596		12.6	%
EMEA				769,911		15.8	%	742,704		16.0	%	726,714		16.1	%
Total				$	4,868,769	100.0	%	$	4,665,433	100.0	%	$	4,527,224	100.0	%

Schedule of Deferred Contract Acquisition Costs

The following table represents a rollforward of deferred contract acquisition costs:


	Year Ended January 31,
	2026		2025

	(in thousands)
Beginning balance	$	311,822	$	347,198
Additions to deferred contract acquisition costs	295,949		246,727
Amortization of deferred contract acquisition costs	(283,382)		(282,103)
Ending balance	$	324,389	$	311,822
Deferred contract acquisition costs, current (to be amortized in next 12 months)	$	108,856	$	188,358
Deferred contract acquisition costs, noncurrent	215,533		123,464
Total deferred contract acquisition costs	$	324,389	$	311,822

Summary of Business and Significant Accounting Policies

12 Months Ended

Jan. 31, 2026

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Summary of Business and Significant Accounting Policies

Description of Business

Zoom provides the AI-first, open work platform built for human connection and purposefully designed to move conversations to completion. Zoom enables customers to seamlessly collaborate, communicate, and drive outcomes across meetings, chat, phone, contact center, events, and more — all with the built-in assistance of Zoom AI Companion. We were incorporated in the state of Delaware in April 2011, and are headquartered in San Jose, California.

Fiscal Year

Our fiscal year ends on January 31. References to fiscal year 2026, for example, refer to the fiscal year ended January 31, 2026.

Basis of Presentation

The accompanying consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and include the accounts of Zoom Communications, Inc., its subsidiaries, and a variable interest entity for which we are the primary beneficiary. All intercompany balances and transactions have been eliminated in consolidation.

Use of Estimates

The preparation of consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the consolidated financial statements, and the reported amounts of revenue and expenses during the reporting period. Significant items subject to such estimates and assumptions include, but are not limited to, the estimated expected benefit period for deferred contract acquisition costs, the fair value of marketable securities, acquired intangible assets and goodwill, the recognition and measurement of revenue, including estimates of variable consideration and the customer’s ability and intent to pay, the valuation of deferred income tax assets and uncertain tax positions, and accruals and contingencies. Actual results could materially differ from those estimates.

Concentration of Risks

Our financial instruments that are exposed to concentrations of credit risk consist primarily of cash and cash equivalents, marketable securities, restricted cash, and accounts receivable. We maintain our cash, cash equivalents, marketable securities, and restricted cash with high-quality financial institutions with investment-grade ratings. The majority of our cash balances are with U.S. banks and are insured to the extent defined by the Federal Deposit Insurance Corporation.

No single customer accounted for more than 10% of accounts receivable at January 31, 2026 or 2025. No single customer accounted for 10% or more of total revenue during the fiscal years ended January 31, 2026, 2025, or 2024.

Cash, Cash Equivalents, and Restricted Cash

Cash and cash equivalents consist of cash in banks and highly liquid investments, primarily money market funds, purchased with an original maturity of three months or less.

Restricted cash consists of certificates of deposit collateralizing our operating leases and cash from proceeds from international employees’ sales of our common stock, and is included in prepaid expenses and other current assets in the consolidated balance sheets.

As of January 31, 2026 and 2025, we had $10.9 million and $12.0 million, respectively, of cash from proceeds from international employees’ sales of our common stock. The amount is held in our bank account until it is remitted to the employees and the tax authorities. Due to the restrictions on the use of the funds in the bank account, we have classified the amount as restricted cash included in prepaid expenses and other current assets, and a corresponding amount is included in accrued expenses and other current liabilities in the consolidated balance sheets.

Allowance for Credit Losses

We are exposed to credit losses primarily through our accounts receivable and investments in available-for-sale debt securities. See Note 3 for additional information related to our available-for-sale debt securities.

Accounts receivable, net

Accounts receivable are recorded for invoiced amounts and amounts for which revenue has been recognized, but not invoiced, net of allowances. Our short-term accounts receivable consist of the following:



	As of January 31, 2026		As of January 31, 2025
	(in thousands)

Accounts receivable, gross	$	515,687	$	517,306
Less: Allowance for credit losses	(14,373)		(17,262)
Less: Other reserves	(3,975)		(4,816)
Accounts receivable, net	$	497,339	$	495,228

We maintain an allowance for credit losses for expected uncollectible accounts receivable, which is recorded as an offset to accounts receivable, with any changes classified as general and administrative expense in the consolidated statements of operations. The allowance for credit losses is based on management’s estimate for expected credit losses for outstanding accounts receivable. We determine expected credit losses based on historical write-off experience, an analysis of the aging of outstanding receivables, customer payment patterns, and the establishment of specific reserves for customers in an adverse financial condition or other factors impacting credit quality. We also consider current market conditions to inform adjustments to historical loss data. We reassess the adequacy of the allowance for credit losses each reporting period. Other reserves generally represent a reduction of accounts receivable with an offsetting reduction to deferred revenue.

For the fiscal year ended January 31, 2026, our assessment took into account recent changes in macroeconomic conditions, such as inflation pressures, fluctuations in foreign currency exchange rates, and uncertain environments, which may impact our estimates of credit and collectibility trends. Below is a rollforward of our allowance for credit losses for the fiscal year ended January 31, 2026.



	January 31, 2026		January 31, 2025

	(in thousands)
Balance as of beginning of year	$	17,262	$	25,916
Provision for credit losses	16,932		22,198
Write-offs	(19,821)		(30,852)
Balance as of end of year	$	14,373	$	17,262

Available-for-sale Investments

Available-for-sale investments consist primarily of agency bonds, U.S. government agency securities, and treasury bills. We classify our marketable securities as available-for-sale at the time of purchase and reevaluate such classification at each balance sheet date. We may sell these securities at any time for use in current operations even if they have not yet reached maturity. As a result, we classify our securities, including those with maturities beyond 12 months, as current assets in the consolidated balance sheets. We carry these securities at fair value and record unrealized gains and losses in accumulated other comprehensive income, which is reflected as a component of stockholders’ equity. We evaluate our securities with unrealized loss positions as to whether the declines in fair value were due to credit losses, and record the portion of impairment relating to the credit losses through the allowance for credit losses limited to the amount that fair value was less than the amortized cost basis. Realized gains and losses from the sale of marketable securities are determined based on the specific identification method. Realized gains and losses are reported in other income (expense), net in the consolidated statements of operations.

Strategic Investments

We hold strategic investments in publicly held equity securities and privately held equity and debt securities in which we do not have a controlling interest. Publicly held equity securities are measured using quoted prices in their respective active markets with changes recorded through gains on strategic investments, net in the consolidated statements of operations. Privately held equity securities without a readily determinable fair value are recorded at cost and adjusted for impairments and observable price changes with a same or similar security from the same issuer (i.e. using the measurement alternative) and are recorded through gains on strategic investments, net in the consolidated statements of operations.

If, based on the terms of these publicly traded and privately held securities, we determine that we exercise significant influence on the entity to which these securities relate, we will apply the equity method of accounting. Privately held equity securities that are accounted for under the equity method are measured at cost less any impairment, plus or minus our share of

equity method investee income or loss, which is reported in gains on strategic investments, net in the consolidated statements of operations.

Privately held debt securities are recorded at fair value with changes in fair value recorded through accumulated other comprehensive income on the consolidated balance sheets.

On a quarterly basis, we assess our privately held equity and debt securities in our strategic investment portfolio for indicators of impairment. For the fiscal years ended January 31, 2026, 2025, and 2024, we recognized an immaterial amount of impairment to our privately held equity and debt securities.

Fair Value Measurements

Fair value is defined as the exchange price that would be received from the sale of an asset or paid to transfer a liability in the principal or most advantageous market for the asset or liability in an orderly transaction between market participants on the measurement date. We measure financial assets and liabilities at fair value at each reporting period using a fair value hierarchy, which requires us to maximize the use of observable inputs and minimize the use of unobservable inputs when measuring fair value. A financial instrument’s classification within the fair value hierarchy is based on the lowest level of input that is significant to the fair value measurement. Three levels of inputs may be used to measure fair value:

Level 1—Quoted prices in active markets for identical assets or liabilities.

Level 2—Observable inputs other than quoted prices in active markets for identical assets and liabilities, quoted prices for identical or similar assets or liabilities in inactive markets, or other inputs that are observable or can be corroborated by observable market data for substantially the full term of the assets or liabilities.

Level 3—Unobservable inputs that are supported by little or no market activity and that are significant to the fair value of the assets or liabilities.

Financial instruments consist of cash equivalents, restricted cash, marketable securities, accounts receivable, and accounts payable. Cash equivalents, restricted cash, and marketable securities are stated at fair value on a recurring basis. Accounts receivable and accounts payable are stated at their carrying value, which approximates fair value due to the short time to the expected receipt or payment date.

Property and Equipment, Net

Property and equipment, net, are stated at cost, less accumulated depreciation and amortization. Depreciation and amortization are calculated using the straight-line method over the estimated useful lives of the respective assets, which is three to five years. Leasehold improvements are amortized over the shorter of the remaining lease term or the estimated useful life of five years. Expenditures for maintenance and repairs are expensed as incurred. Significant improvements and enhancements that substantially enhance the life of an asset are capitalized.

Internal-Use Software Development Costs

During the application development stage, we capitalize certain costs incurred for software developed for internal use related to our unified communications and collaboration platform as long as it is probable the project will be completed and the software will be used to perform the function intended. Capitalized software development costs are recorded in property and equipment, net. Costs related to preliminary project activities and post-implementation activities are expensed as incurred. Capitalized software development costs are amortized on a straight-line basis over the software’s estimated useful life, which is generally three years, and are recorded in cost of revenue in the consolidated statements of operations. We evaluate the useful lives of these assets on an annual basis and test for impairment whenever events or changes in circumstances occur that could impact the recoverability of these assets. We capitalized $10.0 million, $14.9 million, and $8.1 million of internal-use software development costs during the fiscal years ended January 31, 2026, 2025, and 2024, respectively.

Leases

All lease arrangements, including operating lease right-of-use (“ROU”) assets and operating lease liabilities, are generally recognized at lease commencement. For short-term leases (an initial term of 12 months or less), an ROU asset and corresponding lease liability are not recorded. Instead, we record rent expense on a straight-line basis over the lease term in our consolidated statements of operations and record variable lease payments as incurred. ROU assets represent our right to use an underlying asset during the reasonably certain lease term, and lease liabilities represent our obligation to make lease payments arising from the lease. Our lease terms may include options to extend or terminate the lease when it is reasonably certain that we will exercise that option. Operating lease ROU assets and liabilities are recognized at the commencement date based on the present value of fixed payments not yet paid over the lease term. We use our incremental borrowing rate based on the information available at the commencement date in determining the lease liabilities as our leases generally do not provide an

implicit rate. Our incremental borrowing rate is estimated to approximate the interest rate on a collateralized basis with similar terms and payments, in an economic environment where the leased asset is located. ROU assets also include any initial direct costs incurred and any lease payments made at or before the lease commencement date, less lease incentives received. We reassess the lease term if and when a significant event or change in circumstances occurs within our control. We currently do not have any finance leases.

Impairment of Long-Lived Assets

We evaluate long-lived assets or asset groups for impairment whenever events indicate that the carrying value of an asset or asset group may not be recoverable based on expected future cash flows attributable to that asset or asset group. Recoverability of assets held and used is measured by comparing the carrying amount of an asset or an asset group to estimated undiscounted future net cash flows expected to be generated by the asset or asset group. If the carrying amount of an asset or asset group exceeds estimated undiscounted future cash flows, then an impairment charge would be recognized based on the excess of the carrying amount of the asset or asset group over its fair value. Assets to be disposed of are reported at the lower of their carrying amount or fair value, less costs to sell.

Business Combinations

We account for our business combinations using the acquisition method of accounting, which requires, among other things, allocation of the fair value of purchase consideration to the tangible and intangible assets acquired and liabilities assumed at their estimated fair values on the acquisition date. The excess of the fair value of purchase consideration over the values of these identifiable assets and liabilities is recorded as goodwill. When determining the fair value of assets acquired and liabilities assumed, we make estimates and use assumptions, especially with respect to intangible assets. Our estimates of fair value are based on assumptions believed to be reasonable, but which are inherently uncertain and unpredictable and, as a result, actual results may differ from estimates. During the measurement period, not to exceed one year from the date of acquisition, we may record adjustments to the assets acquired and liabilities assumed, with a corresponding offset to goodwill if new information is obtained related to facts and circumstances that existed as of the acquisition date. After the measurement period, any subsequent adjustments are reflected in the consolidated statements of operations. Acquisition costs, such as legal and consulting fees, are expensed as incurred.

Goodwill and Intangible Assets

Goodwill amounts are not amortized, but rather tested for impairment at least annually or more often if circumstances indicate that the carrying value may not be recoverable. Goodwill is considered impaired if the carrying value of the reporting unit exceeds its fair value. We have one reporting unit and as a result, goodwill has been assigned to the single reporting unit. We conducted our annual impairment test of goodwill in the fourth quarter of fiscal year 2026 and determined that no adjustment to the carrying value of goodwill was required.

Intangible assets consist of acquired identifiable intangible assets resulting from business combinations, as well as other intangible assets purchased outside of a business combination, such as domains and intellectual property addresses. Finite-lived intangible assets are initially recorded at fair value and are amortized on a straight-line basis over their estimated useful lives. We routinely evaluate the estimated remaining useful lives of our finite-lived intangible assets and whether events or changes in circumstances warrant a revision to the remaining period of amortization. Indefinite-lived intangible assets are recorded at fair value and are not amortized. We review the useful lives of indefinite-lived intangible assets each reporting period to determine whether events and circumstances continue to support the indefinite useful life classification. If we determine that the life of an intangible asset is no longer indefinite, that asset would be tested for impairment and amortized prospectively over its estimated remaining useful life. There were no impairment charges to acquired intangible assets during the fiscal years ended January 31, 2026, 2025, and 2024.

Revenue Recognition

We derive our revenue primarily from subscription agreements with customers for access to our unified communications and collaboration platform and services. We also provide other services, which include professional services, consulting services, and online event hosting, which were immaterial to our consolidated financial statements. Revenue is recognized when a customer obtains control of promised services. The amount of revenue recognized reflects the consideration that we expect to receive in exchange for these services over the contract term, which can include a free period discount. We determine revenue recognition through the following steps:

1.Identification of the contract, or contracts, with the customer

We determine that a contract with a customer exists when the contract is approved, each party’s rights regarding the services to be transferred can be identified, the payment terms for the services can be identified, the customer has the ability and intent to pay, and the contract has commercial substance. At contract inception, we will evaluate whether two or more contracts should be combined and accounted for as a single contract and whether the combined or single contract includes more than one performance obligation. We apply judgment in determining the customer’s ability and intent to pay, which is based on a variety of factors, including the customer’s historical payment experience or, in the case of a new customer, credit and financial information pertaining to the customer.

2.Identification of the performance obligations in the contract

Performance obligations in a contract are identified based on services to be transferred to the customer that are both capable of being distinct - providing benefit on their own or with readily available resources - and distinct within the contract, meaning their transfer is separately identifiable from other contractual promises. Promised services or products under which both of these two criteria are not met are recognized as a combined, single performance obligation. Our performance obligations primarily relate to access to our unified communications and collaboration platform, which consists of one or more software-based services. Our customers do not have the ability to take possession of our software, and we provide a series of distinct software-based services that are satisfied over the term of the subscription through access to our platform.

3.Determination of the transaction price

The transaction price is determined based on the consideration to which we expect to be entitled in exchange for transferring services to the customer. Variable consideration is included in the transaction price if, in our judgment, it is probable that a significant future reversal of cumulative revenue recognized under the contract will not occur. None of our contracts contain a significant financing component. Revenue is recognized net of any taxes collected from customers, which are subsequently remitted to governmental entities (e.g., sales and other indirect taxes).

Our unified communications and collaboration platform and related services are typically warranted to perform in a professional manner that will comply with the terms of the subscription agreements. In addition, we include service-level commitments to our customers warranting certain levels of uptime reliability and performance, which permits those customers to receive credits in the event that we fail to meet those service levels. These credits represent a form of variable consideration. We have not provided any material refunds related to these agreements in the consolidated financial statements during the periods presented.

4.Allocation of the transaction price to the performance obligations in the contract

Contracts that contain multiple performance obligations require an allocation of the transaction price to each performance obligation based on each performance obligation’s relative standalone selling price. Our contracts with multiple performance obligations are generally sold over the same subscription term and have the same pattern of transfer to the customer, and so they are accounted for as one combined performance obligation in the context of the contract. Accordingly, the transaction price is allocated to this single performance obligation.

5.Recognition of the revenue when, or as, a performance obligation is satisfied

Revenue is recognized when the related performance obligation is satisfied by transferring the control of the promised service to a customer. Revenue is recognized in an amount that reflects the consideration that we expect to receive in exchange for those services. Fees for access to our unified communications and collaboration platform and related services are subscription revenue and are considered one performance obligation, and the related revenue is recognized ratably over the subscription period as we satisfy the performance obligation.

Professional services are time-based arrangements and revenue is recognized as these services are performed. Fees for professional services represent less than 1% of total revenue during the periods presented.

Cost of Revenue

Cost of revenue primarily consists of costs related to hosting our unified communications and collaboration platform and providing general operating support services to our customers. These costs are composed of co-located data center costs, third-party cloud hosting costs, integrated third-party PSTN services, personnel-related expenses, amortization of capitalized software development costs and acquired intangible assets, royalty payments, and allocated overhead costs. Indirect overhead costs associated with corporate facilities and related depreciation, health care benefits, training, and other employee benefits are allocated to cost of revenue and operating expenses based on applicable headcount.

Research and Development

Research and development costs include personnel-related expenses associated with our engineering personnel and consultants responsible for the design, development, and testing of our unified communications and collaboration platform, depreciation of equipment used in research and development, and allocated overhead costs. Research and development costs are expensed as incurred.

Advertising Costs

Advertising costs are expensed as incurred in sales and marketing expense and amounted to $56.9 million, $50.8 million, and $56.5 million for the fiscal years ended January 31, 2026, 2025, and 2024, respectively.

Stock-Based Compensation

Stock-based compensation expense related to stock awards with only service conditions, including stock options, RSUs, and ESPP, are measured based on the fair value of the awards granted and recognized as an expense on a straight-line basis over the requisite service period. For RSUs with service and performance conditions, expense is recognized over the requisite service period if it is probable the performance condition will be achieved. The probability of achievement is assessed quarterly, and the effect of any change in the estimated number of performance-based awards expected to vest is recognized in the period those estimates are revised as a cumulative catch-up adjustment to stock-based compensation expense.

The fair value of each option and ESPP award is estimated on the grant date using the Black-Scholes option pricing model. The Black-Scholes option pricing model requires the use of assumptions, including the fair value of the underlying common stock, the expected term of the award, the expected volatility of the price of our common stock, risk-free interest rates, and the expected dividend yield of our common stock.

The fair value of each RSU award is based on the fair value of the underlying common stock as of the grant date.

The assumptions used to determine the fair value of the stock awards represent management’s best estimates. These estimates involve inherent uncertainties and the application of management’s judgment. We account for forfeitures as they occur.

Foreign Currency

The functional currency of our foreign subsidiaries is the U.S. dollar. Accordingly, monetary assets and liabilities of our foreign subsidiaries are remeasured into U.S. dollars at the exchange rates in effect at the reporting date. Non-monetary assets and liabilities are remeasured at historical rates, and revenue and expenses are remeasured at average exchange rates in effect during each reporting period.

Income Taxes

We use the asset and liability method of accounting for income taxes. Under this method, deferred tax assets and liabilities are determined based on the differences between the financial reporting and the tax bases of assets and liabilities and are measured using the enacted tax rates and laws that will be in effect when the differences are expected to reverse.

Deferred tax assets are evaluated for future realization and reduced by a valuation allowance to the extent we believe it is more likely than not that they will not be realized. We consider all available positive and negative evidence, including future reversals of existing taxable temporary differences, projected future taxable income, tax-planning strategies, carryback potential if permitted under the tax law, and results of recent operations.

We record uncertain tax positions on the basis of a two-step process in which (1) we determine whether it is more likely than not that the tax positions will be sustained on the basis of the technical merits of the position and (2) for those tax positions that meet the more-likely-than-not recognition threshold, we recognize the largest amount of tax benefit that is more than 50 percent likely to be realized upon ultimate settlement with the related tax authority. We consider many factors when evaluating our uncertain tax positions, which involve significant judgment and may require periodic adjustments. The resolution of these uncertain tax positions in a manner inconsistent with management's expectations could have a material impact on our consolidated financial statements. We recognize interest and penalties related to uncertain tax positions as a component of our provision for income taxes. Accrued interest and penalties are included with the related tax liability.

Net Income Per Share

We calculate our net income per share attributable to Class A and Class B common stock using the two-class method required for companies with participating securities.

Basic net income per share is computed by dividing net income by the weighted-average number of shares of our Class A and Class B common stock outstanding.

Diluted net income per share is computed by giving effect to all dilutive securities. Diluted net income per share is computed by dividing the resulting net income by the weighted-average number of fully diluted common shares outstanding.

Recently Adopted Accounting Pronouncements

In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures (“ASU 2023-09”), which aims to improve the transparency of income tax disclosures by requiring consistent categories and greater disaggregation of information in the rate reconciliation and income taxes paid disaggregated by jurisdiction. ASU 2023-09 is effective for fiscal years beginning after December 15, 2024 and early adoption is permitted. We have adopted ASU 2023-09 for the fiscal year ended January 31, 2026, using a prospective approach. Prior period disclosures have not been adjusted to reflect the new disclosure requirements. The adoption did not have a material impact on our consolidated financial statements. Refer to Note 11 to the consolidated financial statements for expanded income tax disclosures.

In July 2025, the FASB issued ASU No. 2025-05, Financial Instruments—Credit Losses (Topic 326): Measurement of Credit Losses for Accounts Receivable and Contract Assets (“ASU 2025-05”), which introduces a practical expedient when estimating expected credit losses for current accounts receivable and current contract assets arising from transactions accounted for under Topic 606. ASU 2025-05 is effective for fiscal years beginning after December 15, 2025 and interim periods within those annual reporting periods. Early adoption is permitted. We early adopted ASU 2025-05 as of the third quarter of fiscal year 2026 and elected the practical expedient provided therein. Adoption of the ASU did not have an impact on our consolidated financial statements.

Recent Accounting Pronouncements Not Yet Adopted

In November 2024, the FASB issued ASU No. 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses, which aims to improve financial reporting by requiring additional disclosure about specific expense categories in the notes to financial statements at interim and annual reporting periods. ASU 2024-03 is effective for fiscal years beginning after December 15, 2026 and interim periods within fiscal years beginning after December 15, 2027. Early adoption is permitted. We are currently evaluating the impact of the adoption of this ASU on our consolidated financial statements.

In September 2025, the Financial Accounting Standards Board issued ASU No. 2025-06, Intangibles—Goodwill and Other—Internal-Use Software (Subtopic 350-40): Targeted Improvements to the Accounting for Internal-Use Software (“ASU 2025-06”), which aims to modernize financial reporting by updating how entities recognize and disclose costs incurred for software developed for internal use. ASU 2025-06 is effective for fiscal years beginning after December 15, 2026, and interim periods within those fiscal years. Early adoption is permitted. We are currently evaluating the impact of the adoption of this ASU on our consolidated financial statements.

Stockholders' Equity and Equity Incentive Plans - Schedule of ESPP Purchase Rights Assumptions (Details) - Purchase rights committed under the ESPP	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected volatility, minimum (as a percent)	31.20%	28.40%	30.00%
Expected volatility, maximum (as a percent)	33.00%	43.30%	57.60%
Risk-free interest rate, minimum	3.50%	4.20%	4.60%
Risk-free interest rate, maximum	4.30%	5.40%	5.40%
Expected dividend yield	0.00%	0.00%	0.00%
Minimum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected term (years)	6 months	6 months	6 months
Maximum
Share-based Compensation Arrangement by Share-based Payment Award [Line Items]
Expected term (years)	2 years	2 years	2 years

Income Taxes

12 Months Ended

Jan. 31, 2026

Income Tax Disclosure [Abstract]

Income Taxes

The components of net income before the provision for income taxes were as follows:


	Year Ended January 31,
	2026		2025		2024

	(in thousands)
Domestic	$	2,317,100	$	1,238,452	$	792,495
Foreign	105,185		77,132		39,817
Total	$	2,422,285	$	1,315,584	$	832,312

The provision for income taxes was as follows:


	Year Ended January 31,
	2026		2025		2024

	(in thousands)
Current:
Federal	$	342,568	$	323,625	$	257,913
State	52,041		52,186		44,457
Foreign	22,493		20,086		9,159
Total current income tax expense	417,102		395,897		311,529
Deferred:
Federal	100,104		(78,476)		(88,110)
State	2,416		(12,875)		(20,201)
Foreign	2,515		800		(8,368)
Total deferred income tax expense	105,035		(90,551)		(116,679)
Total provision for income taxes	$	522,137	$	305,346	$	194,850

A reconciliation of the provision for income taxes to the amount computed by applying the 21% statutory U.S. federal income tax rate to income before income taxes after the adoption of ASU 2023-09 is as follows:


	Year Ended January 31, 2026

	(in thousands, except percentages)
	Amount		Percent
US federal statutory tax rate	$	508,680	21.0	%
State and local income tax, net of federal income tax effect(a)	39,700		1.6
Foreign tax effects
Other foreign jurisdictions	2,422		0.1
Effect of cross-border tax laws
Foreign-derived intangible income deduction	(42,360)		(1.7)
Other effect of cross-border tax laws	(2,705)		(0.1)
Nontaxable or nondeductible items
Stock-based compensation (b)	25,274		1.0
Tax credits
Research and development tax credits	(34,347)		(1.4)
Changes in valuation allowance	5,503		0.2
Changes in unrecognized tax benefits	16,065		0.7
Other	3,905		0.2
Effective tax rate	$	522,137	21.6	%

(a) The jurisdictions that contribute to the majority of the tax effect in this category are California, Massachusetts, New Jersey, New York, and Virginia.

(b) Includes amounts related to non-deductible stock-based compensation, including non-deductible executive compensation, in addition to excess tax benefits or shortfalls from stock-based compensation. Out of total stock-based compensation, $36.8 million is related to excess tax benefits on current year vested and exercised awards.

A reconciliation of the provision for income taxes to the amount computed by applying the 21% statutory U.S. federal income tax rate to income before income taxes for years prior to the adoption of ASU 2023-09 is as follows:


	Year Ended January 31,
	2025			2024
	(in thousands, except percentages)
Tax at federal statutory rate	$	276,270		$	174,785
State taxes	56,336			37,137
Foreign rate differential	141			2,943
Non-deductible compensation	15,757			10,639
Stock-based compensation	58,770			96,936
Permanent items	10,371			4,016
Foreign-derived intangible income deduction	(56,630)			(63,571)
Research and development credits	(49,813)			(39,226)
Tax uncertainties	7,478			2,674
Change in valuation allowance	(7,765)			(14,109)
Deferred rate change	(3,993)			(6,803)
Other	(1,576)			(10,570)
Total	$	305,346		$	194,850
Effective tax rate	23.2		%	23.4		%

Deferred income taxes result from differences in the recognition of amounts for tax and financial reporting purposes, as well as operating loss and tax credit carryforwards. Significant components of our deferred income tax assets as of January 31, 2026 and 2025 are as follows:


	As of January 31,
	2026		2025

	(in thousands)
Deferred tax assets:
Net operating loss carryforwards	$	13,433	$	7,362
Research and development credit carryforwards	5,083		6,586
Stock-based compensation	29,866		59,565
Accruals and reserves	42,279		43,953
Deferred revenue	343,910		328,114
Capitalized research expenditures	635,974		514,667
Operating lease liabilities	13,885		16,551
Other assets	10,135		2,957
Total deferred tax assets	1,094,565		979,755
Valuation allowance	(11,026)		(28,990)
Total deferred tax assets net of valuation allowance	1,083,539		950,765

Deferred tax liabilities:
Property and equipment and intangible assets	(34,466)		(38,343)
Deferred contract acquisition costs	(79,421)		(76,439)
Operating right-of-use assets	(12,099)		(14,233)
Strategic investments	(313,698)		(75,290)
Total deferred tax liabilities	(439,684)		(204,305)

Net deferred tax assets	$	643,855	$	746,460

The realization of tax benefits of net deferred tax assets is dependent upon future levels of taxable income, of an appropriate character, in the periods the items are expected to be deductible or taxable. Based on the available objective evidence during the year ended January 31, 2026, we maintained a valuation allowance against certain equity investment deferred tax assets for both U.S. federal and state income tax purposes and intend to maintain the applicable valuation

allowance until sufficient positive evidence exists to support a reversal of, or decrease in, the valuation allowance. With respect to California state income taxes, after evaluating all available positive and negative evidence, we concluded that it is more likely than not that the California net deferred tax assets, other than those related to certain equity investments, will be realized. Accordingly, during the year ended January 31, 2026, we released the valuation allowance previously recorded against the California net deferred tax assets and recognized a non-recurring income tax benefit of $24.4 million related to the reversal.

As of January 31, 2026, we had net operating loss carryforwards of approximately $30.1 million for federal income tax purposes, which can be carried forward indefinitely. We also had $35.8 million of net operating loss carryforwards for state income tax purposes, which will begin to expire in the year 2036 if unused. The federal and state net operating loss carryforwards may be subject to significant limitations under Section 382 and Section 383 of the Internal Revenue Code of 1986 and similar provisions under state law. Such provisions limit the net operating loss carryforwards that may be used in any given year in the event of special occurrences, including significant ownership changes. We also had certain foreign net operating loss carryforwards of $19.6 million, which have an indefinite life.

As of January 31, 2026, we had research and development credit carryforwards of approximately $0.2 million for federal income tax purposes and $26.0 million for state income tax purposes. The federal research and development tax credits have a twenty-year carryover period, while the state research and development tax credits carry forward indefinitely.

We indefinitely reinvest earnings from our foreign subsidiaries; therefore, no deferred tax liability has been recognized on the basis difference created by such earnings.

A reconciliation of the beginning and ending balance of total unrecognized tax benefits is as follows:


Unrecognized Tax Benefits (in thousands)	Year Ended January 31,
	2026		2025		2024

Balance, beginning of year	$	56,334	$	41,772	$	30,404
Tax Positions taken in prior year:
Gross increases	1,082		931		228
Gross decreases	(330)		—		—
Tax Positions taken in current year:
Gross increases	11,280		13,650		12,415
Gross decreases	—		(19)		(891)
Lapse of Statute of Limitations	—		—		(384)
Settlements	(209)		—		—



Balance, end of year	$	68,157	$	56,334	$	41,772

As of January 31, 2026, gross unrecognized tax benefits related to uncertain tax positions were $68.2 million ($82.5 million total, including $14.3 million associated with interest and penalties). As of January 31, 2025, gross unrecognized tax benefits related to uncertain tax positions were $56.3 million ($66.0 million total, including $9.7 million associated with interest and penalties). As of January 31, 2024, gross unrecognized tax benefits related to uncertain tax positions were $41.8 million ($46.5 million total, including $4.7 million associated with interest and penalties). We recognized approximately $14.3 million, $9.7 million, and $4.7 million in potential interest and penalties associated with uncertain tax positions during fiscal years ended January 31, 2026, 2025, and 2024, respectively. To the extent taxes are not assessed with respect to uncertain tax positions, substantially all amounts accrued (including interest and penalties) will be reduced and reflected as a reduction of the overall income tax provision. Unrecognized tax benefits and associated accrued interest and penalties are included in our income tax provision.

We file income tax returns in the U.S. federal jurisdiction, various state jurisdictions, and various foreign jurisdictions. As of January 31, 2026, all of the years in which net operating losses or tax credits were utilized remain open to examination by the federal and state tax authorities.

The amounts of cash income taxes we paid, net of amounts refunded, were as follows:


	Year Ended January 31, 2026
	(in thousands)
Federal	$	332,500
State and local	67,178
Foreign	21,927
Income taxes, net of amounts refunded	$	421,605

The amounts of cash income taxes we paid, net of amounts refunded, during the fiscal years ended January 31, 2025 and 2024 were $395.4 million and $348.1 million, respectively.

- Definition

The entire disclosure for income tax.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 942
-SubTopic 740
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147477617/942-740-50-1

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 235
-SubTopic 10
-Name Accounting Standards Codification
-Section S50
-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147480738/235-10-S50-1

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 944
-SubTopic 740
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147478822/944-740-50-1

Reference 4: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12

Reference 5: http://www.xbrl.org/2003/role/exampleRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 231
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482663/740-10-55-231

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12C
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12C

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 12B
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482685/740-10-50-12B

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 270
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147477891/740-270-50-1

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 740
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SAB Topic 6.I.5.Q1)
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+ Details

Net Income Per Share (Tables)

12 Months Ended

Jan. 31, 2026

Earnings Per Share [Abstract]

Schedule of Computation of Basic and Diluted Net Income (Loss) Per Share

The following table sets forth the computation of basic and diluted net income per share for the periods presented:


	Year Ended January 31,
		2026		2025				2024
				Class A		Class B		Class A		Class B		Class A		Class B

Numerator:			(in thousands, except share and per share data)



Net income, basic				$	1,679,924	$	220,224	$	861,755	$	148,483	$	538,554	$	98,908
Reallocation of net income				(5,267)		5,267		(5,170)		5,170		(4,653)		4,653
Net income, diluted				$	1,674,657	$	225,491	$	856,585	$	153,653	$	533,901	$	103,561
Denominator:
Weighted-average shares used in computing net income per share, basic				265,676,002		34,827,785		262,715,505		45,266,466		254,084,540		46,663,622
Weighted-average shares used in computing net income per share, diluted				270,861,859		36,471,326		267,148,873		47,920,709		258,398,674		50,121,223
Net income per share, basic				$	6.32	$	6.32	$	3.28	$	3.28	$	2.12	$	2.12
Net income per share, diluted				$	6.18	$	6.18	$	3.21	$	3.21	$	2.07	$	2.07

Schedule of Potential Shares of Common Stock Excluded from Computation of Diluted Net Income Per Share


	Year Ended January 31,
		2026	2025		2024
			Class A	Class B	Class A	Class B	Class A	Class B

Outstanding stock options			86,576	—	95,963	—	109,441	—
Unvested RSUs			1,550,584	—	8,082,027	—	9,124,205	—
Purchase rights committed under the ESPP			312,869	—	1,236,530	—	1,789,166	—

Total			1,950,029	—	9,414,520	—	11,022,812	—

Fair Value Measurements (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Financial Assets:
Cash equivalents	$ 763,410	$ 867,001
Marketable securities	6,544,031	6,442,329
Publicly held equity securities included in strategic investments		35,280
Privately held debt securities included in strategic investments	3,968	4,450
Total financial assets	7,311,409	7,349,060
Commercial paper
Financial Assets:
Marketable securities		20,841
Agency bonds
Financial Assets:
Marketable securities	1,095,471	1,174,484
Corporate and other debt securities
Financial Assets:
Marketable securities		720,795
U.S. government agency securities
Financial Assets:
Marketable securities	5,383,887	4,415,930
Treasury bills
Financial Assets:
Marketable securities	64,673	110,279
Money market funds
Financial Assets:
Cash equivalents	724,236	825,044
Treasury bills
Financial Assets:
Cash equivalents	16,876	17,965
Agency bonds
Financial Assets:
Cash equivalents	22,298	23,992
Level 1
Financial Assets:
Cash equivalents	724,236	825,044
Marketable securities	0	0
Publicly held equity securities included in strategic investments		35,280
Privately held debt securities included in strategic investments	0	0
Total financial assets	724,236	860,324
Level 1 \| Commercial paper
Financial Assets:
Marketable securities		0
Level 1 \| Agency bonds
Financial Assets:
Marketable securities	0	0
Level 1 \| Corporate and other debt securities
Financial Assets:
Marketable securities		0
Level 1 \| U.S. government agency securities
Financial Assets:
Marketable securities	0	0
Level 1 \| Treasury bills
Financial Assets:
Marketable securities	0	0
Level 1 \| Money market funds
Financial Assets:
Cash equivalents	724,236	825,044
Level 1 \| Treasury bills
Financial Assets:
Cash equivalents	0	0
Level 1 \| Agency bonds
Financial Assets:
Cash equivalents	0	0
Level 2
Financial Assets:
Cash equivalents	39,174	41,957
Marketable securities	6,544,031	6,442,329
Publicly held equity securities included in strategic investments		0
Privately held debt securities included in strategic investments	0	0
Total financial assets	6,583,205	6,484,286
Level 2 \| Commercial paper
Financial Assets:
Marketable securities		20,841
Level 2 \| Agency bonds
Financial Assets:
Marketable securities	1,095,471	1,174,484
Level 2 \| Corporate and other debt securities
Financial Assets:
Marketable securities		720,795
Level 2 \| U.S. government agency securities
Financial Assets:
Marketable securities	5,383,887	4,415,930
Level 2 \| Treasury bills
Financial Assets:
Marketable securities	64,673	110,279
Level 2 \| Money market funds
Financial Assets:
Cash equivalents	0	0
Level 2 \| Treasury bills
Financial Assets:
Cash equivalents	16,876	17,965
Level 2 \| Agency bonds
Financial Assets:
Cash equivalents	22,298	23,992
Level 3
Financial Assets:
Cash equivalents	0	0
Marketable securities	0	0
Publicly held equity securities included in strategic investments		0
Privately held debt securities included in strategic investments	3,968	4,450
Total financial assets	3,968	4,450
Level 3 \| Commercial paper
Financial Assets:
Marketable securities		0
Level 3 \| Agency bonds
Financial Assets:
Marketable securities	0	0
Level 3 \| Corporate and other debt securities
Financial Assets:
Marketable securities		0
Level 3 \| U.S. government agency securities
Financial Assets:
Marketable securities	0	0
Level 3 \| Treasury bills
Financial Assets:
Marketable securities	0	0
Level 3 \| Money market funds
Financial Assets:
Cash equivalents	0	0
Level 3 \| Treasury bills
Financial Assets:
Cash equivalents	0	0
Level 3 \| Agency bonds
Financial Assets:
Cash equivalents	$ 0	$ 0

Balance Sheet Components (Tables)

12 Months Ended

Jan. 31, 2026

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Prepaid expenses	203,443		166,924
Restricted cash	10,904		12,037
Other	20,509		21,718
Prepaid expenses and other current assets	$	234,856	$	200,679

Schedule of Property and Equipment, Net

Property and equipment, net consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Servers	$	386,702	$	427,664
Software	157,347		123,259
Computer and office equipment	45,944		47,021
Leasehold improvements	57,761		54,885
Furniture and fixtures	5,706		5,767
Property and equipment, gross	653,460		658,596
Less: accumulated depreciation and amortization	(388,935)		(328,121)
Property and equipment, net	$	264,525	$	330,475

Schedule of Other Assets, Noncurrent

Other assets, noncurrent consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Accounts receivable, noncurrent	$	2,375	$	19,266

Intangible assets subject to amortization, net	45,997		33,410
Indefinite-lived intangible assets	25,239		25,239
Prepaid expense, noncurrent	35,000		52,156


Income tax receivable, noncurrent	24,276		12,230
Other	11,446		11,772
Other assets, noncurrent	$	144,333	$	154,073

Schedule of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Accrued expenses	$	192,478	$	200,416

Accrued compensation and benefits	206,367		193,110
Income tax liabilities	18,947		18,815
Sales and other non-income tax liabilities	41,919		41,755
Customer deposit liabilities	56,734		47,312
Operating lease liabilities, current	27,765		27,026


Other	37,563		30,128
Accrued expenses and other current liabilities	$	581,773	$	558,562

Schedule of Other Liabilities, Noncurrent

Other liabilities, noncurrent consisted of the following:


	As of January 31,
	2026		2025

	(in thousands)
Sales and other non-income tax liabilities	$	40,184	$	41,517


Long-term income tax liabilities	62,771		49,449
Other	6,108		4,397
Other liabilities, noncurrent	$	109,063	$	95,363

Business Combinations

12 Months Ended

Jan. 31, 2026

Business Combination, Asset Acquisition, Transaction between Entities under Common Control, and Joint Venture Formation [Abstract]

Business Combinations

BrightHire, Inc.

On December 1, 2025, we acquired 100% of the issued and outstanding share capital of BrightHire, Inc., a private company providing AI-powered interview intelligence and hiring automation, for all-cash purchase consideration of $98.0 million. The acquisition expands Zoom Workplaces’s capabilities in recruiting and candidate engagement. The acquisition was accounted for as a business combination.

In allocating the purchase consideration for the acquisition, the following table summarizes the amounts attributed to goodwill, identifiable intangible assets, and other net assets acquired:


	(in thousands)
Goodwill	$	73,657
Identifiable intangible assets	19,900
Other net assets acquired	4,397
Total purchase consideration	$	97,955

The goodwill amount represents synergies related to our existing products expected to be realized from the acquisition and assembled workforce. The associated goodwill is not deductible for tax purposes. The allocation of the purchase price is based upon a preliminary valuation, and as additional information becomes available, our estimates and assumptions may be subject to refinement within the measurement period, which may be up to one year from the acquisition date. Uncertain tax positions are initially established in connection with the acquisition as of the acquisition date. We continue to collect information and reevaluate these estimates and assumptions quarterly. We will record any adjustments to our preliminary estimates to goodwill, provided that it is within the one-year measurement period.

The following table sets forth the components of identifiable intangible assets acquired and their estimated useful lives as of the date of acquisition:


	Fair Value		Useful Life
	(in thousands)		(years)
Developed technology	9,000		5.0
Customer relationships	9,800		5.0
Trade names	1,100		3.0
Identifiable intangible assets	$	19,900

Intangible assets are amortized using the straight-line method over their respective estimated useful lives. Amortization of developed technology is recorded within cost of revenue, and amortization of customer relationships and trade names is recorded within sales and marketing expense in the consolidated statements of operations.

Transaction costs incurred in connection with the acquisition were immaterial. The results of operations of BrightHire, Inc., which are not material, have been included in our consolidated financial statements from the date of the acquisition. Pro forma results of operations reflecting the acquisition of BrightHire, Inc. have not been presented, as the results do not have a material effect on any of the periods presented in our consolidated statements of operations.

Other Acquisitions

During the fiscal year ended January 31, 2026, we also completed other acquisitions that were immaterial and included the results in our consolidated financial statements from the date of the acquisitions.

- Definition

The entire disclosure for business combination.

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+ Details

Balance Sheet Components - Schedule of Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued expenses	$ 192,478	$ 200,416
Accrued compensation and benefits	206,367	193,110
Income tax liabilities	18,947	18,815
Sales and other tax liabilities, current	41,919	41,755
Customer deposit liabilities	56,734	47,312
Operating lease liabilities, current	27,765	27,026
Other	37,563	30,128
Accrued expenses and other current liabilities	$ 581,773	$ 558,562

Revenue Recognition - Remaining Performance Obligation (Details) $ in Millions	Jan. 31, 2026 USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation	$ 4,185.0
Billed consideration
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation	1,424.3
Unbilled consideration
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation	$ 2,760.7
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date: 2026-02-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation percentage (as a percent)	57.00%
Revenue remaining performance obligation, expected timing of satisfaction period (in months)	12 months

Stockholders' Equity and Equity Incentive Plans - Additional Information (Details)		1 Months Ended	12 Months Ended			60 Months Ended
	Nov. 30, 2018 vote $ / shares shares	Apr. 30, 2019 USD ($) period $ / shares shares	Jan. 31, 2026 USD ($) $ / shares shares	Jan. 31, 2025 USD ($) $ / shares shares	Jan. 31, 2024 USD ($) shares	Jan. 31, 2025 $ / shares shares	Nov. 30, 2025 USD ($)	Nov. 30, 2024 USD ($)	Feb. 29, 2024 USD ($)	Jan. 31, 2020 shares
Class of Stock [Line Items]
Common stock, conversion features, term (in months)	6 months
Initial offering period (in years)	15 years
Common stock, par value (in dollars per share) \| $ / shares			$ 0.001	$ 0.001		$ 0.001
Remaining authorized repurchase amount \| $			$ 1,000,000,000.0
Shares granted (in shares)			0	0	0
Aggregate intrinsic value, exercised \| $			$ 66,978,000	$ 62,100,000	$ 90,000,000.0
Unrecognized stock-based compensation expenses related to outstanding unvested stock options (in shares) \| $			$ 0
Number of shares available for future issuance (in shares)			110,561,776	103,407,268		103,407,268
Number of purchase periods \| period		4
Non-cash charge for donated shares \| $			$ 20,904,000	$ 0	$ 0
RSUs
Class of Stock [Line Items]
Unrecognized stock-based compensation expenses \| $			$ 1,391,300,000
Unrecognized stock-based compensation excepted to be recognized over a weighted-average period (in years)			2 years 9 months 18 days
Number of shares available for future issuance (in shares)			20,106,305	23,870,513		23,870,513
ESPP
Class of Stock [Line Items]
Unrecognized stock-based compensation expenses \| $			$ 15,500,000
Unrecognized stock-based compensation excepted to be recognized over a weighted-average period (in years)			1 year 1 month 6 days
Number of shares available for future issuance (in shares)			1,293,529	2,311,567		2,311,567
Maximum number of shares per employee (in shares)		3,000
Consecutive offering period (in months)		27 months
2019 Plan
Class of Stock [Line Items]
Vesting period of awards (in years)		4 years
Maximum term (in years)		10 years
Shares reserved for issuance (as a percent)		5.00%
2019 Employee Stock Purchase Plan \| ESPP
Class of Stock [Line Items]
Number of shares available for future issuance (in shares)			20,664,260	18,807,595		18,807,595
Percent of outstanding stock, maximum (as a percent)		1.00%
Number of additional shares allowable under the plan (in shares)		7,500,000
Class A
Class of Stock [Line Items]
Common stock number of votes per share \| vote	1
Common stock, conversion basis (in shares)	1
Common stock, shares authorized (in shares)	320,000,000	2,000,000,000	2,000,000,000	2,000,000,000		2,000,000,000
Common stock, par value (in dollars per share) \| $ / shares	$ 0.001	$ 0.001
Stock repurchase program, amount authorized \| $									$ 1,500,000,000
Stock repurchase program, additional amount authorized \| $							$ 1,000,000,000.0	$ 1,200,000,000
Stock repurchased and retired (in shares)			20,385,361
Stock repurchased and retired \| $			$ 1,600,000,000
Issuance of shares approved to be transferred to nonprofit organizations (in shares)			164,192							500,000
Shares transferred to nonprofit organizations (in shares)			240,964			94,844
Class A \| ESPP
Class of Stock [Line Items]
Percentage of purchase price of common stock to fair market value of common stock on offering or purchase date (as a percent)		85.00%
ESPP excess rate purchase right, value \| $		$ 25,000
Shares issued of common stock (in shares)			1,200,743	1,066,977	921,892
Class A \| 2019 Plan
Class of Stock [Line Items]
Number of shares authorized (in shares)		58,300,889
Number of additional shares authorized under the plan (in shares)		34,000,000
Class A \| 2011 Plan
Class of Stock [Line Items]
Other shares authorized (in shares)		24,300,889
Class A \| 2019 Employee Stock Purchase Plan \| ESPP
Class of Stock [Line Items]
Number of shares available for future issuance (in shares)		9,000,000
Class B
Class of Stock [Line Items]
Common stock number of votes per share \| vote	10
Common stock, conversion basis (in shares)	1
Common stock, shares authorized (in shares)	300,000,000	300,000,000	300,000,000	300,000,000		300,000,000
Common stock, par value (in dollars per share) \| $ / shares	$ 0.001	$ 0.001

CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Current assets:
Accounts receivable, allowances	$ 18,348	$ 22,078
Stockholders’ equity:
Common stock, par value (in dollars per share)	$ 0.001	$ 0.001
Class A
Stockholders’ equity:
Common stock, shares authorized (in shares)	2,000,000,000	2,000,000,000
Common stock, shares issued (in shares)	266,805,638	263,113,866
Common stock, shares outstanding (in shares)	266,805,638	263,113,866
Class B
Stockholders’ equity:
Common stock, shares authorized (in shares)	300,000,000	300,000,000
Common stock, shares issued (in shares)	28,721,770	42,626,998
Common stock, shares outstanding (in shares)	28,721,770	42,626,998

Schedule II: Valuation and Qualifying Accounts (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Accounts receivable allowances
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]
Balance at Beginning of Year	$ 22,078	$ 32,371	$ 33,206
Additions	22,688	27,236	52,730
Write-offs or Deductions	(26,418)	(37,529)	(53,565)
Balance at End of Year	18,348	22,078	32,371
Deferred tax asset valuation allowance
SEC Schedule, 12-09, Movement in Valuation Allowances and Reserves [Roll Forward]
Balance at Beginning of Year	28,990	35,949	53,570
Additions	0	0	599
Write-offs or Deductions	(17,964)	(6,959)	(18,220)
Balance at End of Year	$ 11,026	$ 28,990	$ 35,949

Income Taxes - Effective Tax Rate Reconciliation Before ASU Adoption (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Income Tax Disclosure [Abstract]
US federal statutory tax rate	$ 508,680	$ 276,270	$ 174,785
State taxes	39,700	56,336	37,137
Foreign rate differential		141	2,943
Non-deductible compensation		15,757	10,639
Stock-based compensation	25,274	58,770	96,936
Permanent items		10,371	4,016
Foreign-derived intangible income deduction	(42,360)	(56,630)	(63,571)
Research and development credits	(34,347)	(49,813)	(39,226)
Tax uncertainties	16,065	7,478	2,674
Changes in valuation allowance	5,503	(7,765)	(14,109)
Deferred rate change		(3,993)	(6,803)
Other	3,905	(1,576)	(10,570)
Total provision for income taxes	$ 522,137	$ 305,346	$ 194,850
Effective tax rate	21.60%	23.20%	23.40%

Balance Sheet Components - Schedule of Other Liabilities Non Current (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Sales and other non-income tax liabilities	$ 40,184	$ 41,517
Long-term income tax liabilities	62,771	49,449
Other	6,108	4,397
Other liabilities, noncurrent	$ 109,063	$ 95,363

Income Taxes - Components of the Net Income (Loss) before Provision of Income Taxes (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Income Tax Disclosure [Abstract]
Domestic	$ 2,317,100	$ 1,238,452	$ 792,495
Foreign	105,185	77,132	39,817
Income before provision for income taxes	$ 2,422,285	$ 1,315,584	$ 832,312

- Definition

Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
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+ Details

Revenue Recognition - Contract Balances (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Revenue from Contract with Customer [Abstract]
Unbilled accounts receivable	$ 84.9	$ 118.5
Revenue recognized included in deferred revenue	$ 1,336.0	$ 1,249.8	$ 1,257.4

Summary of Business and Significant Accounting Policies - Accounts Receivable (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accounts receivable, gross	$ 515,687	$ 517,306
Less: Allowance for credit losses	(14,373)	(17,262)	$ (25,916)
Less: Other reserves	(3,975)	(4,816)
Accounts receivable, net	$ 497,339	$ 495,228

Investments - Summary of Strategic Investments (Details) - USD ($) $ in Thousands	Jan. 31, 2026	Jan. 31, 2025
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Debt securities	$ 3,968	$ 4,450
Fair value of strategic investments	3,968	39,730
Measurement Alternative	1,448,531	452,160
Equity Method	126,112	99,591
Total equity securities	1,574,643	587,031
Total strategic investments	1,578,611	591,481
Fair Value
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Equity securities	0	35,280
Debt securities	$ 3,968	$ 4,450

- Definition

Fair value of investment other than investment in equity security, investment in debt security and equity method investment. Includes, but is not limited to, investment in certain entities that calculate net asset value per share. Example includes, but is not limited to, investment in hedge fund, venture capital fund, private equity fund, and real estate partnership or fund.

+ References

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+ Details

- Definition

Fair value portion of investment securities, including, but not limited to, marketable securities, derivative financial instruments, and investments accounted for under the equity method.

+ References + Details

Income Taxes (Tables)

12 Months Ended

Jan. 31, 2026

Income Tax Disclosure [Abstract]

Schedule of Net Income (Loss) before Provision of Income Taxes

The components of net income before the provision for income taxes were as follows:


	Year Ended January 31,
	2026		2025		2024

	(in thousands)
Domestic	$	2,317,100	$	1,238,452	$	792,495
Foreign	105,185		77,132		39,817
Total	$	2,422,285	$	1,315,584	$	832,312

Schedule of Provision of Income Taxes

The provision for income taxes was as follows:


	Year Ended January 31,
	2026		2025		2024

	(in thousands)
Current:
Federal	$	342,568	$	323,625	$	257,913
State	52,041		52,186		44,457
Foreign	22,493		20,086		9,159
Total current income tax expense	417,102		395,897		311,529
Deferred:
Federal	100,104		(78,476)		(88,110)
State	2,416		(12,875)		(20,201)
Foreign	2,515		800		(8,368)
Total deferred income tax expense	105,035		(90,551)		(116,679)
Total provision for income taxes	$	522,137	$	305,346	$	194,850

Schedule of Effective Tax Rate Reconciliation


	Year Ended January 31, 2026

	(in thousands, except percentages)
	Amount		Percent
US federal statutory tax rate	$	508,680	21.0	%
State and local income tax, net of federal income tax effect(a)	39,700		1.6
Foreign tax effects
Other foreign jurisdictions	2,422		0.1
Effect of cross-border tax laws
Foreign-derived intangible income deduction	(42,360)		(1.7)
Other effect of cross-border tax laws	(2,705)		(0.1)
Nontaxable or nondeductible items
Stock-based compensation (b)	25,274		1.0
Tax credits
Research and development tax credits	(34,347)		(1.4)
Changes in valuation allowance	5,503		0.2
Changes in unrecognized tax benefits	16,065		0.7
Other	3,905		0.2
Effective tax rate	$	522,137	21.6	%

(a) The jurisdictions that contribute to the majority of the tax effect in this category are California, Massachusetts, New Jersey, New York, and Virginia.


	Year Ended January 31,
	2025			2024
	(in thousands, except percentages)
Tax at federal statutory rate	$	276,270		$	174,785
State taxes	56,336			37,137
Foreign rate differential	141			2,943
Non-deductible compensation	15,757			10,639
Stock-based compensation	58,770			96,936
Permanent items	10,371			4,016
Foreign-derived intangible income deduction	(56,630)			(63,571)
Research and development credits	(49,813)			(39,226)
Tax uncertainties	7,478			2,674
Change in valuation allowance	(7,765)			(14,109)
Deferred rate change	(3,993)			(6,803)
Other	(1,576)			(10,570)
Total	$	305,346		$	194,850
Effective tax rate	23.2		%	23.4		%

Schedule of Significant Components of Deferred Income Tax Assets

Significant components of our deferred income tax assets as of January 31, 2026 and 2025 are as follows:


	As of January 31,
	2026		2025

	(in thousands)
Deferred tax assets:
Net operating loss carryforwards	$	13,433	$	7,362
Research and development credit carryforwards	5,083		6,586
Stock-based compensation	29,866		59,565
Accruals and reserves	42,279		43,953
Deferred revenue	343,910		328,114
Capitalized research expenditures	635,974		514,667
Operating lease liabilities	13,885		16,551
Other assets	10,135		2,957
Total deferred tax assets	1,094,565		979,755
Valuation allowance	(11,026)		(28,990)
Total deferred tax assets net of valuation allowance	1,083,539		950,765

Deferred tax liabilities:
Property and equipment and intangible assets	(34,466)		(38,343)
Deferred contract acquisition costs	(79,421)		(76,439)
Operating right-of-use assets	(12,099)		(14,233)
Strategic investments	(313,698)		(75,290)
Total deferred tax liabilities	(439,684)		(204,305)

Net deferred tax assets	$	643,855	$	746,460

Schedule of Unrecognized Tax Benefits Roll Forward

A reconciliation of the beginning and ending balance of total unrecognized tax benefits is as follows:


Unrecognized Tax Benefits (in thousands)	Year Ended January 31,
	2026		2025		2024

Balance, beginning of year	$	56,334	$	41,772	$	30,404
Tax Positions taken in prior year:
Gross increases	1,082		931		228
Gross decreases	(330)		—		—
Tax Positions taken in current year:
Gross increases	11,280		13,650		12,415
Gross decreases	—		(19)		(891)
Lapse of Statute of Limitations	—		—		(384)
Settlements	(209)		—		—



Balance, end of year	$	68,157	$	56,334	$	41,772

Schedule of Cash Income Taxes Paid, Net of Amounts Refunded

The amounts of cash income taxes we paid, net of amounts refunded, were as follows:


	Year Ended January 31, 2026
	(in thousands)
Federal	$	332,500
State and local	67,178
Foreign	21,927
Income taxes, net of amounts refunded	$	421,605

Net Income Per Share - Schedule of Computation of Basic and Diluted Net Income Per Share (Details) - USD ($) $ / shares in Units, $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Denominator:
Weighted-average shares used in computing net income per share, basic (in shares)	300,503,787	307,981,971	300,748,162
Weighted-average shares used in computing net income per share, diluted (in shares)	307,333,185	315,069,582	308,519,897
Net income per share, basic (in dollars per share)	$ 6.32	$ 3.28	$ 2.12
Net income per share, diluted (in dollars per share)	$ 6.18	$ 3.21	$ 2.07
Class A
Numerator:
Net income, basic	$ 1,679,924	$ 861,755	$ 538,554
Reallocation of net income	(5,267)	(5,170)	(4,653)
Net income, diluted	$ 1,674,657	$ 856,585	$ 533,901
Denominator:
Weighted-average shares used in computing net income per share, basic (in shares)	265,676,002	262,715,505	254,084,540
Weighted-average shares used in computing net income per share, diluted (in shares)	270,861,859	267,148,873	258,398,674
Net income per share, basic (in dollars per share)	$ 6.32	$ 3.28	$ 2.12
Net income per share, diluted (in dollars per share)	$ 6.18	$ 3.21	$ 2.07
Class B
Numerator:
Net income, basic	$ 220,224	$ 148,483	$ 98,908
Reallocation of net income	5,267	5,170	4,653
Net income, diluted	$ 225,491	$ 153,653	$ 103,561
Denominator:
Weighted-average shares used in computing net income per share, basic (in shares)	34,827,785	45,266,466	46,663,622
Weighted-average shares used in computing net income per share, diluted (in shares)	36,471,326	47,920,709	50,121,223
Net income per share, basic (in dollars per share)	$ 6.32	$ 3.28	$ 2.12
Net income per share, diluted (in dollars per share)	$ 6.18	$ 3.21	$ 2.07

Summary of Business and Significant Accounting Policies (Tables)

12 Months Ended

Jan. 31, 2026

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Accounts Receivable and Allowance for Credit Losses

Our short-term accounts receivable consist of the following:



	As of January 31, 2026		As of January 31, 2025
	(in thousands)

Accounts receivable, gross	$	515,687	$	517,306
Less: Allowance for credit losses	(14,373)		(17,262)
Less: Other reserves	(3,975)		(4,816)
Accounts receivable, net	$	497,339	$	495,228

Below is a rollforward of our allowance for credit losses for the fiscal year ended January 31, 2026.



	January 31, 2026		January 31, 2025

	(in thousands)
Balance as of beginning of year	$	17,262	$	25,916
Provision for credit losses	16,932		22,198
Write-offs	(19,821)		(30,852)
Balance as of end of year	$	14,373	$	17,262

Stockholders' Equity and Equity Incentive Plans - Summary of Restricted Stock Units Activity Under Equity Incentive Plan (Details) - RSUs	12 Months Ended
	Jan. 31, 2026 $ / shares shares
Unvested RSUs
Beginning balance (in shares) \| shares	23,870,513
Granted (in shares) \| shares	10,695,967
Vested (in shares) \| shares	(11,309,015)
Cancelled/forfeited (in shares) \| shares	(3,151,160)
Ending balance (in shares) \| shares	20,106,305
Weighted-Average Grant Date Fair Value Per Share
Beginning balance (in dollars per share) \| $ / shares	$ 73.48
Granted (in dollars per share) \| $ / shares	80.21
Vested (in dollars per share) \| $ / shares	76.45
Cancelled/forfeited (in dollars per share) \| $ / shares	72.94
Ending balance (in dollars per share) \| $ / shares	$ 75.51

Income Taxes - Current and Deferred Income Tax Provision (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Current:
Federal	$ 342,568	$ 323,625	$ 257,913
State	52,041	52,186	44,457
Foreign	22,493	20,086	9,159
Total current income tax expense	417,102	395,897	311,529
Deferred:
Federal	100,104	(78,476)	(88,110)
State	2,416	(12,875)	(20,201)
Foreign	2,515	800	(8,368)
Total deferred income tax expense	105,035	(90,551)	(116,679)
Total provision for income taxes	$ 522,137	$ 305,346	$ 194,850

Operating Leases - Additional Information (Details) $ in Millions	12 Months Ended
	Jan. 31, 2026 USD ($) option	Jan. 31, 2025 USD ($)	Jan. 31, 2024 USD ($)
Lessee, Lease, Description [Line Items]
Operating lease expense \| $	$ 27.0	$ 26.7	$ 24.9
Maximum
Lessee, Lease, Description [Line Items]
Lease contractual period (in years)	5 years
Minimum
Lessee, Lease, Description [Line Items]
Number of operating lease options \| option	1

Insider Trading Policies and Procedures	12 Months Ended
Insider Trading Policies and Procedures	Jan. 31, 2026
Insider Trading Policies and Procedures [Line Items]
Insider Trading Policies and Procedures Adopted	true

CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Statement of Comprehensive Income [Abstract]
Net income	$ 1,900,148	$ 1,010,238	$ 637,462
Other comprehensive income:
Unrealized gain on available-for-sale marketable securities, net of income tax expense of $1,154, $1,205, and $15,501 during the fiscal years ended January 31, 2026, 2025 and 2024, respectively	3,554	3,927	51,448
Comprehensive income	$ 1,903,702	$ 1,014,165	$ 688,910

- Definition

Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

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+ Details

Segment Information - Schedule of Significant Segment Expenses and Other Segment Items (Details) - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Segment Reporting Information [Line Items]
Revenue	$ 4,868,769	$ 4,665,433	$ 4,527,224
Stock-based compensation expense	760,776	931,309	1,057,161
Provision for income taxes	522,137	305,346	194,850
Net income	1,900,148	1,010,238	637,462
Operating Segments \| Reportable Segment
Segment Reporting Information [Line Items]
Revenue	4,868,769	4,665,433	4,527,224
Adjusted cost of revenue	987,252	984,916	908,283
Adjusted research and development	545,301	500,177	430,117
Adjusted sales and marketing	1,113,432	1,090,294	1,116,356
Adjusted general and administrative	255,594	252,152	297,580
Stock-based compensation expense	760,776	931,309	1,057,161
Interest income	(317,246)	(340,474)	(210,009)
Other segment items	(898,625)	(68,525)	95,424
Provision for income taxes	522,137	305,346	194,850
Net income	1,900,148	1,010,238	637,462
Eliminations and Reconciling Items
Segment Reporting Information [Line Items]
Net income	$ 0	$ 0	$ 0

Business Combinations - Schedule of Components of Identifiable Intangible Assets Acquired (Details) - BrightHire, Inc. $ in Thousands	Dec. 01, 2025 USD ($)
Intangible Asset, Acquired, Indefinite-Lived [Line Items]
Fair Value	$ 19,900
Developed technology
Intangible Asset, Acquired, Indefinite-Lived [Line Items]
Fair Value	$ 9,000
Useful Life	5 years
Customer relationships
Intangible Asset, Acquired, Indefinite-Lived [Line Items]
Fair Value	$ 9,800
Useful Life	5 years
Trade names
Intangible Asset, Acquired, Indefinite-Lived [Line Items]
Fair Value	$ 1,100
Useful Life	3 years

Business Combinations (Tables)

12 Months Ended

Jan. 31, 2026

Business Combination, Asset Acquisition, Transaction between Entities under Common Control, and Joint Venture Formation [Abstract]

Schedule of Purchase Consideration for Acquisition

In allocating the purchase consideration for the acquisition, the following table summarizes the amounts attributed to goodwill, identifiable intangible assets, and other net assets acquired:


	(in thousands)
Goodwill	$	73,657
Identifiable intangible assets	19,900
Other net assets acquired	4,397
Total purchase consideration	$	97,955

Schedule of Components of Identifiable Intangible Assets Acquired

The following table sets forth the components of identifiable intangible assets acquired and their estimated useful lives as of the date of acquisition:


	Fair Value		Useful Life
	(in thousands)		(years)
Developed technology	9,000		5.0
Customer relationships	9,800		5.0
Trade names	1,100		3.0
Identifiable intangible assets	$	19,900

Balance Sheet Components - Additional Information (Details) - USD ($) $ in Millions	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Depreciation and amortization expense	$ 118.9	$ 109.1	$ 91.9

Cover - USD ($) $ in Billions	12 Months Ended
Cover - USD ($) $ in Billions	Jan. 31, 2026	Feb. 13, 2026	Jul. 31, 2025
Entity Information [Line Items]
Document Type	10-K
Document Annual Report	true
Document Period End Date	Jan. 31, 2026
Current Fiscal Year End Date	--01-31
Document Transition Report	false
Entity File Number	001-38865
Entity Registrant Name	Zoom Communications, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	61-1648780
Entity Address, Address Line One	55 Almaden Boulevard
Entity Address, Address Line Two	6th Floor
Entity Address, City or Town	San Jose
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	95113
City Area Code	(888)
Local Phone Number	799-9666
Title of 12(b) Security	Class A Common Stock, $0.001 par value per share
Trading Symbol	ZM
Security Exchange Name	NASDAQ
Entity Well-known Seasoned Issuer	Yes
Entity Voluntary Filers	No
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
ICFR Auditor Attestation Flag	true
Document Financial Statement Error Correction	false
Entity Shell Company	false
Entity Public Float			$ 19.8
Documents Incorporated by Reference	Portions of the registrant's definitive Proxy Statement relating to the 2026 Annual Meeting of Stockholders are incorporated herein by reference in Part III of this Annual Report on Form 10-K to the extent stated herein. Such Proxy Statement will be filed with the Securities and Exchange Commission within 120 days of the registrant's fiscal year ended January 31, 2026.
Amendment Flag	false
Document Fiscal Year Focus	2026
Document Fiscal Period Focus	FY
Entity Central Index Key	0001585521
Class A
Entity Information [Line Items]
Entity Common Stock, Shares Outstanding		265,969,816
Class B
Entity Information [Line Items]
Entity Common Stock, Shares Outstanding		28,697,070

CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	12 Months Ended
	Jan. 31, 2026	Jan. 31, 2025	Jan. 31, 2024
Cash flows from operating activities:
Net income	$ 1,900,148	$ 1,010,238	$ 637,462
Adjustments to reconcile net income to net cash provided by operating activities:
Stock-based compensation expense	760,776	931,309	1,057,161
Deferred income taxes	105,035	(90,551)	(116,679)
Amortization of deferred contract acquisition costs	283,382	282,103	270,701
Gains on strategic investments, net	(969,822)	(177,142)	(109,770)
Depreciation and amortization	132,831	122,632	104,451
Provision for accounts receivable allowances	17,351	20,022	35,244
Unrealized foreign exchange (gains) losses	(11,405)	17,165	12,259
Non-cash operating lease cost	24,778	24,066	21,066
Charitable donation of common stock	20,904	0	0
Amortization of discount/premium on marketable securities	(28,910)	(71,636)	(50,770)
Other	22,307	4,048	(7,670)
Changes in operating assets and liabilities:
Accounts receivable	2,823	26,640	53,270
Prepaid expenses and other assets	(28,821)	(17,114)	(71,247)
Deferred contract acquisition costs	(295,949)	(246,727)	(214,657)
Accounts payable	(613)	(3,133)	(4,416)
Accrued expenses and other liabilities	19,761	62,277	51,974
Deferred revenue	63,186	79,995	(46,719)
Operating lease liabilities, net	(28,714)	(28,884)	(22,824)
Net cash provided by operating activities	1,989,048	1,945,308	1,598,836
Cash flows from investing activities:
Purchases of marketable securities	(4,824,598)	(4,622,104)	(4,083,968)
Maturities of marketable securities	4,064,393	3,610,274	3,131,419
Sales of marketable securities	684,371	47,482	1,191
Purchases of property and equipment	(64,961)	(136,560)	(126,953)
Purchases of strategic investments	(98,245)	(18,500)	(70,527)
Proceeds from sale of strategic investments	80,438	13,384	170,067
Cash paid for acquisitions, net of cash acquired	(119,796)	0	(204,918)
Purchases of intangible assets	(500)	0	0
Net cash used in investing activities	(278,898)	(1,106,024)	(1,183,689)
Cash flows from financing activities:
Cash paid for repurchases of common stock, including excise taxes	(1,620,691)	(1,093,878)	0
Proceeds from issuance of common stock for employee stock purchase plan	61,206	54,008	54,097
Proceeds from exercise of stock options	2,482	4,619	10,195
Proceeds from employee equity transactions (remitted) to be remitted to employees and tax authorities, net	(523)	7,174	(4,106)
Taxes paid related to net share settlement of equity awards	(247,832)	0	0
Net cash (used in) provided by financing activities	(1,805,358)	(1,028,077)	60,186
Effect of exchange rate changes on cash, cash equivalents, and restricted cash	17,572	(15,170)	(10,196)
Net (decrease) increase in cash, cash equivalents, and restricted cash	(77,636)	(203,963)	465,137
Cash, cash equivalents, and restricted cash—beginning of year	1,361,417	1,565,380	1,100,243
Cash, cash equivalents, and restricted cash—end of year	1,283,781	1,361,417	1,565,380
Supplemental disclosures of non-cash investing and financing information
Purchase of equipment during the period included in accounts payable and accrued expenses	15,204	20,393	16,206
Excise tax on share repurchases included in accrued expenses	8,648	1,240	0
Reconciliation of cash, cash equivalents, and restricted cash within the consolidated balance sheets to the amounts shown in the consolidated statements of cash flows above:
Cash and cash equivalents	1,272,877	1,349,380	1,558,252
Restricted cash, current included in prepaid expenses and other current assets	10,904	12,037	6,874
Restricted cash, noncurrent included in other assets, noncurrent	0	0	254
Total cash, cash equivalents, and restricted cash	$ 1,283,781	$ 1,361,417	$ 1,565,380

Schedule II: Valuation and Qualifying Accounts

12 Months Ended

Jan. 31, 2026

SEC Schedule, 12-09, Valuation and Qualifying Accounts [Abstract]

Schedule II: Valuation and Qualifying Accounts

The table below details the activity of the accounts receivable allowances and deferred tax asset valuation allowance for the fiscal years ended January 31, 2026, 2025, and 2024:


	Balance at Beginning of Year		Additions		Write-offs or Deductions		Balance at End of Year

	(in thousands)
Year ended January 31, 2026
Accounts receivable allowances	$	22,078	$	22,688	$	(26,418)	$	18,348
Deferred tax asset valuation allowance	$	28,990	$	—	$	(17,964)	$	11,026
Year ended January 31, 2025
Accounts receivable allowances	$	32,371	$	27,236	$	(37,529)	$	22,078
Deferred tax asset valuation allowance	$	35,949	$	—	$	(6,959)	$	28,990
Year ended January 31, 2024
Accounts receivable allowances	$	33,206	$	52,730	$	(53,565)	$	32,371
Deferred tax asset valuation allowance	$	53,570	$	599	$	(18,220)	$	35,949