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Income Taxes - Provision for Income Taxes (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Income Tax Disclosure [Abstract]
Income before provision for income taxes	$ 280,412	$ 185,826	$ 865,265	$ 479,429
Provision for income taxes	$ 73,362	$ 44,614	$ 222,892	$ 140,799
Effective tax rate	26.20%	24.00%	25.80%	29.40%

- Definition

Amount of income (loss) from continuing operations, including income (loss) from equity method investments, before deduction of income tax expense (benefit), and income (loss) attributable to noncontrolling interest.

+ References

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+ Details

- Definition

Amount of current income tax expense (benefit) and deferred income tax expense (benefit) pertaining to continuing operations.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 270
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-Name Accounting Standards Codification
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-URI https://asc.fasb.org/1943274/2147482964/270-10-50-1

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+ Details

Stockholders’ Equity and Equity Incentive Plans (Tables)

9 Months Ended

Oct. 31, 2024

Stockholders' Equity Note [Abstract]

Schedule of Stock Option Activity Under Equity Incentive Plan

A summary of stock option activity under our equity incentive plan and related information is as follows:


	Stock Options
	Outstanding Stock Options	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Life (Years)	Aggregate Intrinsic Value

	(in thousands, except share, life, and per share data)
Balance as of January 31, 2024	3,314,228	$	8.21	3.9	$	189,921
Exercised	(485,133)	$	7.73		$	28,025
Canceled/forfeited/expired	(6,188)	$	92.67
Outstanding and exercisable as of October 31, 2024	2,822,907	$	8.11	3.1	$	189,950

Schedule of Restricted Stock Units (RSUs) Activity Under Equity Incentive Plan

A summary of RSU activity under our equity incentive plan and related information is as follows:


	RSUs
	RSUs	Weighted- Average Grant Date Fair Value Per Share
Unvested as of January 31, 2024	26,040,557	$	83.14
Granted	11,373,214	$	64.22

Vested	(9,521,433)	$	86.00
Canceled/forfeited	(2,968,603)	$	78.52
Unvested as of October 31, 2024	24,923,735	$	73.97

Schedule of Stock-Based Compensation Expense by Line Item

The stock-based compensation expense by line item in the accompanying condensed consolidated statements of operations is summarized as follows:


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023

	(in thousands)
Cost of revenue	$	30,439	$	35,514	$	93,313	$	111,138
Research and development	89,836		86,662		254,002		250,165
Sales and marketing	80,738		86,593		242,197		293,104
General and administrative	39,982		50,165		118,858		148,381
Total stock-based compensation expense	$	240,995	$	258,934	$	708,370	$	802,788
Benefit from income taxes	(44,279)		(48,646)		(131,495)		(147,089)
Total stock-based compensation expense recorded to net income	$	196,716	$	210,288	$	576,875	$	655,699

Net Income Per Share - Summary of Potential Shares of Common Stock Excluded from Computation of Diluted Net Income Per Share Attributable to Common Stockholders (Details) - shares	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Class A
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	6,171,686	9,544,793	11,680,354	11,453,915
Class A \| Unvested RSUs
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	4,807,914	7,869,069	10,000,405	9,345,635
Class A \| Purchase rights committed under the ESPP
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	1,267,606	1,573,013	1,581,479	1,996,477
Class A \| Outstanding stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	96,166	102,711	98,470	111,803
Class A \| Shares Reserved for Transfer to Nonprofit Organizations
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)			405,156	405,156
Class B
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	0	0	0	0
Class B \| Unvested RSUs
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	0	0	0	0
Class B \| Purchase rights committed under the ESPP
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	0	0	0	0
Class B \| Outstanding stock options
Earnings Per Share, Basic, by Common Class, Including Two Class Method [Line Items]
Antidilutive securities excluded from computation of earnings per share, amount (in shares)	0	0	0	0

Restructuring Activities (Tables)

9 Months Ended

Oct. 31, 2024

Restructuring and Related Activities [Abstract]

Schedule of Restructuring Expenses

The following table summarizes our restructuring expenses that were recorded as an operating expense in the condensed consolidated statement of operations for the nine months ended October 31, 2023:


	Nine Months Ended October 31, 2023
	(in thousands)
Cost of revenue	$	7,119
Research and development	19,629
Sales and marketing	32,930
General and administrative	13,315
Total restructuring costs	$	72,993

Balance Sheet Components - Other Liabilities Noncurrent (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Sales and other non-income tax liabilities	$ 43,672	$ 42,254
Long-term income tax liabilities	44,830	33,864
Other	4,958	5,260
Other liabilities, noncurrent	$ 93,460	$ 81,378

Revenue Recognition - Contract Balances (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023	Jan. 31, 2024
Revenue from Contract with Customer [Abstract]
Unbilled accounts receivable	$ 122.6		$ 122.6		$ 124.8
Revenue recognized included in deferred revenue	$ 626.5	$ 600.8	$ 1,165.9	$ 1,159.6

Subsequent Events	9 Months Ended
Subsequent Events	Oct. 31, 2024
Subsequent Events [Abstract]
Subsequent Events	Subsequent Events We have evaluated subsequent events from the balance sheet date through November 26, 2024, the date at which the condensed consolidated financial statements were available to be issued. In November 2024, our Board of Directors authorized the repurchase of an additional $1.2 billion of our outstanding Class A common stock. Repurchases of our Class A common stock may be effected, from time to time, either on the open market (including pre-set trading plans), in privately negotiated transactions, and other transactions in accordance with applicable securities laws. The timing and the amount of any repurchased Class A common stock will be determined by our management based on its evaluation of market conditions and other factors. The repurchase program will be funded using our working capital. Any repurchased shares of Class A common stock will be retired. The repurchase program does not obligate us to acquire any particular amount of Class A common stock, and the repurchase program may be suspended or discontinued at any time at our discretion. This authorization is in addition to the amount remaining under the prior authorization for the share repurchase program. As of November 26, 2024, approximately $2.0 billion of the total repurchase authorizations remained available.

Balance Sheet Components - Property and Equipment (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 642,480	$ 530,021
Less: accumulated depreciation and amortization	(301,730)	(236,317)
Property and equipment, net	340,750	293,704
Servers
Property, Plant and Equipment [Line Items]
Property and equipment, gross	412,399	340,868
Software
Property, Plant and Equipment [Line Items]
Property and equipment, gross	122,465	95,409
Computer and office equipment
Property, Plant and Equipment [Line Items]
Property and equipment, gross	45,634	44,571
Leasehold improvements
Property, Plant and Equipment [Line Items]
Property and equipment, gross	56,713	43,981
Furniture and fixtures
Property, Plant and Equipment [Line Items]
Property and equipment, gross	$ 5,269	$ 5,192

Fair Value Measurements (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Financial Assets:
Marketable securities	$ 6,428,214	$ 5,404,233
Privately held debt securities included in strategic investments	4,437	3,828
Commercial paper
Financial Assets:
Marketable securities	18,707	41,564
Agency bonds
Financial Assets:
Marketable securities	1,414,848	1,666,683
Corporate and other debt securities
Financial Assets:
Marketable securities	722,001	663,159
U.S. government agency securities
Financial Assets:
Marketable securities	4,104,053	3,004,842
Fair Value, Recurring Basis
Financial Assets:
Cash equivalents	819,059	974,599
Marketable securities	6,428,214	5,404,233
Publicly held equity securities included in strategic investments	30,520	23,160
Privately held debt securities included in strategic investments	4,437	3,828
Total financial assets	7,282,482	6,406,074
Fair Value, Recurring Basis \| Commercial paper
Financial Assets:
Marketable securities	18,707	41,564
Fair Value, Recurring Basis \| Agency bonds
Financial Assets:
Marketable securities	1,414,848	1,666,683
Fair Value, Recurring Basis \| Corporate and other debt securities
Financial Assets:
Marketable securities	722,001	663,159
Fair Value, Recurring Basis \| U.S. government agency securities
Financial Assets:
Marketable securities	4,104,053	3,004,842
Fair Value, Recurring Basis \| Treasury bills
Financial Assets:
Marketable securities	168,605	27,985
Fair Value, Recurring Basis \| Certificates of deposit
Financial Assets:
Certificate of deposit included in prepaid expenses and other current assets	252
Certificates of deposit included in other assets, noncurrent		254
Fair Value, Recurring Basis \| Money market funds
Financial Assets:
Cash equivalents	774,293	851,100
Fair Value, Recurring Basis \| Treasury bills
Financial Assets:
Cash equivalents	43,775	100,629
Fair Value, Recurring Basis \| Commercial paper
Financial Assets:
Cash equivalents	991
Fair Value, Recurring Basis \| Corporate debt securities
Financial Assets:
Cash equivalents		2,715
Fair Value, Recurring Basis \| Agency bonds
Financial Assets:
Cash equivalents		20,155
Fair Value, Recurring Basis \| Level 1
Financial Assets:
Cash equivalents	774,293	851,100
Marketable securities	0	0
Publicly held equity securities included in strategic investments	30,520	23,160
Privately held debt securities included in strategic investments	0	0
Total financial assets	804,813	874,260
Fair Value, Recurring Basis \| Level 1 \| Commercial paper
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 1 \| Agency bonds
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 1 \| Corporate and other debt securities
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 1 \| U.S. government agency securities
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 1 \| Treasury bills
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 1 \| Certificates of deposit
Financial Assets:
Certificate of deposit included in prepaid expenses and other current assets	0
Certificates of deposit included in other assets, noncurrent		0
Fair Value, Recurring Basis \| Level 1 \| Money market funds
Financial Assets:
Cash equivalents	774,293	851,100
Fair Value, Recurring Basis \| Level 1 \| Treasury bills
Financial Assets:
Cash equivalents	0	0
Fair Value, Recurring Basis \| Level 1 \| Commercial paper
Financial Assets:
Cash equivalents	0
Fair Value, Recurring Basis \| Level 1 \| Corporate debt securities
Financial Assets:
Cash equivalents		0
Fair Value, Recurring Basis \| Level 1 \| Agency bonds
Financial Assets:
Cash equivalents		0
Fair Value, Recurring Basis \| Level 2
Financial Assets:
Cash equivalents	44,766	123,499
Marketable securities	6,428,214	5,404,233
Publicly held equity securities included in strategic investments	0	0
Privately held debt securities included in strategic investments	0	0
Total financial assets	6,473,232	5,527,986
Fair Value, Recurring Basis \| Level 2 \| Commercial paper
Financial Assets:
Marketable securities	18,707	41,564
Fair Value, Recurring Basis \| Level 2 \| Agency bonds
Financial Assets:
Marketable securities	1,414,848	1,666,683
Fair Value, Recurring Basis \| Level 2 \| Corporate and other debt securities
Financial Assets:
Marketable securities	722,001	663,159
Fair Value, Recurring Basis \| Level 2 \| U.S. government agency securities
Financial Assets:
Marketable securities	4,104,053	3,004,842
Fair Value, Recurring Basis \| Level 2 \| Treasury bills
Financial Assets:
Marketable securities	168,605	27,985
Fair Value, Recurring Basis \| Level 2 \| Certificates of deposit
Financial Assets:
Certificate of deposit included in prepaid expenses and other current assets	252
Certificates of deposit included in other assets, noncurrent		254
Fair Value, Recurring Basis \| Level 2 \| Money market funds
Financial Assets:
Cash equivalents	0	0
Fair Value, Recurring Basis \| Level 2 \| Treasury bills
Financial Assets:
Cash equivalents	43,775	100,629
Fair Value, Recurring Basis \| Level 2 \| Commercial paper
Financial Assets:
Cash equivalents	991
Fair Value, Recurring Basis \| Level 2 \| Corporate debt securities
Financial Assets:
Cash equivalents		2,715
Fair Value, Recurring Basis \| Level 2 \| Agency bonds
Financial Assets:
Cash equivalents		20,155
Fair Value, Recurring Basis \| Level 3
Financial Assets:
Cash equivalents	0	0
Marketable securities	0	0
Publicly held equity securities included in strategic investments	0	0
Privately held debt securities included in strategic investments	4,437	3,828
Total financial assets	4,437	3,828
Fair Value, Recurring Basis \| Level 3 \| Commercial paper
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 3 \| Agency bonds
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 3 \| Corporate and other debt securities
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 3 \| U.S. government agency securities
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 3 \| Treasury bills
Financial Assets:
Marketable securities	0	0
Fair Value, Recurring Basis \| Level 3 \| Certificates of deposit
Financial Assets:
Certificate of deposit included in prepaid expenses and other current assets	0
Certificates of deposit included in other assets, noncurrent		0
Fair Value, Recurring Basis \| Level 3 \| Money market funds
Financial Assets:
Cash equivalents	0	0
Fair Value, Recurring Basis \| Level 3 \| Treasury bills
Financial Assets:
Cash equivalents	0	0
Fair Value, Recurring Basis \| Level 3 \| Commercial paper
Financial Assets:
Cash equivalents	$ 0
Fair Value, Recurring Basis \| Level 3 \| Corporate debt securities
Financial Assets:
Cash equivalents		0
Fair Value, Recurring Basis \| Level 3 \| Agency bonds
Financial Assets:
Cash equivalents		$ 0

Revenue Recognition

9 Months Ended

Oct. 31, 2024

Revenue from Contract with Customer [Abstract]

Revenue Recognition

Disaggregation of Revenue

The following table summarizes revenue by region based on the billing address of customers:


	Three Months Ended October 31,								Nine Months Ended October 31,
	2024				2023				2024				2023
	Amount		Percentage of Revenue		Amount		Percentage of Revenue		Amount		Percentage of Revenue		Amount		Percentage of Revenue

	(in thousands, except percentages)
Americas	$	846,289	71.9	%	$	814,311	71.6	%	$	2,500,700	71.8	%	$	2,407,333	71.2	%
Asia Pacific (“APAC”)	144,339		12.3		143,917		12.7		424,968		12.2		429,703		12.7
Europe, Middle East, and Africa (“EMEA”)	186,913		15.8		178,499		15.7		555,627		16.0		543,731		16.1
Total	$	1,177,541	100.0	%	$	1,136,727	100.0	%	$	3,481,295	100.0	%	$	3,380,767	100.0	%

Contract Balances

We receive payments from customers based on a billing schedule as established in our customer contracts. Accounts receivable are recorded when we contractually have the right to consideration. In some arrangements, a right to consideration for our performance under the customer contract may occur before invoicing to the customer, resulting in an unbilled accounts receivable. The amount of unbilled accounts receivable included within accounts receivable, net was $122.6 million and $124.8 million as of October 31, 2024 and January 31, 2024, respectively, and the amount of unbilled accounts receivable included within other assets, noncurrent was immaterial as of October 31, 2024 and January 31, 2024.

Contract liabilities consist of deferred revenue. Revenue is deferred when we have the right to invoice in advance of performance under a customer contract. The current portion of deferred revenue balances is recognized over the next 12 months. The amount of revenue recognized during the three months ended October 31, 2024 and 2023 that was included in deferred revenue at the beginning of each period was $626.5 million and $600.8 million, respectively, and $1,165.9 million and $1,159.6 million during the nine months ended October 31, 2024 and 2023, respectively.

Remaining Performance Obligations

The terms of our subscription agreements are monthly, annual, and multiyear, and we may bill for the full term in advance or on an annual, quarterly, or monthly basis, depending on the billing terms with customers. As of October 31, 2024, the aggregate amount of the transaction price allocated to our remaining performance obligations was $3,740.7 million, which consists of both billed consideration in the amount of $1,379.0 million and unbilled consideration in the amount of $2,361.7 million that we expect to recognize as revenue. We expect to recognize 61% of our remaining performance obligations as revenue over the next 12 months and the remainder thereafter.

- Definition

The entire disclosure of revenue from contract with customer to transfer good or service and to transfer nonfinancial asset. Includes, but is not limited to, disaggregation of revenue, credit loss recognized from contract with customer, judgment and change in judgment related to contract with customer, and asset recognized from cost incurred to obtain or fulfill contract with customer. Excludes insurance and lease contracts.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-9

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 10
-Publisher FASB
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+ Details

Investments - Summary of Marketable Securities (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Marketable Securities [Line Items]
Amortized Cost	$ 6,420,007	$ 5,403,503
Gross Unrealized Gains	15,304	11,446
Gross Unrealized Losses	(7,097)	(10,716)
Estimated Fair Value	6,428,214	5,404,233
Commercial paper
Marketable Securities [Line Items]
Amortized Cost	18,707	41,564
Gross Unrealized Gains	0	0
Gross Unrealized Losses	0	0
Estimated Fair Value	18,707	41,564
Agency bonds
Marketable Securities [Line Items]
Amortized Cost	1,413,493	1,667,601
Gross Unrealized Gains	2,199	2,426
Gross Unrealized Losses	(844)	(3,344)
Estimated Fair Value	1,414,848	1,666,683
Corporate and other debt securities
Marketable Securities [Line Items]
Amortized Cost	719,929	663,122
Gross Unrealized Gains	2,505	1,161
Gross Unrealized Losses	(433)	(1,124)
Estimated Fair Value	722,001	663,159
U.S. government agency securities
Marketable Securities [Line Items]
Amortized Cost	4,099,278	3,003,224
Gross Unrealized Gains	10,580	7,859
Gross Unrealized Losses	(5,805)	(6,241)
Estimated Fair Value	4,104,053	3,004,842
Treasury bills
Marketable Securities [Line Items]
Amortized Cost	168,600	27,992
Gross Unrealized Gains	20	0
Gross Unrealized Losses	(15)	(7)
Estimated Fair Value	$ 168,605	$ 27,985

Fair Value Measurements

9 Months Ended

Oct. 31, 2024

Fair Value Disclosures [Abstract]

Fair Value Measurements

The following tables present information about our financial instruments that are measured at fair value on a recurring basis and indicate the fair value hierarchy of the valuation inputs utilized to determine such fair value:


	As of October 31, 2024
	Fair Value		Level 1		Level 2		Level 3

	(in thousands)
Financial Assets:
Money market funds	$	774,293	$	774,293	$	—	$	—
Treasury bills	43,775		—		43,775		—
Commercial paper	991		—		991		—

Cash equivalents	819,059		774,293		44,766		—
Commercial paper	18,707		—		18,707		—
Agency bonds	1,414,848		—		1,414,848		—
Corporate and other debt securities	722,001		—		722,001		—
U.S. government agency securities	4,104,053		—		4,104,053		—
Treasury bills	168,605		—		168,605		—
Marketable securities	6,428,214		—		6,428,214		—
Certificate of deposit included in prepaid expenses and other current assets	252		—		252		—


Publicly held equity securities included in strategic investments	30,520		30,520		—		—
Privately held debt securities included in strategic investments	4,437		—		—		4,437
Total financial assets	$	7,282,482	$	804,813	$	6,473,232	$	4,437


	As of January 31, 2024
	Fair Value		Level 1		Level 2		Level 3

	(in thousands)
Financial Assets:
Money market funds	$	851,100	$	851,100	$	—	$	—
Treasury bills	100,629		—		100,629		—
Corporate debt securities	2,715		—		2,715		—
Agency bonds	20,155		—		20,155		—
Cash equivalents	974,599		851,100		123,499		—
Commercial paper	41,564		—		41,564		—
Agency bonds	1,666,683		—		1,666,683		—
Corporate and other debt securities	663,159		—		663,159		—
U.S. government agency securities	3,004,842		—		3,004,842		—
Treasury bills	27,985		—		27,985		—
Marketable securities	5,404,233		—		5,404,233		—


Certificates of deposit included in other assets, noncurrent	254		—		254		—
Publicly held equity securities included in strategic investments	23,160		23,160		—		—
Privately held debt securities included in strategic investments	3,828		—		—		3,828
Total financial assets	$	6,406,074	$	874,260	$	5,527,986	$	3,828

We classify our highly liquid money market funds and publicly held equity securities within Level 1 of the fair value hierarchy because they are valued based on quoted market prices in active markets. We classify our commercial paper, agency bonds, corporate and other debt securities, U.S. government agency securities, treasury bills, and certificates of deposit within Level 2 because they are valued using inputs other than quoted prices that are directly or indirectly observable in the market, including readily available pricing sources for the identical underlying security, which may not be actively traded. We classify our privately held debt securities as Level 3 due to the lack of relevant observable market data over fair value inputs, such as the probability weighting of the various scenarios that can impact settlement of the arrangement.

- Definition

The entire disclosure for the fair value of financial instruments (as defined), including financial assets and financial liabilities (collectively, as defined), and the measurements of those instruments as well as disclosures related to the fair value of non-financial assets and liabilities. Such disclosures about the financial instruments, assets, and liabilities would include: (1) the fair value of the required items together with their carrying amounts (as appropriate); (2) for items for which it is not practicable to estimate fair value, disclosure would include: (a) information pertinent to estimating fair value (including, carrying amount, effective interest rate, and maturity, and (b) the reasons why it is not practicable to estimate fair value; (3) significant concentrations of credit risk including: (a) information about the activity, region, or economic characteristics identifying a concentration, (b) the maximum amount of loss the entity is exposed to based on the gross fair value of the related item, (c) policy for requiring collateral or other security and information as to accessing such collateral or security, and (d) the nature and brief description of such collateral or security; (4) quantitative information about market risks and how such risks are managed; (5) for items measured on both a recurring and nonrecurring basis information regarding the inputs used to develop the fair value measurement; and (6) for items presented in the financial statement for which fair value measurement is elected: (a) information necessary to understand the reasons for the election, (b) discussion of the effect of fair value changes on earnings, (c) a description of [similar groups] items for which the election is made and the relation thereof to the balance sheet, the aggregate carrying value of items included in the balance sheet that are not eligible for the election; (7) all other required (as defined) and desired information.

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 55
-Paragraph 107
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482078/820-10-55-107

Reference 2: http://www.xbrl.org/2003/role/exampleRef
-Topic 820
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-URI https://asc.fasb.org/1943274/2147482106/820-10-50-2E

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+ Details

Investments - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023	Jan. 31, 2024
Investments, Debt and Equity Securities [Abstract]
Unrealized losses for securities in unrealized loss position for less than 12 months	$ 6.6		$ 6.6		$ 6.0
Unrealized losses for securities in unrealized loss position for 12 months or longer	0.5		0.5		$ 4.8
Available-for-sale, realized gains or losses	$ 0.0	$ 0.0	$ 0.0	$ 0.0

Restructuring Activities - Schedule of Restructuring Expenses (Details) - USD ($)	3 Months Ended	9 Months Ended
	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Restructuring Cost and Reserve [Line Items]
Total restructuring costs	$ 0	$ 0	$ 72,993,000
Cost of revenue
Restructuring Cost and Reserve [Line Items]
Total restructuring costs			7,119,000
Research and development
Restructuring Cost and Reserve [Line Items]
Total restructuring costs			19,629,000
Sales and marketing
Restructuring Cost and Reserve [Line Items]
Total restructuring costs			32,930,000
General and administrative
Restructuring Cost and Reserve [Line Items]
Total restructuring costs			$ 13,315,000

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

Investments - Strategic Investments (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Debt securities	$ 4,437	$ 3,828
Fair value of strategic investments	34,957	26,988
Measurement Alternative	311,275	285,509
Equity Method	98,421	96,725
Total equity securities	440,216	405,394
Total strategic investments	444,653	409,222
Fair Value
Fair Value, Balance Sheet Grouping, Financial Statement Captions [Line Items]
Equity securities	30,520	23,160
Debt securities	$ 4,437	$ 3,828

- Definition

Fair value of investment other than investment in equity security, investment in debt security and equity method investment. Includes, but is not limited to, investment in certain entities that calculate net asset value per share. Example includes, but is not limited to, investment in hedge fund, venture capital fund, private equity fund, and real estate partnership or fund.

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 820
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-Name Accounting Standards Codification
-Section 50
-Paragraph 2
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Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
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Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 820
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 6A
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482106/820-10-50-6A

+ Details

Restructuring Activities - Additional Information (Details) - USD ($)		3 Months Ended	9 Months Ended
	Feb. 07, 2023	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023	Jan. 31, 2024
Restructuring Cost and Reserve [Line Items]
Restructuring costs		$ 0	$ 0	$ 72,993,000
Restructuring liability			$ 0		$ 0
Employee Transition, Severance Payments, and Employee Benefits
Restructuring Cost and Reserve [Line Items]
Restructuring costs				54,400,000
Stock-Based Compensation Awards
Restructuring Cost and Reserve [Line Items]
Restructuring costs				17,300,000
Other Related Expenses
Restructuring Cost and Reserve [Line Items]
Restructuring costs				$ 1,300,000
The Plan
Restructuring Cost and Reserve [Line Items]
Reduction in current workforce	15.00%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

Investments

9 Months Ended

Oct. 31, 2024

Investments, Debt and Equity Securities [Abstract]

Investments

Marketable Securities

As of October 31, 2024 and January 31, 2024, our marketable securities consisted of the following:


	As of October 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value

	(in thousands)





Commercial paper	$	18,707	$	—	$	—	$	18,707
Agency bonds	1,413,493		2,199		(844)		1,414,848
Corporate and other debt securities	719,929		2,505		(433)		722,001
U.S. government agency securities	4,099,278		10,580		(5,805)		4,104,053
Treasury bills	168,600		20		(15)		168,605
Marketable securities	$	6,420,007	$	15,304	$	(7,097)	$	6,428,214


	As of January 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value

	(in thousands)


Commercial paper	$	41,564	$	—	$	—	$	41,564
Agency bonds	1,667,601		2,426		(3,344)		1,666,683
Corporate and other debt securities	663,122		1,161		(1,124)		663,159
U.S. government agency securities	3,003,224		7,859		(6,241)		3,004,842
Treasury bills	27,992		—		(7)		27,985
Marketable securities	$	5,403,503	$	11,446	$	(10,716)	$	5,404,233

Unrealized losses for securities that have been in an unrealized loss position for less than 12 months were $6.6 million and $6.0 million as of October 31, 2024 and January 31, 2024, respectively. Unrealized losses for securities that have been in an unrealized loss position for 12 months or longer were $0.5 million and $4.8 million as of October 31, 2024 and January 31, 2024, respectively. We review the individual securities that have unrealized losses on a regular basis to evaluate whether or not any security has experienced, or is expected to experience, credit losses resulting in the decline in fair value. We evaluate, among other factors, whether we have the intention to sell any of these marketable securities and whether it is more likely than not that we will be required to sell any of them before recovery of the amortized cost basis. We have not recorded an allowance for credit losses, as we believe any such losses would be immaterial based on the high-grade credit rating for each of our marketable securities as of the end of each period. There were no material realized gains or losses from available-for-sale securities that were reclassified out of accumulated other comprehensive loss for the three and nine months ended October 31, 2024 and 2023.

The following table presents the contractual maturities of our marketable securities as of October 31, 2024 and January 31, 2024:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Less than one year	$	3,462,229	$	2,883,598
Due in one to five years	2,965,985		2,520,635
Total	$	6,428,214	$	5,404,233

Strategic Investments

Strategic investments by form and measurement category as of October 31, 2024 were as follows:


	Measurement Category
	Fair Value		Measurement Alternative		Equity Method		Total

	(in thousands)
Equity securities	$	30,520	$	311,275	$	98,421	$	440,216
Debt securities	4,437		—		—		4,437
Strategic investments	$	34,957	$	311,275	$	98,421	$	444,653

Strategic investments by form and measurement category as of January 31, 2024 were as follows:


	Measurement Category
	Fair Value		Measurement Alternative		Equity Method		Total

	(in thousands)
Equity securities	$	23,160	$	285,509	$	96,725	$	405,394
Debt securities	3,828		—		—		3,828
Strategic investments	$	26,988	$	285,509	$	96,725	$	409,222

Summary of Business and Significant Accounting Policies (Policies)	9 Months Ended
	Oct. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Basis of Presentation	Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and applicable regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting, and include the accounts of Zoom Communications, Inc., its subsidiaries, and variable interest entities for which we are the primary beneficiary. All intercompany balances and transactions have been eliminated in consolidation. The condensed consolidated balance sheet as of January 31, 2024 included herein was derived from the audited financial statements as of that date, but does not include all disclosures, including certain notes required by GAAP on an annual reporting basis. The unaudited condensed consolidated financial statements reflect all normal recurring adjustments necessary to present fairly the balance sheets, statements of operations, statements of comprehensive income, statements of stockholders’ equity, and statements of cash flows for the interim periods, but are not necessarily indicative of the results of operations to be anticipated for the full fiscal year or any future period.
Use of Estimates	Use of Estimates The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenue and expenses during the reporting period. Significant items subject to such estimates and assumptions include, but are not limited to, the estimated expected benefit period for deferred contract acquisition costs, stock-based compensation expense, the fair value of marketable securities, acquired intangible assets and goodwill, the valuation of deferred income tax assets and uncertain tax positions, and accruals and contingencies. Actual results could materially differ from those estimates.
Stock-Based Compensation	Stock-Based Compensation Stock-based compensation expense related to stock awards with only service conditions, including stock options, RSUs, and shares issued pursuant to our employee stock purchase plan (“ESPP”), are measured based on the fair value of the awards granted and recognized as an expense on a straight-line basis over the requisite service period. For RSUs with service and performance conditions, expense is recognized over the requisite service period if it is probable the performance condition will be achieved. The probability of achievement is assessed quarterly, and the effect of any change in the estimated number of performance-based awards expected to vest is recognized in the period in which those estimates are revised as a cumulative catch-up adjustment to stock-based compensation expense. The fair value of each option and ESPP award is estimated on the grant date using the Black-Scholes option pricing model. The Black-Scholes option pricing model requires the use of assumptions, including the fair value of the underlying common stock, the expected term of the award, the expected volatility of the price of our common stock, risk-free interest rates, and the expected dividend yield of our common stock. The fair value of each RSU award is based on the fair value of the underlying common stock as of the grant date. The assumptions used to determine the fair value of the stock awards represent management’s best estimates. These estimates involve inherent uncertainties and the application of management’s judgment. We account for forfeitures as they occur instead of estimating the number of awards expected to be forfeited.
Recent Accounting Pronouncements Not Yet Adopted	Recent Accounting Pronouncements Not Yet Adopted In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which aims to improve financial reporting by requiring disclosure of incremental segment information on an annual and interim basis to enable investors to develop more decision-useful financial analyses. ASU 2023-07 is effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024. Early adoption is permitted. This ASU will likely result in us including the additional required disclosures when adopted. We are currently evaluating the impact from the adoption of this ASU on our consolidated financial statements and will adopt it for the year ending January 31, 2025. In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which aims to improve the transparency of income tax disclosures by requiring consistent categories and greater disaggregation of information in the rate reconciliation and income taxes paid disaggregated by jurisdiction. ASU 2023-09 is effective for fiscal years beginning after December 15, 2024 and early adoption is permitted. We are currently evaluating the impact from the adoption of this ASU on our consolidated financial statements. In November 2024, the FASB issued ASU No. 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses, which aims to improve the disclosures about a public business entity’s expenses by requiring more detailed information about the types of expenses in commonly presented expense captions. ASU 2024-03 is effective for fiscal years beginning after December 15, 2026 and early adoption is permitted. We are currently evaluating the impact from the adoption of this ASU on our consolidated financial statements.

- Definition

Disclosure of accounting policy for award under share-based payment arrangement. Includes, but is not limited to, methodology and assumption used in measuring cost.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 718
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (f)(1)
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+ Details

Stockholders’ Equity and Equity Incentive Plans - Additional Information (Details)	3 Months Ended	9 Months Ended
	Oct. 31, 2024 USD ($) plan $ / shares shares	Oct. 31, 2024 USD ($) plan $ / shares shares	Nov. 26, 2024 USD ($)	Feb. 29, 2024 USD ($)	Jan. 31, 2024 $ / shares shares
Class of Stock [Line Items]
Common stock, par value (in dollars per share) \| $ / shares	$ 0.001	$ 0.001			$ 0.001
Remaining authorized amount	$ 760,700,000	$ 760,700,000
Number of equity incentive plans \| plan	2	2
Unrecognized stock-based compensation expenses related to outstanding unvested stock options (in shares)	$ 0	$ 0
Subsequent Event
Class of Stock [Line Items]
Remaining authorized amount			$ 2,000,000,000
RSUs
Class of Stock [Line Items]
Unrecognized stock-based compensation expenses	1,584,800,000	$ 1,584,800,000
Unrecognized stock-based compensation excepted to be recognized over a weighted-average period (in years)		2 years 6 months
Awards granted (in shares) \| shares		11,373,214
RSUs with Service and Performance Criteria
Class of Stock [Line Items]
Awards granted (in shares) \| shares		1,700,000
Vesting percentage		100.00%
RSUs with Service and Performance Criteria \| Minimum
Class of Stock [Line Items]
Vesting percentage		0.00%
RSUs with Service and Performance Criteria \| Maximum
Class of Stock [Line Items]
Vesting percentage		100.00%
Employee Stock Purchase Plan
Class of Stock [Line Items]
Unrecognized stock-based compensation expenses	$ 38,600,000	$ 38,600,000
Unrecognized stock-based compensation excepted to be recognized over a weighted-average period (in years)		1 year 4 months 24 days
Class A Common Stock
Class of Stock [Line Items]
Common stock, authorized (in shares) \| shares	2,000,000,000	2,000,000,000			2,000,000,000
Common stock, par value (in dollars per share) \| $ / shares	$ 0.001	$ 0.001
Stock repurchase plan, authorized amount				$ 1,500,000,000
Stock repurchased and retired during period (in shares) \| shares	4,377,296	11,606,691
Stock repurchased and retired during period	$ 301,600,000	$ 739,300,000
Class A Common Stock \| Subsequent Event
Class of Stock [Line Items]
Stock repurchase plan, authorized amount			$ 1,200,000,000
Class B Common Stock
Class of Stock [Line Items]
Common stock, authorized (in shares) \| shares	300,000,000	300,000,000			300,000,000
Common stock, par value (in dollars per share) \| $ / shares	$ 0.001	$ 0.001

CONDENSED CONSOLIDATED STATEMENTS OF OPERATIONS - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Income Statement [Abstract]
Revenue	$ 1,177,541	$ 1,136,727	$ 3,481,295	$ 3,380,767
Cost of revenue	283,881	270,988	842,272	801,494
Gross profit	893,660	865,739	2,639,023	2,579,273
Operating expenses:
Research and development	222,980	196,832	635,294	597,905
Sales and marketing	361,703	374,378	1,068,481	1,170,255
General and administrative	126,137	125,140	347,016	454,364
Total operating expenses	710,820	696,350	2,050,791	2,222,524
Income from operations	182,840	169,389	588,232	356,749
Gains (losses) on strategic investments, net	6,324	(25,471)	26,785	8,474
Other income, net	91,248	41,908	250,248	114,206
Income before provision for income taxes	280,412	185,826	865,265	479,429
Provision for income taxes	73,362	44,614	222,892	140,799
Net income	$ 207,050	$ 141,212	$ 642,373	$ 338,630
Net income per share:
Basic (in dollars per share)	$ 0.67	$ 0.47	$ 2.08	$ 1.13
Diluted (in dollars per share)	$ 0.66	$ 0.45	$ 2.04	$ 1.10
Weighted-average shares used in computing net income per share:
Basic (in shares)	307,529,696	302,493,182	308,443,893	299,037,999
Diluted (in shares)	314,191,269	310,389,905	314,514,244	306,852,190

Summary of Business and Significant Accounting Policies	9 Months Ended
Summary of Business and Significant Accounting Policies	Oct. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Summary of Business and Significant Accounting Policies	Summary of Business and Significant Accounting Policies Description of Business On November 25, 2024, we changed our corporate name from Zoom Video Communications, Inc. to Zoom Communications, Inc. Zoom Communications, Inc. and its subsidiaries (collectively, “Zoom,” the “Company,” “we,” “us,” or “our”) provide a workplace collaboration platform that connects people through frictionless and secure meetings, phone, chat, content sharing and more. We were incorporated in the state of Delaware in April 2011, and are headquartered in San Jose, California. Fiscal Year Our fiscal year ends on January 31. References to fiscal year 2025, for example, refer to the fiscal year ending January 31, 2025. Basis of Presentation The accompanying unaudited condensed consolidated financial statements have been prepared in accordance with generally accepted accounting principles in the United States of America (“GAAP”) and applicable regulations of the Securities and Exchange Commission (“SEC”) regarding interim financial reporting, and include the accounts of Zoom Communications, Inc., its subsidiaries, and variable interest entities for which we are the primary beneficiary. All intercompany balances and transactions have been eliminated in consolidation. The condensed consolidated balance sheet as of January 31, 2024 included herein was derived from the audited financial statements as of that date, but does not include all disclosures, including certain notes required by GAAP on an annual reporting basis. The unaudited condensed consolidated financial statements reflect all normal recurring adjustments necessary to present fairly the balance sheets, statements of operations, statements of comprehensive income, statements of stockholders’ equity, and statements of cash flows for the interim periods, but are not necessarily indicative of the results of operations to be anticipated for the full fiscal year or any future period. The unaudited condensed consolidated financial statements should be read in conjunction with the audited consolidated financial statements and notes included in our Annual Report on Form 10-K for the year ended January 31, 2024, filed with the SEC on March 4, 2024. Use of Estimates The preparation of condensed consolidated financial statements in conformity with GAAP requires management to make estimates and assumptions that affect the reported amounts of assets and liabilities, disclosure of contingent assets and liabilities at the date of the condensed consolidated financial statements, and the reported amounts of revenue and expenses during the reporting period. Significant items subject to such estimates and assumptions include, but are not limited to, the estimated expected benefit period for deferred contract acquisition costs, stock-based compensation expense, the fair value of marketable securities, acquired intangible assets and goodwill, the valuation of deferred income tax assets and uncertain tax positions, and accruals and contingencies. Actual results could materially differ from those estimates. Summary of Significant Accounting Policies Our significant accounting policies are discussed in Note 1. “Summary of Business and Significant Accounting Policies” in the notes to consolidated financial statements included in our Annual Report on Form 10-K for the year ended January 31, 2024, filed with the SEC on March 4, 2024. Except for an update to our stock-based compensation policy covering our fiscal year 2025 grants of restricted stock units (“RSUs”) that contain both service and performance conditions as noted below, there have been no significant changes to these policies during the nine months ended October 31, 2024. Stock-Based Compensation Stock-based compensation expense related to stock awards with only service conditions, including stock options, RSUs, and shares issued pursuant to our employee stock purchase plan (“ESPP”), are measured based on the fair value of the awards granted and recognized as an expense on a straight-line basis over the requisite service period. For RSUs with service and performance conditions, expense is recognized over the requisite service period if it is probable the performance condition will be achieved. The probability of achievement is assessed quarterly, and the effect of any change in the estimated number of performance-based awards expected to vest is recognized in the period in which those estimates are revised as a cumulative catch-up adjustment to stock-based compensation expense. The fair value of each option and ESPP award is estimated on the grant date using the Black-Scholes option pricing model. The Black-Scholes option pricing model requires the use of assumptions, including the fair value of the underlying common stock, the expected term of the award, the expected volatility of the price of our common stock, risk-free interest rates, and the expected dividend yield of our common stock. The fair value of each RSU award is based on the fair value of the underlying common stock as of the grant date. The assumptions used to determine the fair value of the stock awards represent management’s best estimates. These estimates involve inherent uncertainties and the application of management’s judgment. We account for forfeitures as they occur instead of estimating the number of awards expected to be forfeited. Recent Accounting Pronouncements Not Yet Adopted In November 2023, the Financial Accounting Standards Board (“FASB”) issued Accounting Standards Update (“ASU”) No. 2023-07, Segment Reporting (Topic 280): Improvements to Reportable Segment Disclosures, which aims to improve financial reporting by requiring disclosure of incremental segment information on an annual and interim basis to enable investors to develop more decision-useful financial analyses. ASU 2023-07 is effective for fiscal years beginning after December 15, 2023 and interim periods within fiscal years beginning after December 15, 2024. Early adoption is permitted. This ASU will likely result in us including the additional required disclosures when adopted. We are currently evaluating the impact from the adoption of this ASU on our consolidated financial statements and will adopt it for the year ending January 31, 2025. In December 2023, the FASB issued ASU No. 2023-09, Income Taxes (Topic 740): Improvements to Income Tax Disclosures, which aims to improve the transparency of income tax disclosures by requiring consistent categories and greater disaggregation of information in the rate reconciliation and income taxes paid disaggregated by jurisdiction. ASU 2023-09 is effective for fiscal years beginning after December 15, 2024 and early adoption is permitted. We are currently evaluating the impact from the adoption of this ASU on our consolidated financial statements. In November 2024, the FASB issued ASU No. 2024-03, Income Statement—Reporting Comprehensive Income—Expense Disaggregation Disclosures (Subtopic 220-40): Disaggregation of Income Statement Expenses, which aims to improve the disclosures about a public business entity’s expenses by requiring more detailed information about the types of expenses in commonly presented expense captions. ASU 2024-03 is effective for fiscal years beginning after December 15, 2026 and early adoption is permitted. We are currently evaluating the impact from the adoption of this ASU on our consolidated financial statements.

Cover - shares	9 Months Ended
Cover - shares	Oct. 31, 2024	Nov. 15, 2024
Document Information [Line Items]
Document Type	10-Q
Document Quarterly Report	true
Document Period End Date	Oct. 31, 2024
Document Transition Report	false
Entity File Number	001-38865
Entity Registrant Name	Zoom Communications, Inc.
Entity Incorporation, State or Country Code	DE
Entity Tax Identification Number	61-1648780
Entity Address, Address Line One	55 Almaden Boulevard
Entity Address, Address Line Two	6th Floor
Entity Address, City or Town	San Jose
Entity Address, State or Province	CA
Entity Address, Postal Zip Code	95113
City Area Code	888
Local Phone Number	799-9666
Title of 12(b) Security	Class A Common Stock, $0.001 par value per share
Trading Symbol	ZM
Security Exchange Name	NASDAQ
Entity Current Reporting Status	Yes
Entity Interactive Data Current	Yes
Entity Filer Category	Large Accelerated Filer
Entity Small Business	false
Entity Emerging Growth Company	false
Entity Shell Company	false
Amendment Flag	false
Document Fiscal Year Focus	2025
Document Fiscal Period Focus	Q3
Entity Central Index Key	0001585521
Current Fiscal Year End Date	--01-31
Class A Common Stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		262,100,087
Class B Common Stock
Document Information [Line Items]
Entity Common Stock, Shares Outstanding		44,394,844

Restructuring Activities

9 Months Ended

Oct. 31, 2024

Restructuring and Related Activities [Abstract]

Restructuring Activities

On February 7, 2023, we announced a restructuring plan (the “Plan”) intended to reduce operating costs and continue advancing our ongoing commitment to profitable growth. The Plan included a reduction of our then-current workforce by approximately 15%. The execution of the Plan was completed as of July 31, 2023, and therefore no restructuring expense was recorded for the nine months ended October 31, 2024 or the three months ended October 31, 2023.

For the nine months ended October 31, 2023, we recorded net restructuring costs of $73.0 million, which consisted of $54.4 million related to employee transition, severance payments, and employee benefits; $17.3 million related to stock-based compensation awards; and $1.3 million for other related expenses.

The following table summarizes our restructuring expenses that were recorded as an operating expense in the condensed consolidated statement of operations for the nine months ended October 31, 2023:


	Nine Months Ended October 31, 2023
	(in thousands)
Cost of revenue	$	7,119
Research and development	19,629
Sales and marketing	32,930
General and administrative	13,315
Total restructuring costs	$	72,993

There was no restructuring liability as of October 31, 2024 or January 31, 2024.

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME (Parenthetical) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Statement of Comprehensive Income [Abstract]
Unrealized gain on available-for-sale marketable securities, net of income tax expense	$ 1,410	$ 2,892	$ 1,756	$ 7,013

Insider Trading Arrangements	3 Months Ended
Insider Trading Arrangements	Oct. 31, 2024
Trading Arrangements, by Individual
Rule 10b5-1 Arrangement Adopted	false
Non-Rule 10b5-1 Arrangement Adopted	false
Rule 10b5-1 Arrangement Terminated	false
Non-Rule 10b5-1 Arrangement Terminated	false

Income Taxes (Tables)

9 Months Ended

Oct. 31, 2024

Income Tax Disclosure [Abstract]

Schedule of Provision for Income Taxes

The following table provides details of the provision for income taxes:


	Three Months Ended October 31,						Nine Months Ended October 31,
	2024			2023			2024			2023

	(in thousands, except percentages)
Income before provision for income taxes	$	280,412		$	185,826		$	865,265		$	479,429
Provision for income taxes	73,362			44,614			222,892			140,799
Effective tax rate	26.2		%	24.0		%	25.8		%	29.4		%

CONDENSED CONSOLIDATED STATEMENTS OF STOCKHOLDERS' EQUITY - USD ($) $ in Thousands	Total	Common Stock	Additional Paid-In Capital	Accumulated Other Comprehensive (Loss) Income	Retained Earnings
Beginning balance (in shares) at Jan. 31, 2023		293,822,850
Beginning balance at Jan. 31, 2023	$ 6,206,607	$ 294	$ 4,104,880	$ (50,385)	$ 2,151,818
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		1,214,532
Issuance of common stock upon exercise of stock options	8,336	$ 1	8,335
Issuance of common stock upon release of restricted stock units (in shares)		8,747,679
Issuance of common stock upon release of restricted stock units	0	$ 9	(9)
Issuance of common stock for employee stock purchase plan (in shares)		552,904
Issuance of common stock for employee stock purchase plan	32,513	$ 1	32,512
Stock-based compensation expense	804,039		804,039
Other comprehensive (loss) income	23,276			23,276
Net income	338,630				338,630
Ending balance (in shares) at Oct. 31, 2023		304,337,965
Ending balance at Oct. 31, 2023	7,413,401	$ 305	4,949,757	(27,109)	2,490,448
Beginning balance (in shares) at Jul. 31, 2023		300,956,027
Beginning balance at Jul. 31, 2023	7,002,352	$ 302	4,689,521	(36,707)	2,349,236
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		169,610
Issuance of common stock upon exercise of stock options	650		650
Issuance of common stock upon release of restricted stock units (in shares)		3,212,328
Issuance of common stock upon release of restricted stock units	0	$ 3	(3)
Stock-based compensation expense	259,589		259,589
Other comprehensive (loss) income	9,598			9,598
Net income	141,212				141,212
Ending balance (in shares) at Oct. 31, 2023		304,337,965
Ending balance at Oct. 31, 2023	7,413,401	$ 305	4,949,757	(27,109)	2,490,448
Beginning balance (in shares) at Jan. 31, 2024		307,558,353
Beginning balance at Jan. 31, 2024	$ 8,019,406	$ 307	5,228,756	1,063	2,789,280
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)	485,133	485,133
Issuance of common stock upon exercise of stock options	$ 3,752		3,752
Issuance of common stock upon release of restricted stock units (in shares)		9,521,433
Issuance of common stock upon release of restricted stock units	0	$ 10	(10)
Issuance of common stock for employee stock purchase plan (in shares)		666,051
Issuance of common stock for employee stock purchase plan	34,263	$ 1	34,262
Repurchases of common stock (in shares)		(11,606,691)
Repurchases of common stock	(739,311)	$ (12)	(739,299)
Stock-based compensation expense	713,627		713,627
Other comprehensive (loss) income	5,724			5,724
Net income	642,373				642,373
Ending balance (in shares) at Oct. 31, 2024		306,624,279
Ending balance at Oct. 31, 2024	8,679,834	$ 306	5,241,088	6,787	3,431,653
Beginning balance (in shares) at Jul. 31, 2024		307,995,624
Beginning balance at Jul. 31, 2024	8,525,247	$ 308	5,298,145	2,191	3,224,603
Increase (Decrease) in Stockholders' Equity [Roll Forward]
Issuance of common stock upon exercise of stock options (in shares)		263,306
Issuance of common stock upon exercise of stock options	1,897		1,897
Issuance of common stock upon release of restricted stock units (in shares)		2,742,645
Issuance of common stock upon release of restricted stock units	0	$ 3	(3)
Repurchases of common stock (in shares)		(4,377,296)
Repurchases of common stock	(301,618)	$ (5)	(301,613)
Stock-based compensation expense	242,662		242,662
Other comprehensive (loss) income	4,596			4,596
Net income	207,050				207,050
Ending balance (in shares) at Oct. 31, 2024		306,624,279
Ending balance at Oct. 31, 2024	$ 8,679,834	$ 306	$ 5,241,088	$ 6,787	$ 3,431,653

Pay vs Performance Disclosure - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
Pay vs Performance Disclosure - USD ($) $ in Thousands	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Pay vs Performance Disclosure
Net income	$ 207,050	$ 141,212	$ 642,373	$ 338,630

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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-URI https://asc.fasb.org/1943274/2147483443/250-10-50-6

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
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Reference 3: http://www.xbrl.org/2003/role/disclosureRef
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Reference 4: http://www.xbrl.org/2003/role/disclosureRef
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Reference 6: http://www.xbrl.org/2003/role/disclosureRef
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Reference 7: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Commitments and Contingencies	9 Months Ended
Commitments and Contingencies	Oct. 31, 2024
Commitments and Contingencies Disclosure [Abstract]
Commitments and Contingencies	Commitments and Contingencies Non-cancelable Purchase Obligations As of October 31, 2024, we had outstanding non-cancelable purchase obligations with a term of 12 months or longer of approximately $75.4 million in addition to the amount disclosed in our Annual Report on Form 10-K for the year ended January 31, 2024 filed with the SEC on March 4, 2024, mainly related to third-party software services. Legal Proceedings In June 2020, we received a grand jury subpoena from the Department of Justice’s U.S. Attorney’s Office for Eastern District of New York (“EDNY”), which requested information regarding our interactions with foreign governments and foreign political parties, including the Chinese government, as well as information regarding storage of and access to user data, the development and implementation of Zoom’s privacy policies, and the actions we took responding to law enforcement requests from the Chinese government. In July 2020, we received subpoenas from the Department of Justice’s U.S. Attorney’s Office for the Northern District of California (“NDCA”) and the SEC. Both subpoenas seek documents and information relating to various security, data protection and privacy matters, including our encryption, and our statements relating thereto, as well as calculation of usage metrics and related public statements. In addition, the NDCA subpoena seeks information relating to any contacts between our employees and representatives of the Chinese government, and any attempted or successful influence by any foreign government in our policies, procedures, practices, and actions as they relate to users in the United States. We have since received additional subpoenas from EDNY and NDCA seeking related information. We are fully cooperating with all of these investigations and have conducted our own thorough internal investigation. These investigations are ongoing, and a negative outcome in any or all of these matters could cause us to incur substantial fines, penalties, or other financial exposure, as well as reputational harm. During the three months ended October 31, 2024, we recorded an $18.0 million accrual with respect to a tentative settlement offer for the SEC matter that remains subject to SEC approval. We do not know when these matters will be completed, including the SEC matter, which facts we will ultimately discover as a result of the investigations, or what actions the government may or may not take. We are unable to predict the ultimate outcome of these matters and are unable to reasonably estimate any range of possible loss beyond the $18.0 million settlement offer for the SEC matter. On June 11, 2020 and July 30, 2020, purported shareholder derivative complaints were filed in the United States District Court for the District of Delaware. The first complaint names as defendants nine of our officers and directors, and the second complaint names eight of our officers and directors. The lawsuits assert state and federal claims and are based on the same alleged misstatements as the shareholder class action complaint. The lawsuits accuse our board of directors of failing to exercise reasonable and prudent supervision over our management, policies, practices, and internal controls. The plaintiffs seek unspecified monetary damages on behalf of us as well as governance reforms. On September 25, 2020, the derivative cases were consolidated. On October 27, 2021, a third substantially identical lawsuit was filed in the same court against the same defendants, seeking unspecified monetary damages and governance reforms. On November 17, 2021, all three derivative lawsuits were consolidated. The consolidated case was stayed pending resolution of the motion to dismiss the securities class action. On April 11, 2023, the court entered a stipulated order that requires defendants to answer, move, or otherwise respond to the operative complaint by June 12, 2023. On June 12, 2023, defendants filed a motion to dismiss the consolidated case. On August 11, 2023, the plaintiff in the consolidated case filed an amended complaint. On October 18, 2023, defendants filed their motion to dismiss the amended complaint. On October 18, 2023, defendants filed their motion to dismiss the amended complaint. On December 22, 2023, plaintiff filed her opposition to the motion to dismiss, and on January 26, 2024, defendants filed their reply in support of the motion to dismiss. We are vigorously defending ourselves against these lawsuits. Given the uncertainty of litigation and the legal standards that must be met for, among other things, class certification and success on the merits, we cannot estimate the reasonably possible loss or range of loss that may result from these actions. On April 7, 2020 and April 8, 2020, securities class action complaints were filed against us and two of our officers in the United States District Court for the NDCA. The plaintiffs are purported stockholders of ours. The complaints allege, among other things, that we violated Sections 10(b) and 20(a) of the Exchange Act, and Rule 10b-5 by making false and misleading statements and omissions of material fact about our data privacy and security measures. The complaints seek unspecified damages, interest, fees, and costs. On May 18, 2020, the actions were consolidated. On November 4, 2020, the court appointed a lead plaintiff. On December 23, 2020, the lead plaintiff filed a consolidated complaint. We filed a motion to dismiss the consolidated complaint on May 20, 2021. Plaintiff filed an opposition to our motion to dismiss on July 9, 2021. Our reply in support of the motion to dismiss was filed on August 9, 2021. On February 16, 2022, the court granted in part, and denied in part, our motion to dismiss. On March 14, 2022, we moved for reconsideration of the court’s ruling on the motion to dismiss. On March 22, 2022, the court ordered plaintiff to respond to our motion, which plaintiff did on March 29, 2022. On April 22, 2022, we answered the complaint. On March 8, 2023, the court denied our motion for reconsideration. On April 6, 2023, the court entered a scheduling order. On July 17, 2023, the parties entered into a stipulation and agreement of settlement (the “Stipulation”) to resolve this matter. Under the terms of the stipulation, in exchange for the release and dismissal with prejudice of all claims against all defendants in the matter, we have agreed to pay and/or cause our insurance carriers to pay a total of $150.0 million. The Stipulation and settlement remain subject to preliminary and final approval by the court. On July 25, 2023, the court entered an order staying further proceedings in the matter pending the filing of a motion for preliminary approval of the settlement. On October 17, 2023, lead plaintiff filed a motion for preliminary approval of the settlement. A hearing on the motion for preliminary approval of the settlement was held on June 13, 2024. As a result of the settlement, we made net payments of $60.0 million ($150.0 million for the settlement net of $90.0 million covered by insurance) during the fiscal year ended January 31, 2024, of which $7.5 million had been accrued during the year ended January 31, 2023 and $52.5 million was recorded as a general and administrative expense in our consolidated statement of operations for the fiscal year ended January 31, 2024. In addition, from time to time, we are involved in various other legal proceedings arising from the normal course of business activities. We are not presently a party to any other such litigation the outcome of which, we believe, if determined adversely to us, would individually, or taken together, have a material adverse effect on our business, operating results, cash flows, or financial condition. Defending such proceedings is costly and can impose a significant burden on management and employees. We may receive unfavorable preliminary or interim rulings in the course of litigation, and there can be no assurances that favorable final outcomes will be obtained.

Net Income Per Share (Tables)

9 Months Ended

Oct. 31, 2024

Earnings Per Share [Abstract]

Schedule of Computation of Basic and Diluted Net Income Per Share

The following table sets forth the computation of basic and diluted net income per share for the periods presented:


	Three Months Ended October 31,								Nine Months Ended October 31,
	2024				2023				2024				2023
	Class A		Class B		Class A		Class B		Class A		Class B		Class A		Class B
	(in thousands, except share and per share data)
Numerator:


Net income, basic	$	176,222	$	30,828	$	119,429	$	21,783	$	544,814	$	97,559	$	285,778	$	52,852
Reallocation of net income	(1,076)		1,076		(920)		920		(3,746)		3,746		(2,634)		2,634
Net income, diluted	$	175,146	$	31,904	$	118,509	$	22,703	$	541,068	$	101,305	$	283,144	$	55,486
Denominator:
Weighted-average shares used in computing net income per share, basic	261,741,448		45,788,248		255,832,539		46,660,643		261,599,394		46,844,499		252,365,545		46,672,454
Weighted-average shares used in computing net income per share, diluted	265,777,344		48,413,925		260,488,614		49,901,291		264,913,871		49,600,373		256,573,508		50,278,682
Net income per share, basic	$	0.67	$	0.67	$	0.47	$	0.47	$	2.08	$	2.08	$	1.13	$	1.13
Net income per share, diluted	$	0.66	$	0.66	$	0.45	$	0.45	$	2.04	$	2.04	$	1.10	$	1.10

Schedule of Potential Shares of Common Stock Excluded from Computation of Diluted Net Income Per Share Attributable to Common Stockholders

The potential shares of common stock that were excluded from the computation of diluted net income per share for the periods presented, because including them would have been anti-dilutive, are as follows:


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
	Class A	Class B	Class A	Class B	Class A	Class B	Class A	Class B
Unvested RSUs	4,807,914	—	7,869,069	—	10,000,405	—	9,345,635	—
Purchase rights committed under the ESPP	1,267,606	—	1,573,013	—	1,581,479	—	1,996,477	—
Outstanding stock options	96,166	—	102,711	—	98,470	—	111,803	—
Total	6,171,686	—	9,544,793	—	11,680,354	—	11,453,915	—

Commitments and Contingencies (Details) $ in Millions				9 Months Ended	12 Months Ended
Commitments and Contingencies (Details) $ in Millions	Jul. 30, 2020 defendant	Jun. 11, 2020 defendant	Apr. 08, 2020 defendant	Oct. 31, 2024 USD ($)	Jan. 31, 2024 USD ($)	Jul. 17, 2023 USD ($)	Jan. 31, 2023 USD ($)	Nov. 17, 2021 lawsuit
Other Commitments [Line Items]
Increase in purchase obligations with terms of greater than 12 months				$ 75.4
Number of derivative lawsuits \| lawsuit								3
Violation Of Securities Act Section 10(b), 20(a), and Rule 10b-5
Other Commitments [Line Items]
Loss contingency, number of defendants \| defendant	8	9	2
SEC Related Matters \| Pending Litigation
Other Commitments [Line Items]
Loss contingency accrual				18.0
Estimate of possible loss				$ 18.0
Violation Of Securities Act Section 10(b), 20(a), and Rule 10b-5 \| Pending Litigation
Other Commitments [Line Items]
Estimate of possible loss						$ 150.0
Violation Of Securities Act Section 10(b), 20(a), and Rule 10b-5 \| Settled Litigation
Other Commitments [Line Items]
Loss contingency accrual							$ 7.5
Payments for legal settlements					$ 60.0
Payments for legal settlements, gross					150.0
Payments for legal settlements covered by insurance					90.0
Aggregate legal settlement charge					$ 52.5

CONDENSED CONSOLIDATED BALANCE SHEETS (Parenthetical) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Current assets:
Accounts receivable, allowances	$ 23,724	$ 32,371
Stockholders’ equity:
Common stock, par value (in dollars per share)	$ 0.001	$ 0.001
Class A Common Stock
Stockholders’ equity:
Common stock, par value (in dollars per share)	$ 0.001
Common stock, authorized (in shares)	2,000,000,000	2,000,000,000
Common stock, issued (in shares)	260,989,188	260,896,822
Common stock, outstanding (in shares)	260,989,188	260,896,822
Class B Common Stock
Stockholders’ equity:
Common stock, par value (in dollars per share)	$ 0.001
Common stock, authorized (in shares)	300,000,000	300,000,000
Common stock, issued (in shares)	45,635,091	46,661,531
Common stock, outstanding (in shares)	45,635,091	46,661,531

CONDENSED CONSOLIDATED BALANCE SHEETS - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Current assets:
Cash and cash equivalents	$ 1,273,823	$ 1,558,252
Marketable securities	6,428,214	5,404,233
Accounts receivable, net of allowances of $23,724 and $32,371 as of October 31, 2024 and January 31, 2024, respectively	458,007	536,078
Deferred contract acquisition costs, current	189,874	208,474
Prepaid expenses and other current assets	182,497	219,182
Total current assets	8,532,415	7,926,219
Deferred contract acquisition costs, noncurrent	113,079	138,724
Property and equipment, net	340,750	293,704
Operating lease right-of-use assets	56,878	58,975
Strategic investments	444,653	409,222
Goodwill	307,295	307,295
Deferred tax assets	730,601	662,177
Other assets, noncurrent	154,198	133,477
Total assets	10,679,869	9,929,793
Current liabilities:
Accounts payable	8,542	10,175
Accrued expenses and other current liabilities	481,492	500,164
Deferred revenue, current	1,363,392	1,251,848
Total current liabilities	1,853,426	1,762,187
Deferred revenue, noncurrent	15,559	18,514
Operating lease liabilities, noncurrent	37,590	48,308
Other liabilities, noncurrent	93,460	81,378
Total liabilities	2,000,035	1,910,387
Commitments and contingencies (Note 7)
Stockholders’ equity:
Common stock, $0.001 par value per share, 2,000,000,000 Class A shares authorized as of October 31, 2024 and January 31, 2024; 260,989,188 and 260,896,822 shares issued and outstanding as of October 31, 2024 and January 31, 2024, respectively; 300,000,000 Class B shares authorized as of October 31, 2024 and January 31, 2024; 45,635,091 and 46,661,531 shares issued and outstanding as of October 31, 2024 and January 31, 2024, respectively	306	307
Additional paid-in capital	5,241,088	5,228,756
Accumulated other comprehensive income	6,787	1,063
Retained earnings	3,431,653	2,789,280
Total stockholders’ equity	8,679,834	8,019,406
Total liabilities and stockholders’ equity	$ 10,679,869	$ 9,929,793

Income Taxes

9 Months Ended

Oct. 31, 2024

Income Tax Disclosure [Abstract]

Income Taxes

We compute our provision for income taxes by applying the estimated annual effective tax rate to year-to-date ordinary income and adjust the provision for discrete tax items recorded in the period. In each quarter, we update the estimated annual effective tax rate and make a year-to-date adjustment to the provision.

The following table provides details of the provision for income taxes:


	Three Months Ended October 31,						Nine Months Ended October 31,
	2024			2023			2024			2023

	(in thousands, except percentages)
Income before provision for income taxes	$	280,412		$	185,826		$	865,265		$	479,429
Provision for income taxes	73,362			44,614			222,892			140,799
Effective tax rate	26.2		%	24.0		%	25.8		%	29.4		%

The year-over-year change in effective tax rate for the three and nine months ended October 31, 2024 was due primarily to the changes in income before taxes and a decrease in net tax shortfalls and windfalls on stock-based compensation. For both the three and nine months ended October 31, 2024 and October 31, 2023, the effective tax rate differed from the U.S. federal statutory rate due primarily to the foreign-derived intangible income deduction and research credits offset by tax shortfalls on stock-based compensation, state income taxes, and other compensation-related permanent differences.

As required by the 2017 Tax Cuts and Jobs Act, we started capitalizing research and development expenses incurred beginning in fiscal year 2023. These expenses are capitalized and amortized over five years for domestic research and fifteen years for international research. The mandatory capitalization requirement increases our cash tax liabilities but also decreases our effective tax rate due to increasing the foreign-derived intangible income deduction. The cash flow impact will decrease over time as capitalized research and development expenditures continue to amortize.

- Definition

The entire disclosure for income tax.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
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+ Details

Stockholders’ Equity and Equity Incentive Plans - Summary of Restricted Stock Units Activity Under Equity Incentive Plan (Details) - RSUs	9 Months Ended
	Oct. 31, 2024 $ / shares shares
RSUs
Beginning balance (in shares) \| shares	26,040,557
Granted (in shares) \| shares	11,373,214
Vested (in shares) \| shares	(9,521,433)
Canceled/forfeited (in shares) \| shares	(2,968,603)
Ending balance (in shares) \| shares	24,923,735
Weighted- Average Grant Date Fair Value Per Share
Beginning balance (in dollars per share) \| $ / shares	$ 83.14
Granted (in dollars per share) \| $ / shares	64.22
Vested (in dollars per share) \| $ / shares	86.00
Canceled/forfeited (in dollars per share) \| $ / shares	78.52
Ending balance (in dollars per share) \| $ / shares	$ 73.97

Balance Sheet Components (Tables)

9 Months Ended

Oct. 31, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Schedule of Accounts Receivable

Our short-term accounts receivable consist of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Accounts receivable, gross	$	481,731	$	568,449
Less: allowance for credit losses	(20,171)		(25,916)
Less: allowance for returns	(3,553)		(6,455)
Accounts receivable, net	$	458,007	$	536,078

Schedule of Allowance for Credit Loss

Below is a rollforward of our allowance for credit losses for the nine months ended October 31, 2024 and 2023:




	2024		2023
	(in thousands)
Balance as of January 31	$	25,916	$	24,900
Provision for credit losses	19,505		39,397
Write-offs	(25,250)		(30,968)
Balance as of October 31	$	20,171	$	33,329

Schedule of Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Prepaid expenses	$	152,304	$	188,259

Restricted cash	9,035		6,874
Other	21,158		24,049
Prepaid expenses and other current assets	$	182,497	$	219,182

Schedule of Property and Equipment

Property and equipment consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Servers	$	412,399	$	340,868
Software	122,465		95,409
Computer and office equipment	45,634		44,571
Leasehold improvements	56,713		43,981
Furniture and fixtures	5,269		5,192
Property and equipment, gross	642,480		530,021
Less: accumulated depreciation and amortization	(301,730)		(236,317)
Property and equipment, net	$	340,750	$	293,704

Schedule of Other Assets, Noncurrent

Other assets, noncurrent consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Accounts receivable, noncurrent	$	12,716	$	26,099

Intangible assets subject to amortization, net	36,810		46,935
Indefinite-lived intangible assets	25,239		25,239
Prepaid expenses, noncurrent	57,935		23,351
Income tax receivable, noncurrent	9,800		—
Other	11,698		11,853
Other assets, noncurrent	$	154,198	$	133,477

Schedule of Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)

Accrued expenses	$	182,717	$	173,993
Accrued compensation and benefits	138,660		185,128
Income tax liabilities	25,199		21,880
Sales and other non-income tax liabilities	39,786		35,460
Customer deposit liabilities	45,694		40,142
Operating lease liabilities, current	28,984		24,645


Other	20,452		18,916
Accrued expenses and other current liabilities	$	481,492	$	500,164

Schedule of Other Liabilities, Noncurrent

Other liabilities, noncurrent consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Sales and other non-income tax liabilities	$	43,672	$	42,254

Long-term income tax liabilities	44,830		33,864
Other	4,958		5,260
Other liabilities, noncurrent	$	93,460	$	81,378

Balance Sheet Components - Accounts Receivable (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024	Oct. 31, 2023	Jan. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accounts receivable, gross	$ 481,731	$ 568,449
Less: allowance for credit losses	(20,171)	(25,916)	$ (33,329)	$ (24,900)
Less: allowance for returns	(3,553)	(6,455)
Accounts receivable, net	$ 458,007	$ 536,078

Investments (Tables)

9 Months Ended

Oct. 31, 2024

Investments, Debt and Equity Securities [Abstract]

Schedule of Marketable Securities

As of October 31, 2024 and January 31, 2024, our marketable securities consisted of the following:


	As of October 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value

	(in thousands)





Commercial paper	$	18,707	$	—	$	—	$	18,707
Agency bonds	1,413,493		2,199		(844)		1,414,848
Corporate and other debt securities	719,929		2,505		(433)		722,001
U.S. government agency securities	4,099,278		10,580		(5,805)		4,104,053
Treasury bills	168,600		20		(15)		168,605
Marketable securities	$	6,420,007	$	15,304	$	(7,097)	$	6,428,214


	As of January 31, 2024
	Amortized Cost		Gross Unrealized Gains		Gross Unrealized Losses		Estimated Fair Value

	(in thousands)


Commercial paper	$	41,564	$	—	$	—	$	41,564
Agency bonds	1,667,601		2,426		(3,344)		1,666,683
Corporate and other debt securities	663,122		1,161		(1,124)		663,159
U.S. government agency securities	3,003,224		7,859		(6,241)		3,004,842
Treasury bills	27,992		—		(7)		27,985
Marketable securities	$	5,403,503	$	11,446	$	(10,716)	$	5,404,233

Schedule of Contractual Maturities of Marketable Securities

The following table presents the contractual maturities of our marketable securities as of October 31, 2024 and January 31, 2024:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Less than one year	$	3,462,229	$	2,883,598
Due in one to five years	2,965,985		2,520,635
Total	$	6,428,214	$	5,404,233

Schedule of Strategic Investments

Strategic investments by form and measurement category as of October 31, 2024 were as follows:


	Measurement Category
	Fair Value		Measurement Alternative		Equity Method		Total

	(in thousands)
Equity securities	$	30,520	$	311,275	$	98,421	$	440,216
Debt securities	4,437		—		—		4,437
Strategic investments	$	34,957	$	311,275	$	98,421	$	444,653

Strategic investments by form and measurement category as of January 31, 2024 were as follows:


	Measurement Category
	Fair Value		Measurement Alternative		Equity Method		Total

	(in thousands)
Equity securities	$	23,160	$	285,509	$	96,725	$	405,394
Debt securities	3,828		—		—		3,828
Strategic investments	$	26,988	$	285,509	$	96,725	$	409,222

- Definition

Tabular disclosure of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

+ References

Reference 1: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 9
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-9

Reference 2: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 4: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 5: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 6: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (aa)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 7: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (aaa)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 8: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 2
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-2

Reference 9: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 10: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 11: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (c)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

Reference 12: http://www.xbrl.org/2009/role/commonPracticeRef
-Topic 320
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 3
-Subparagraph (d)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147481800/320-10-50-3

+ Details

Stockholders’ Equity and Equity Incentive Plans - Summary of Stock-Based Compensation Expense by Line Item (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	$ 240,995	$ 258,934	$ 708,370	$ 802,788
Benefit from income taxes	(44,279)	(48,646)	(131,495)	(147,089)
Total stock-based compensation expense recorded to net income	196,716	210,288	576,875	655,699
Cost of revenue
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	30,439	35,514	93,313	111,138
Research and development
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	89,836	86,662	254,002	250,165
Sales and marketing
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	80,738	86,593	242,197	293,104
General and administrative
Share-based Compensation Arrangement by Share-based Payment Award, Compensation Cost [Line Items]
Total stock-based compensation expense	$ 39,982	$ 50,165	$ 118,858	$ 148,381

Net Income Per Share - Schedule of Computation of Basic and Diluted Net Income Per Share (Details) - USD ($) $ / shares in Units, $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Denominator:
Weighted-average shares used in computing net income per share, basic (in shares)	307,529,696	302,493,182	308,443,893	299,037,999
Weighted-average shares used in computing net income per share, diluted (in shares)	314,191,269	310,389,905	314,514,244	306,852,190
Net income per share, basic (in dollars per share)	$ 0.67	$ 0.47	$ 2.08	$ 1.13
Net income per share, diluted (in dollars per share)	$ 0.66	$ 0.45	$ 2.04	$ 1.10
Class A
Numerator:
Net income, basic	$ 176,222	$ 119,429	$ 544,814	$ 285,778
Reallocation of net income	(1,076)	(920)	(3,746)	(2,634)
Net income, diluted	$ 175,146	$ 118,509	$ 541,068	$ 283,144
Denominator:
Weighted-average shares used in computing net income per share, basic (in shares)	261,741,448	255,832,539	261,599,394	252,365,545
Weighted-average shares used in computing net income per share, diluted (in shares)	265,777,344	260,488,614	264,913,871	256,573,508
Net income per share, basic (in dollars per share)	$ 0.67	$ 0.47	$ 2.08	$ 1.13
Net income per share, diluted (in dollars per share)	$ 0.66	$ 0.45	$ 2.04	$ 1.10
Class B
Numerator:
Net income, basic	$ 30,828	$ 21,783	$ 97,559	$ 52,852
Reallocation of net income	1,076	920	3,746	2,634
Net income, diluted	$ 31,904	$ 22,703	$ 101,305	$ 55,486
Denominator:
Weighted-average shares used in computing net income per share, basic (in shares)	45,788,248	46,660,643	46,844,499	46,672,454
Weighted-average shares used in computing net income per share, diluted (in shares)	48,413,925	49,901,291	49,600,373	50,278,682
Net income per share, basic (in dollars per share)	$ 0.67	$ 0.47	$ 2.08	$ 1.13
Net income per share, diluted (in dollars per share)	$ 0.66	$ 0.45	$ 2.04	$ 1.10

Net Income Per Share

9 Months Ended

Oct. 31, 2024

Earnings Per Share [Abstract]

Net Income Per Share

The following table sets forth the computation of basic and diluted net income per share for the periods presented:


	Three Months Ended October 31,								Nine Months Ended October 31,
	2024				2023				2024				2023
	Class A		Class B		Class A		Class B		Class A		Class B		Class A		Class B
	(in thousands, except share and per share data)
Numerator:


Net income, basic	$	176,222	$	30,828	$	119,429	$	21,783	$	544,814	$	97,559	$	285,778	$	52,852
Reallocation of net income	(1,076)		1,076		(920)		920		(3,746)		3,746		(2,634)		2,634
Net income, diluted	$	175,146	$	31,904	$	118,509	$	22,703	$	541,068	$	101,305	$	283,144	$	55,486
Denominator:
Weighted-average shares used in computing net income per share, basic	261,741,448		45,788,248		255,832,539		46,660,643		261,599,394		46,844,499		252,365,545		46,672,454
Weighted-average shares used in computing net income per share, diluted	265,777,344		48,413,925		260,488,614		49,901,291		264,913,871		49,600,373		256,573,508		50,278,682
Net income per share, basic	$	0.67	$	0.67	$	0.47	$	0.47	$	2.08	$	2.08	$	1.13	$	1.13
Net income per share, diluted	$	0.66	$	0.66	$	0.45	$	0.45	$	2.04	$	2.04	$	1.10	$	1.10


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023
	Class A	Class B	Class A	Class B	Class A	Class B	Class A	Class B
Unvested RSUs	4,807,914	—	7,869,069	—	10,000,405	—	9,345,635	—
Purchase rights committed under the ESPP	1,267,606	—	1,573,013	—	1,581,479	—	1,996,477	—
Outstanding stock options	96,166	—	102,711	—	98,470	—	111,803	—
Total	6,171,686	—	9,544,793	—	11,680,354	—	11,453,915	—

The table above does not include 405,156 shares of issued Class A common stock held by us as of October 31, 2024 and 2023 that are reserved for the sole purpose of being transferred to nonprofit organizations.

Balance Sheet Components - Other Noncurrent Assets (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accounts receivable, noncurrent	$ 12,716	$ 26,099
Intangible assets subject to amortization, net	36,810	46,935
Indefinite-lived intangible assets	25,239	25,239
Prepaid expenses, noncurrent	57,935	23,351
Income tax receivable, noncurrent	9,800	0
Other	11,698	11,853
Other assets, noncurrent	$ 154,198	$ 133,477

Subsequent Events (Details) - Class A Common Stock - USD ($) $ in Billions	Nov. 26, 2024	Feb. 29, 2024
Subsequent Event [Line Items]
Stock repurchase plan, authorized amount		$ 1.5
Subsequent Event
Subsequent Event [Line Items]
Stock repurchase plan, authorized amount	$ 1.2

Fair Value Measurements (Tables)

9 Months Ended

Oct. 31, 2024

Fair Value Disclosures [Abstract]

Schedule of Financial Instruments Measured at Fair Value on Recurring Basis


	As of October 31, 2024
	Fair Value		Level 1		Level 2		Level 3

	(in thousands)
Financial Assets:
Money market funds	$	774,293	$	774,293	$	—	$	—
Treasury bills	43,775		—		43,775		—
Commercial paper	991		—		991		—

Cash equivalents	819,059		774,293		44,766		—
Commercial paper	18,707		—		18,707		—
Agency bonds	1,414,848		—		1,414,848		—
Corporate and other debt securities	722,001		—		722,001		—
U.S. government agency securities	4,104,053		—		4,104,053		—
Treasury bills	168,605		—		168,605		—
Marketable securities	6,428,214		—		6,428,214		—
Certificate of deposit included in prepaid expenses and other current assets	252		—		252		—


Publicly held equity securities included in strategic investments	30,520		30,520		—		—
Privately held debt securities included in strategic investments	4,437		—		—		4,437
Total financial assets	$	7,282,482	$	804,813	$	6,473,232	$	4,437


	As of January 31, 2024
	Fair Value		Level 1		Level 2		Level 3

	(in thousands)
Financial Assets:
Money market funds	$	851,100	$	851,100	$	—	$	—
Treasury bills	100,629		—		100,629		—
Corporate debt securities	2,715		—		2,715		—
Agency bonds	20,155		—		20,155		—
Cash equivalents	974,599		851,100		123,499		—
Commercial paper	41,564		—		41,564		—
Agency bonds	1,666,683		—		1,666,683		—
Corporate and other debt securities	663,159		—		663,159		—
U.S. government agency securities	3,004,842		—		3,004,842		—
Treasury bills	27,985		—		27,985		—
Marketable securities	5,404,233		—		5,404,233		—


Certificates of deposit included in other assets, noncurrent	254		—		254		—
Publicly held equity securities included in strategic investments	23,160		23,160		—		—
Privately held debt securities included in strategic investments	3,828		—		—		3,828
Total financial assets	$	6,406,074	$	874,260	$	5,527,986	$	3,828

Balance Sheet Components - Accrued Expenses and Other Current Liabilities (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Accrued expenses	$ 182,717	$ 173,993
Accrued compensation and benefits	138,660	185,128
Income tax liabilities	25,199	21,880
Sales and other non-income tax liabilities	39,786	35,460
Customer deposit liabilities	45,694	40,142
Operating lease liabilities, current	28,984	24,645
Other	20,452	18,916
Accrued expenses and other current liabilities	$ 481,492	$ 500,164

Revenue Recognition - Summary of Disaggregation of Revenue by Region (Details) - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Disaggregation of Revenue [Line Items]
Amount	$ 1,177,541	$ 1,136,727	$ 3,481,295	$ 3,380,767
Revenue from Contract with Customer Benchmark \| Geographic Concentration Risk
Disaggregation of Revenue [Line Items]
Percentage of Revenue	100.00%	100.00%	100.00%	100.00%
Americas
Disaggregation of Revenue [Line Items]
Amount	$ 846,289	$ 814,311	$ 2,500,700	$ 2,407,333
Americas \| Revenue from Contract with Customer Benchmark \| Geographic Concentration Risk
Disaggregation of Revenue [Line Items]
Percentage of Revenue	71.90%	71.60%	71.80%	71.20%
Asia Pacific (“APAC”)
Disaggregation of Revenue [Line Items]
Amount	$ 144,339	$ 143,917	$ 424,968	$ 429,703
Asia Pacific (“APAC”) \| Revenue from Contract with Customer Benchmark \| Geographic Concentration Risk
Disaggregation of Revenue [Line Items]
Percentage of Revenue	12.30%	12.70%	12.20%	12.70%
Europe, Middle East, and Africa (“EMEA”)
Disaggregation of Revenue [Line Items]
Amount	$ 186,913	$ 178,499	$ 555,627	$ 543,731
Europe, Middle East, and Africa (“EMEA”) \| Revenue from Contract with Customer Benchmark \| Geographic Concentration Risk
Disaggregation of Revenue [Line Items]
Percentage of Revenue	15.80%	15.70%	16.00%	16.10%

- Definition

Line items represent financial concepts included in a table. These concepts are used to disclose reportable information associated with domain members defined in one or many axes to the table.

+ References + Details

- Definition

Amount, excluding tax collected from customer, of revenue from satisfaction of performance obligation by transferring promised good or service to customer. Tax collected from customer is tax assessed by governmental authority that is both imposed on and concurrent with specific revenue-producing transaction, including, but not limited to, sales, use, value added and excise.

+ References

Reference 1: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 41
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-41

Reference 2: http://www.xbrl.org/2003/role/disclosureRef
-Topic 270
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 1
-Subparagraph (i)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482964/270-10-50-1

Reference 3: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 32
-Subparagraph (ee)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-32

Reference 4: http://fasb.org/us-gaap/role/ref/otherTransitionRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 32
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-32

Reference 5: http://fasb.org/us-gaap/role/ref/otherTransitionRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 32
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-32

Reference 6: http://www.xbrl.org/2003/role/disclosureRef
-Topic 924
-SubTopic 10
-Name Accounting Standards Codification
-Section S99
-Paragraph 1
-Subparagraph (SAB Topic 11.L)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479941/924-10-S99-1

Reference 7: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 5
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-5

Reference 8: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
-SubTopic 10
-Name Accounting Standards Codification
-Section 50
-Paragraph 30
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-30

Reference 9: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
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-Name Accounting Standards Codification
-Section 50
-Paragraph 42
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-42

Reference 10: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
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-Section 50
-Paragraph 22
-Subparagraph (b)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147482810/280-10-50-22

Reference 11: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
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-Name Accounting Standards Codification
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-Paragraph 40
-Publisher FASB
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Reference 12: http://www.xbrl.org/2003/role/disclosureRef
-Topic 280
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-Name Accounting Standards Codification
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-Paragraph 22
-Subparagraph (a)
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Reference 13: http://www.xbrl.org/2003/role/disclosureRef
-Topic 606
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-Section 50
-Paragraph 4
-Subparagraph (a)
-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479806/606-10-50-4

+ Details

CONDENSED CONSOLIDATED STATEMENTS OF COMPREHENSIVE INCOME - USD ($) $ in Thousands	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Statement of Comprehensive Income [Abstract]
Net income	$ 207,050	$ 141,212	$ 642,373	$ 338,630
Other comprehensive income:
Unrealized gain on available-for-sale marketable securities, net of income tax expense of $1,410 and $2,892 for the three months ended October 31, 2024 and 2023, respectively, and $1,756 and $7,013 for the nine months ended October 31, 2024 and 2023, respectively	4,596	9,598	5,724	23,276
Comprehensive income	$ 211,646	$ 150,810	$ 648,097	$ 361,906

- Definition

Amount after tax of increase (decrease) in equity from transactions and other events and circumstances from net income and other comprehensive income, attributable to parent entity. Excludes changes in equity resulting from investments by owners and distributions to owners.

+ References + Details

- Definition

The portion of profit or loss for the period, net of income taxes, which is attributable to the parent.

+ References

+ Details

Balance Sheet Components - Rollforward of Allowance For Credit Losses (Details) - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023
Accounts Receivable, Allowance for Credit Loss [Roll Forward]
Beginning balance	$ 25,916	$ 24,900
Provision for credit losses	19,505	39,397
Write-offs	(25,250)	(30,968)
Ending balance	$ 20,171	$ 33,329

Business Combinations (Details) - USD ($) $ in Thousands		9 Months Ended
Business Combinations (Details) - USD ($) $ in Thousands	Apr. 21, 2023	Oct. 31, 2024	Jan. 31, 2024
Business Acquisition [Line Items]
Goodwill		$ 307,295	$ 307,295
Workvivo Limited
Business Acquisition [Line Items]
Business acquisition, percentage of voting interests acquired (as a percent)	100.00%
Cash consideration paid	$ 221,800
Goodwill	184,700
Intangible assets, other than goodwill acquired	28,000
Other net assets acquired	9,100
Workvivo Limited \| Developed Technology Rights
Business Acquisition [Line Items]
Intangible assets, other than goodwill acquired	$ 10,800
Acquired finite-lived intangible assets, weighted average useful life (in years)	5 years	3 years 6 months
Workvivo Limited \| Customer Relationships
Business Acquisition [Line Items]
Intangible assets, other than goodwill acquired	$ 17,000
Acquired finite-lived intangible assets, weighted average useful life (in years)	5 years	3 years 6 months

Revenue Recognition - Remaining Performance Obligation (Details) $ in Millions	Oct. 31, 2024 USD ($)
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation	$ 3,740.7
Billed Consideration
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation	1,379.0
Unbilled Consideration
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation	$ 2,361.7
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction, Start Date [Axis]: 2024-11-01
Revenue, Remaining Performance Obligation, Expected Timing of Satisfaction [Line Items]
Remaining performance obligation (as a percent)	61.00%
Revenue remaining performance obligation, expected timing of satisfaction period (in months)	12 months

Balance Sheet Components - Additional Information (Details) - USD ($) $ in Millions	3 Months Ended		9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023	Oct. 31, 2024	Oct. 31, 2023
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Depreciation	$ 28.9	$ 23.5	$ 77.9	$ 68.1

Stockholders’ Equity and Equity Incentive Plans - Summary of Stock Option Activity Under Equity Incentive Plan (Details) $ / shares in Units, $ in Thousands	9 Months Ended	12 Months Ended
	Oct. 31, 2024 USD ($) $ / shares shares	Jan. 31, 2024 USD ($) $ / shares shares
Outstanding Stock Options
Beginning balance (in shares) \| shares	3,314,228
Exercised (in shares) \| shares	(485,133)
Canceled/forfeited/expired (in shares) \| shares	(6,188)
Ending balance (in shares) \| shares	2,822,907	3,314,228
Exercisable (in shares) \| shares	2,822,907
Weighted- Average Exercise Price
Beginning balance (in dollars per share) \| $ / shares	$ 8.21
Exercised (in dollars per share) \| $ / shares	7.73
Canceled/forfeited/expired (in dollars per share) \| $ / shares	92.67
Ending balance (in dollars per share) \| $ / shares	8.11	$ 8.21
Weighted average exercise price, exercisable (in dollars per share) \| $ / shares	$ 8.11
Weighted- Average Remaining Contractual Life (Years)
Outstanding	3 years 1 month 6 days	3 years 10 months 24 days
Exercisable	3 years 1 month 6 days
Aggregate Intrinsic Value
Outstanding \| $	$ 189,950	$ 189,921
Exercised \| $	28,025
Exercisable \| $	$ 189,950

Business Combinations	9 Months Ended
Business Combinations	Oct. 31, 2024
Business Combination, Asset Acquisition, and Joint Venture Formation [Abstract]
Business Combinations	Business Combinations Workvivo Limited On April 21, 2023, we acquired 100% of the issued and outstanding share capital of Workvivo Limited (“Workvivo”), a private technology company that provides an employee experience platform, for an all-cash purchase consideration of $221.8 million. The acquisition extends our platform and offers our customers new ways to keep employees informed, engaged, and connected. The acquisition has been accounted for as a business combination. In allocating the purchase consideration, $184.7 million was attributed to goodwill, $28.0 million to intangible assets (primarily consisting of $10.8 million to developed technology and $17.0 million to customer relationships), and $9.1 million to other net assets acquired. The goodwill amount represents synergies related to our existing products expected to be realized from the acquisition and assembled workforce. The associated goodwill is not deductible for tax purposes. At the date of the acquisition, the developed technology and customer relationships both had an estimated useful life of 5.0 years, and both are amortized using the straight-line method over their respective estimated useful lives. Amortization of developed technology and customer relationships is recorded within cost of revenue and sales and marketing expense, respectively, within the condensed consolidated statements of operations. As of October 31, 2024, the developed technology and customer relationships both had a remaining useful life of 3.5 years. Transaction costs incurred in connection with the acquisition were immaterial. The results of operations of Workvivo, which are not material, have been included in our condensed consolidated financial statements from the date of the acquisition. Pro forma and historical results of operations of the company have not been presented, as the results do not have a material effect on any of the periods presented in our condensed consolidated statements of operations.

Stockholders’ Equity and Equity Incentive Plans

9 Months Ended

Oct. 31, 2024

Stockholders' Equity Note [Abstract]

Stockholders’ Equity and Equity Incentive Plans

Common Stock

Our amended and restated certificate of incorporation authorizes the issuance of 2,000,000,000 shares of Class A common stock, $0.001 par value per share, and 300,000,000 shares of Class B common stock, $0.001 par value per share. Class A and Class B common stock are referred to as common stock throughout the notes to the condensed consolidated financial statements, unless otherwise noted.

Stock Repurchase Program

In February 2024, our Board of Directors authorized a stock repurchase program of up to $1.5 billion of our Class A common stock. In November 2024, our Board of Directors authorized the repurchase of an additional $1.2 billion of our outstanding Class A common stock. Repurchases of our Class A common stock may be effected from time to time, either on the open market (including preset trading plans), in privately negotiated transactions, and other transactions in accordance with applicable securities laws. The program does not obligate us to repurchase any specific number of shares and may be discontinued at any time.

During the three and nine months ended October 31, 2024, we repurchased and subsequently retired 4,377,296 and 11,606,691 shares of our Class A common stock, respectively, for an aggregate amount of $301.6 million and $739.3 million, respectively. As of October 31, 2024, $760.7 million of the February 2024 repurchase authorization remained available.

Equity Incentive Plans

We have two equity incentive plans: the 2011 Global Share Plan (“2011 Plan”) and the 2019 Equity Incentive Plan (“2019 Plan”). All shares that remain available for future grants are under the 2019 Plan.

Stock Options

A summary of stock option activity under our equity incentive plan and related information is as follows:


	Stock Options
	Outstanding Stock Options	Weighted- Average Exercise Price		Weighted- Average Remaining Contractual Life (Years)	Aggregate Intrinsic Value

	(in thousands, except share, life, and per share data)
Balance as of January 31, 2024	3,314,228	$	8.21	3.9	$	189,921
Exercised	(485,133)	$	7.73		$	28,025
Canceled/forfeited/expired	(6,188)	$	92.67
Outstanding and exercisable as of October 31, 2024	2,822,907	$	8.11	3.1	$	189,950

As of October 31, 2024, all options have vested and there is no unrecognized stock-based compensation expense remaining.

Restricted Stock Units

A summary of RSU activity under our equity incentive plan and related information is as follows:


	RSUs
	RSUs	Weighted- Average Grant Date Fair Value Per Share
Unvested as of January 31, 2024	26,040,557	$	83.14
Granted	11,373,214	$	64.22

Vested	(9,521,433)	$	86.00
Canceled/forfeited	(2,968,603)	$	78.52
Unvested as of October 31, 2024	24,923,735	$	73.97

As of October 31, 2024, unrecognized stock-based compensation expense related to RSUs was $1,584.8 million, which is expected to be recognized over a weighted-average period of 2.5 years.

For the nine months ended October 31, 2024, we granted 1.7 million RSUs that contain both service and performance vesting criteria. The ultimate number of shares eligible to vest pursuant to these RSUs range from 0% to 100% of the target number of shares depending on achievement of the performance metrics. The number of RSUs with service and performance vesting conditions included in the granted amount in the table above reflects the shares that would be eligible to vest at 100% of the target amount.

2019 Employee Stock Purchase Plan

In April 2019, we adopted the 2019 ESPP. As of October 31, 2024, unrecognized stock-based compensation expense related to the ESPP was $38.6 million, which is expected to be recognized over a weighted-average period of 1.4 years.

Stock-Based Compensation

The stock-based compensation expense by line item in the accompanying condensed consolidated statements of operations is summarized as follows:


	Three Months Ended October 31,				Nine Months Ended October 31,
	2024		2023		2024		2023

	(in thousands)
Cost of revenue	$	30,439	$	35,514	$	93,313	$	111,138
Research and development	89,836		86,662		254,002		250,165
Sales and marketing	80,738		86,593		242,197		293,104
General and administrative	39,982		50,165		118,858		148,381
Total stock-based compensation expense	$	240,995	$	258,934	$	708,370	$	802,788
Benefit from income taxes	(44,279)		(48,646)		(131,495)		(147,089)
Total stock-based compensation expense recorded to net income	$	196,716	$	210,288	$	576,875	$	655,699

Balance Sheet Components

9 Months Ended

Oct. 31, 2024

Organization, Consolidation and Presentation of Financial Statements [Abstract]

Balance Sheet Components

Accounts Receivable, Net

Accounts receivable are recorded for invoiced amounts and amounts for which revenue has been recognized, but not invoiced, net of allowances. Our short-term accounts receivable consist of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Accounts receivable, gross	$	481,731	$	568,449
Less: allowance for credit losses	(20,171)		(25,916)
Less: allowance for returns	(3,553)		(6,455)
Accounts receivable, net	$	458,007	$	536,078

Below is a rollforward of our allowance for credit losses for the nine months ended October 31, 2024 and 2023:




	2024		2023
	(in thousands)
Balance as of January 31	$	25,916	$	24,900
Provision for credit losses	19,505		39,397
Write-offs	(25,250)		(30,968)
Balance as of October 31	$	20,171	$	33,329

Prepaid Expenses and Other Current Assets

Prepaid expenses and other current assets consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Prepaid expenses	$	152,304	$	188,259

Restricted cash	9,035		6,874
Other	21,158		24,049
Prepaid expenses and other current assets	$	182,497	$	219,182

Property and Equipment, Net

Property and equipment consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Servers	$	412,399	$	340,868
Software	122,465		95,409
Computer and office equipment	45,634		44,571
Leasehold improvements	56,713		43,981
Furniture and fixtures	5,269		5,192
Property and equipment, gross	642,480		530,021
Less: accumulated depreciation and amortization	(301,730)		(236,317)
Property and equipment, net	$	340,750	$	293,704

Depreciation and amortization expense was $28.9 million and $23.5 million for the three months ended October 31, 2024 and 2023, respectively, and $77.9 million and $68.1 million for the nine months ended October 31, 2024 and 2023, respectively.

Other Assets, Noncurrent

Other assets, noncurrent consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Accounts receivable, noncurrent	$	12,716	$	26,099

Intangible assets subject to amortization, net	36,810		46,935
Indefinite-lived intangible assets	25,239		25,239
Prepaid expenses, noncurrent	57,935		23,351
Income tax receivable, noncurrent	9,800		—
Other	11,698		11,853
Other assets, noncurrent	$	154,198	$	133,477

Accrued Expenses and Other Current Liabilities

Accrued expenses and other current liabilities consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)

Accrued expenses	$	182,717	$	173,993
Accrued compensation and benefits	138,660		185,128
Income tax liabilities	25,199		21,880
Sales and other non-income tax liabilities	39,786		35,460
Customer deposit liabilities	45,694		40,142
Operating lease liabilities, current	28,984		24,645


Other	20,452		18,916
Accrued expenses and other current liabilities	$	481,492	$	500,164

Other Liabilities, Noncurrent

Other liabilities, noncurrent consisted of the following:


	As of
	October 31, 2024		January 31, 2024

	(in thousands)
Sales and other non-income tax liabilities	$	43,672	$	42,254

Long-term income tax liabilities	44,830		33,864
Other	4,958		5,260
Other liabilities, noncurrent	$	93,460	$	81,378

Investments - Summary of Contractual Maturities of Marketable Securities (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Investments, Debt and Equity Securities [Abstract]
Less than one year	$ 3,462,229	$ 2,883,598
Due in one to five years	2,965,985	2,520,635
Total	$ 6,428,214	$ 5,404,233

- Definition

Amount of investment in debt security measured at fair value with change in fair value recognized in other comprehensive income (available-for-sale).

+ References

Reference 1: http://www.xbrl.org/2003/role/exampleRef
-Topic 820
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-Name Accounting Standards Codification
-Section 55
-Paragraph 103
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Reference 2: http://www.xbrl.org/2003/role/exampleRef
-Topic 820
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Reference 3: http://www.xbrl.org/2009/role/commonPracticeRef
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Reference 5: http://www.xbrl.org/2009/role/commonPracticeRef
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-Section 45
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-Publisher FASB
-URI https://asc.fasb.org/1943274/2147479130/326-30-45-1

+ Details

Balance Sheet Components - Prepaid Expenses and Other Current Assets (Details) - USD ($) $ in Thousands	Oct. 31, 2024	Jan. 31, 2024
Organization, Consolidation and Presentation of Financial Statements [Abstract]
Prepaid expenses	$ 152,304	$ 188,259
Restricted cash	9,035	6,874
Other	21,158	24,049
Prepaid expenses and other current assets	$ 182,497	$ 219,182

Revenue Recognition (Tables)

9 Months Ended

Oct. 31, 2024

Revenue from Contract with Customer [Abstract]

Schedule of Disaggregation of Revenue by Region

The following table summarizes revenue by region based on the billing address of customers:


	Three Months Ended October 31,								Nine Months Ended October 31,
	2024				2023				2024				2023
	Amount		Percentage of Revenue		Amount		Percentage of Revenue		Amount		Percentage of Revenue		Amount		Percentage of Revenue

	(in thousands, except percentages)
Americas	$	846,289	71.9	%	$	814,311	71.6	%	$	2,500,700	71.8	%	$	2,407,333	71.2	%
Asia Pacific (“APAC”)	144,339		12.3		143,917		12.7		424,968		12.2		429,703		12.7
Europe, Middle East, and Africa (“EMEA”)	186,913		15.8		178,499		15.7		555,627		16.0		543,731		16.1
Total	$	1,177,541	100.0	%	$	1,136,727	100.0	%	$	3,481,295	100.0	%	$	3,380,767	100.0	%

CONDENSED CONSOLIDATED STATEMENTS OF CASH FLOWS - USD ($) $ in Thousands	9 Months Ended
	Oct. 31, 2024	Oct. 31, 2023
Cash flows from operating activities:
Net income	$ 642,373	$ 338,630
Adjustments to reconcile net income to net cash provided by operating activities:
Stock-based compensation expense	708,370	802,788
Amortization of deferred contract acquisition costs	211,040	203,908
Depreciation and amortization	88,041	77,179
Deferred income taxes	(72,135)	20,056
Gains on strategic investments, net	(26,785)	(8,474)
Provision for accounts receivable allowances	17,039	29,062
Unrealized foreign exchange losses	4,801	23,281
Non-cash operating lease cost	17,861	15,841
Amortization of discount/premium on marketable securities	(54,765)	(33,307)
Other	3,418	(5,251)
Changes in operating assets and liabilities:
Accounts receivable	74,272	71,993
Prepaid expenses and other assets	(5,754)	(124,455)
Deferred contract acquisition costs	(166,795)	(146,354)
Accounts payable	(1,447)	(2,258)
Accrued expenses and other liabilities	(2,968)	(15)
Deferred revenue	106,248	1,918
Operating lease liabilities, net	(22,072)	(16,931)
Net cash provided by operating activities	1,520,742	1,247,611
Cash flows from investing activities:
Purchases of marketable securities	(3,702,166)	(2,963,597)
Maturities of marketable securities	2,690,418	2,358,078
Sales of marketable securities	47,482	0
Purchases of property and equipment	(128,226)	(108,413)
Purchases of strategic investments	(13,500)	(52,800)
Proceeds from strategic investments	4,854	107,244
Cash paid for acquisition, net of cash acquired	0	(204,918)
Net cash used in investing activities	(1,101,138)	(864,406)
Cash flows from financing activities:
Proceeds from exercise of stock options	3,752	8,336
Proceeds from issuance of common stock for employee stock purchase plan	34,263	32,513
Proceeds from employee equity transactions to be remitted to employees and tax authorities, net	2,190	(4,897)
Cash paid for repurchases of common stock	(739,311)	0
Net cash (used in) provided by financing activities	(699,106)	35,952
Effect of exchange rate changes on cash, cash equivalents, and restricted cash	(3,020)	(21,273)
Net (decrease) increase in cash, cash equivalents, and restricted cash	(282,522)	397,884
Cash, cash equivalents, and restricted cash – beginning of period	1,565,380	1,100,243
Cash, cash equivalents, and restricted cash – end of period	1,282,858	1,498,127
Reconciliation of cash, cash equivalents, and restricted cash within the condensed consolidated balance sheets to the amounts shown in the condensed consolidated statements of cash flows above:
Cash and cash equivalents	1,273,823	1,492,910
Restricted cash, current included in prepaid expenses and other current assets	9,035	4,972
Restricted cash, noncurrent included in other assets, noncurrent	0	245
Total cash, cash equivalents, and restricted cash	$ 1,282,858	$ 1,498,127